Content created by Program Support Center (PSC)
Program Support Center (PSC) is a shared services organization dedicated to providing support services to help its customers achieve mission-critical results. More than 40 services and products support three crucial business areas:
- Financial Management
- Occupational Health
- Real Estate, Logistics, and Operations
Leadership
Melissa Bruce is the Director for the Program Support Center
Contact Us
For Badging and investigation questions initiated by PSC only, please contact: ISBSHelpDesk@psc.hhs.gov
5600 Fishers Lane
Rockville, MD 20857
Email: psc-od@psc.hhs.gov
Accounting
PSC offers a range of accounting services that meet strict federal financial management requirements and applicable federal accounting and transaction standards.
Board for Correction
Works with U.S. Public Health Service Commissioned Corps Officers to correct the record of any corps officer when necessary or remove injustices and manages the appeal process.
Building Operations
PSC maintains and operates federal and leased facilities at 5600 Fishers Lane, Maryland locations, SW Complex, and Washington D.C. locations.
Debt Collection
The U.S. Department of the Treasury designated the Program Support Center as a federal debt collection center. PSC’s Debt Collection Center has provided debt collection services to customer agencies since it was established in 1995 and has maintained its designation status since May 2002.
Federal Real Property Assistance Program
Oversees government-wide requirements of the McKinney-Vento Homeless Assistance Act and the proper use of the property after it is transferred.
FedResponse Contact Center
PSC provides contact center support for all federal agencies through toll-free numbers, email, interactive voice response, and self-service web portals.
Financial Reporting Services
Provides support services for the preparation of OMB and Treasury-mandated financial reports.
Grants Management
PSC administers one of the most widely utilized grants payment systems in the federal government, managing more than 70% of grant dollars disbursed for the federal government.
Indirect Cost Negotiations
PSC offers a full range of top-level review and negotiation services for indirect cost rate proposals and cost allocation plans associated with Federal grants and contracts.
Intake, Suitability, and Badging
PSC's intake, suitability, and badging service fulfills the Homeland Security Presidential Directive 12 (HSPD-12) for the U.S. Department of Health and Human Services.
Mail and Publishing
PSC Mail and Publishing Services provides reliable, timely, cost-effective mail and publishing services to federal agencies.
Physical Security, Emergency Management, and Safety
PSC's Physical Security, Emergency Management, and Safety (PSEMS) provides oversight and support of physical security, emergency management, and safety across HHS.
Real Property Policy and Strategy
Real Property Policy and Strategy provides HHS-wide real property portfolio policy development, and utilization and compliance oversight.
Space Design and Construction
Space Design and Construction assists federal agency customers in acquiring new space and reconfiguring space in U.S. General Services Administration (GSA) owned and leased space.
Supply Chain Management
Supply Chain Management Services (SCMS) partners with customers to develop and implement leading edge supply chain solutions to meet mission requirements anywhere in the world.
Transportation Services
Provides transportation and travel shared services to HHS, minimizing the public burden of federal agency business administration costs and enabling HHS agencies to devote their resources to performing their core missions and reaching their critical objectives.
Federal Occupational Health (FOH)
Provides clinical services to improve the health of the federal workforce at Health and Wellness Centers located in federal buildings throughout the United States and through a large network of private-provider physicians and nurses.