New Hampshire Department of Health and Welfare, DAB No. 756 (1986)

GAB Decision 756

May 30, 1986

New Hampshire Department of Health and Welfare; 

Docket No. 85-38

Ballard, Judith A.; Settle, Norval D.  Garrett, Donald F.

The New Hampshire Department of Health and Welfare (State) appealed a
determination by the Health Care Financing Administration (Agency)
disallowing federal funding claimed for services provided in long-term
care facilities under title XIX of the Social Security Act (Act) for the
quarters ending March 31, June 30, and September 30, 1984.  The
disallowance was taken pursuant to section 1903(g)(1)(D) of the Act,
which provides for the reduction of a state's federal medical assistance
percentage of amounts claimed for a calendar quarter unless the state
shows that during the quarter it had "an effective program of medical
review of the care of patients . . . whereby the professional management
of each case is reviewed and evaluated at least annually by independent
professional review teams." /1/


Based on a validation survey, the Agency initially found that the State
had failed to include in its annual medical reviews two patients in one
intermediate care facility (Rockingham) and three patients in a second
facility (Briston Manor).  During the course of this appeal, the Agency
reviewed documentation submitted by the State and withdrew the
disallowance for the quarter ending September 30, 1984 and reversed its
finding for one patient at Briston Manor.  As a result, the Agency
reduced the amount of the disallowance from $208,231.01 to $192,511.80.
Four patients, two in each facility, still remain in dispute, however.
As discussed below, we conclude that the State's failure to review the
remaining four patients(2) constitutes a violation of the medical review
requirement.  We uphold in full the amended disallowance of $192,511.80.

Factual background and arguments

The Agency assessed a disallowance for the Rockingham facility on the
ground that the State failed to include in its annual medical review two
Medicaid recipients, M.C. and O.R.  The record shows that the Rockingham
facility was reviewed by the State from February 1 to February 17, 1984.
State's appeal file, Ex. C.  Both the recipients had been patients at
the facility at least since December 1983 and M.C.  had been determined
to be eligible for nursing home benefits on January 4, 1984, and O.R.
had been determined eligible on January 5, 1984.  The Agency also
assessed a disallowance for Briston Manor on the ground that the State
failed to include two Medical recipients there in its annual review.
The State reviewed the facility from March 6 to March 15, 1984 and both
patients were residents at the facility and eligible for Medicaid
nursing home benefits at the time of the review.

The State made two arguments specifically relating to the patients in
the Rockingham facility.  The State argued that neither patient could be
considered a violation because:  (1) the review team reviewed those
patients that appeared on a computer-generated list of Medicaid
eligibles prepared by the team prior to its entry in the facility and
neither patients had been reviewed within a year of being transferred
from another facility.  The State also made several general arguments to
the effect that the Agency had misapplied the medical review
requirements with respect to all four patients in question.  Following
our description of the applicable statute and regulation, we discuss
first the State's arguments concerning Rockingham and then its more
general arguments.

Statutory and regulatory framework

Section 1903(g)(1)(D) of the Act requires the state agency responsible
for the administration of a state's Medicaid plan to submit a written
quarterly showing demonstrating that --

   (it) has an effective program of medical review of the care of
patients in mental hospitals, skilled nursing facilities (SNFs), and
intermediate care facilities (ICFs) pursuant to section 1902(a)(26) and
(31) whereby the professional management of each case is reviewed and
evaluated at least annually by independent professional review teams.
(Emphasis supplied)(3)

A state's showing for each quarter must be "satisfactory" or FFP paid to
the state for expenditures for long-stay services will be decreased
according to the formula set out in section 1903(g)(5).

Section 1902(a)(31)(B) requires in pertinent part that a State plan
provide:

   for periodic on-site inspections to be made in all . . .
intermediate care facilities . . . within the State by one or more
independent professional review teams . . . of (i) the care being
provided in such intermediate care facilities to persons receiving
assistance under the State plan, . . . (ii) with respect to each of the
patients receiving such care, the adequacy of the services available. .
. .

Regulations implementing the statutory utilization control requirements
are found at 42 CFR Part 456 (1984).  In particular, section 456.652
provides that:

   (a) . . . (in) order to avoid a reduction in FFP, the Medicaid Agency
must make a satisfactory showing to the Administrator, in each quarter,
that it has met the following requirements for each recipient:

   * * * *

   (4) A regular program of reviews, including medical evaluations, and
annual on-site reviews of the care of each recipient. . . .

   (b) Annual on-site review requirements.  (1) An agency meets the
quarterly on-site review requirements of paragraph (a)(4) of this
section for a quarter if it completes on-site reviews of each recipient
in every facility in the State . . . by the end of the quarter in which
a review is required under paragraph (b)(2) of this section.

   (2) An on-site review is required in a facility by the end of a
quarter if the facility entered the Medicaid program during the same
calendar quarter 1 year earlier or has not been reviewed since the same
calendar quarter 1 year earlier.  If there is no Medicaid recipient in
the facility on the day a review is scheduled, the review is not
required until the next quarter in which there is a Medicaid recipient
in the facility.(4)

   (3) If a facility is not reviewed in the quarter in which it is
required to be reviewed under paragraph (b)(2) of this section, it will
continue to require a review in each subsequent quarter until the review
is performed.

Rockingham

The State argued that it performed a complete review of recipients at
this facility because the individuals not reviewed apparently had not
been included on the computer-generated list of Medicaid eligibles, and
that the State's obligation under the medical review requirements should
be limited to individuals included on that list.  State's response to
Board's order, pp. 4-6.  The State's witness at a Board hearing
testified that prior to a review at a facility, the State Office of
Medical Services submits to the review team a computer-generated list of
the patients that are Medicaid recipients in the facility to be
reviewed.  Tr., p. 17.  The review team then proceeds to the facility,
checks its list against the facility's patient list, resolves any
discrepancies, and then begins the review.

Although the State has never been able to identify specifically why it
failed to review the two patients at Rockingham, the State's witness
testified that the computer-generated list for the review team may have
been prepared a month in advance of the review of the facility.  Tr., p.
29.  The State also suggested in its brief that there may have been a
substantial time lag (up to a month) between the date a person was
determined eligible and the date this information was entered into the
State's computer system.  State's response to Board's order, pp. 4-6.
Since the two patients here were determined eligible in early January,
the State surmised that they probably would not have been on the
computer list prepared for the review that began on February 1.  The
State concluded that it would be "unreasonable" and "inexpedient" to
require that the review team rely on data other than the
computer-generated list when conducting the regularly scheduled reviews,
and that since the patients at issue were probably not on the list, no
penalty should be assessed for the State's failure to review them.  Id.

The Agency responded that the State knew or should have known that the
computer list could not be relied on to include every Medicaid recipient
in the facility as required by statute and regulations.  Agency's
response to Board's order, pp. 3-4.  The Agency argued that the State
had not exercised good faith and due diligence in relying on a list that
might have been a month out-of-date.  The Agency noted(5) that based on
its own hearing testimony (Tr., p. 18) the State could have generated a
weekly computer listing instead of a monthly one.  The Agency concluded
that the State's explanation should not absolve it from its failure to
review these two patients.

The patients in question were determined eligible for Medicaid
approximately four weeks before the review of the facility was
conducted.  The State has never demonstrated precisely why the two
patients here were not reviewed.  We do not know whether these patients
were omitted from the list that was given to the review team or whether
some mixup occurred when the review team arrived at the facility and
conferred with facility officials or whether the review team simply
neglected to review these patients.  The State nevertheless speculated
that the names were not on the list used by the review team and that the
reason for the omission may have been the potential delay of a month in
the State's computer system for inputting newly determined recipients or
the possibility that the review team had prepared its list a month in
advance of its visit.  Even if we were to accept the State's
explanation, which is merely speculative, the State still has not
demonstrated why these hypothetical procedures would have been
reasonable under the circumstances. The State did not explain, for
example, why it could not have prepared a followup computer list or
performed a followup inquiry of eligibility determinations just prior to
the review to verify the currency of any advance list used for
preparation.

The statute and regulations require an annual review in each facility of
the care of each "recipient." A "recipient" is defined as "an individual
who has been determined eligible for Medicaid." 42 CFR 400.203 (1984).
In our view, it is incumbent on the State under the statute and
regulations in reviewing all "recipients" to take reasonable efforts to
insure that its list is current and complete.  While the Board has held
that a patient need not be considered eligible for Medicaid until the
review team reasonably had access to information regarding the
eligibility determination (Idaho Department of Health and Welfare,
Decision No. 747, April 28, 1986), we conclude here that the review team
could not have acted reasonably by relying solely on a computer list
that was either prepared a month in advance of(6) the review or that was
potentially a month out-of-date in identifying those who were currently
eligible. /2/


The State's second argument concerning Rockingham was that the State had
met the intent of the federal law and regulations governing annual
medical reviews of Medicaid recipients since both patients in question
had been reviewed later in the same calender year (eight months after
the facility-wide review in question), and as a result were reviewed
within one year of their entry into Rockingham.  State's post-hearing
brief, pp. 7-9.

We find that the State was required to review the two patients when it
performed the facility-wide review in February, and that any subsequent
review over eight months later would not meet the annual medical review
requirements as set out in the statute and regulations.  The Agency has
implemented the statutory annual review requirements by providing for an
annual review in each facility.  Thus, section 456.652(b)(2)
specifically requires "(an) on-site review . . . in a facility by the
end of a quarter if the facility entered the Medicaid program during the
same calendar quarter 1 year earlier or has not been reviewed since the
same calendar quarter 1 year earlier." The Agency clearly viewed the
requirement for an annual review in each participating facility as
precluding states from demonstrating compliance based on the length of
time individual patients had resided in their respective facilities
before a review was conducted.  See, also, the preamble to the
regulation implementing this requirement.  44 Fed. Reg. 56333, 56335
(October 1, 1979).  In some instances this may mean that a patient has
to be reviewed more than once in a calendar year;  in other instances,
depending on fortuitous circumstances such as the date of transfer, a
patient may not have to be reviewed at all in a calendar year.  (7)

The Board in an earlier decision discussed the reasonableness of this
requirement at length.  We stated:

   In our view, . . . the Agency reasonably interpreted the statute to
require annual reviews of facilities rather than the tracking of
individual patients.  Since the latter system would require that a
review team visit a particular facility as many times within a year as
the number of Medicaid patients in the facility with different
anniversary dates, the Agency could reasonably have concluded that
annual reviews of facilities -- which would conserve state resources and
be easier for the federal government to validate -- were sufficient to
satisfy the statutory objective of an annual review of each patient's
case.  Indeed, here the State does not argue that tracking of individual
patients should be substituted for reviews scheduled on the basis of the
facility's entry date into the Medicaid program and subsequent reviews.
Instead, its position is that it can show compliance with the annual
review requirement on a case-by-case basis for Medicaid patients not
included in the annual facility reviews.  Under the State's approach,
however, compliance may become dependent upon purely fortuitous events,
such as a patient's (transfer from a previous facility).  Thus, we think
that the Agency reasonably determined that annual facility reviews were
to be the sole mechanism for complying with the requirement for an
annual review of each patient's case.  West Virginia Department of Human
Services, Decision No. 686, August 21, 1985, pp. 8-9.

Finally, we note that the subsequent reviews of these patients occurred
after the patients had been identified by the Agency in its validation
survey.  Thus, it appears that the reviews resulted from corrective
action following the Agency's survey and would not be an indication on
their own that the State had an effective program of medical review.

Accordingly, the fact that the patients here may have been reviewed in a
subsequent quarter (within a year of entering the facility or within a
year of a prior review in a different facility) is not a basis to find
that the State met the annual review requirement where the State failed
to review the patients during the required facility-wide review in
February.(8)

General arguments

The State also made several general arguments concerning the medical
review requirements which we discuss below.

Quality of care

First, the State argued that the patients from both facilities were, at
all times, receiving the appropriate level of nursing home care and that
the quality of their care was not affected by the review teams's initial
oversight.  State's response to Board's order, p. 2.  The State's
argument, however, begs the question.  The statute and regulations set
up specific procedures for determining whether the patients in the
facilities here were receiving the proper medical care.  The State did
not follow those procedures for the patients in question, yet the State
alleged that the quality of patient care was not affected and that the
patients were receiving the appropriate level of care.  While the State
may believe that this was the case, we have no way of verifying whether
the patient's care was proper within the intent of the statute or
regulations since these patients were not in fact reviewed.  The State's
after-the-fact allegations are simply not sufficient to meet the medical
review requirements at issue.  Moreover, as we discussed specifically
with reference to the two patients at Rockingham, the subsequent review
over eight months later of the patients here cannot overcome the State's
failure to review the patients in its facility-wide review in February
and March.

Equities

The State also argued that imposition of the penalty here would be
unfair and inequitable since only four patients out of 992 (or less than
one-half of one percent) had not been reviewed and since the performance
of medical reviews per se was only one of four criteria considered by
the Agency in its validation survey.  State's brief, pp.  1, 10.  The
State also argued that the penalty computation is structured so that New
Hampshire and other smaller states receive a disproportionately high
penalty in relation to larger states.  State's brief, pp. 6-8.

As we have concluded in prior Board decisions concerning the medical
review requirements, the statute contains no indication that the
Secretary has discretion to find that the State has made a valid showing
if the State did not review patients who reasonably should have been
identified as Medicaid eligibles and the exceptions did not apply.  See,
e.g., North Carolina Department of Human Resources, Decision No.  728,
March 18, 1986, pp. 7-8;  Delaware Department of(9) Health and Social
Services, Decision No. 732, March 21, 1986.  Furthermore, the Agency has
taken the position, based on advice from the Comptroller General
(Decision of the Comptroller General, B-164031(3).154, March 4, 1980),
that the Secretary may not find a state's showing with respect to a
particular facility valid if there is a finding of even one violation in
a facility.  The Board has upheld that position as a reasonable
interpretation of the statutory provision.  North Carolina, supra.

Further, this Board is bound by all applicable laws and regulations. 45
CFR 16.14.  Thus, the Board is bound by the statutory provisions at
issue even if they require a penalty for failing to review a small
percentage of patients or even if the penalty computation (or the
exception provisions) give larger states an advantage over smaller
states.  Moreover, it is irrelevant under the statute and regulations
that the State may have performed well in other criteria considered by
the Agency in its validation survey if the State specifically failed to
meet the requirements at issue here.

Disallowance for subsequent quarter

The State also argued that any disallowance for the quarter ending June
30, 1984 was improper since the Agency had specifically referred to the
quarter in which the reviews had to be performed (the quarter ending
March 31, 1984) as the quarter subject to the Agency validation survey
in the notice preceding that survey.  State's brief, p. 3.

Addressing this argument in other cases, the Board found clear authority
in sections 1903(g)(1) and 1903(g)(5) for the imposition of a
disallowance for each quarter for which a satisfactory showing is not
made. Michigan Department of Social Services, Decision No. 491, December
30, 1983;  North Carolina Department of Human Resources, Decision No.
728, March 18, 1986, pp. 9-10.  In Michigan, the Board stated that "the
effect of these provisions is to continue to penalize a state in
successive quarters until the state performs a review in a manner that
complies with the applicable statute and regulations." (p.  6) Moreover,
as the Board noted in Decision No. 491, this statutory scheme was upheld
in Colorado Department of Social Services v.  Department of Health and
Human Services, 558 F. Supp. 337 (D. Colo.  1983), aff'd, No. 83-1395
(10th Cir., May 9, 1984), where the Court stated that:

   It was appropriate and administratively efficient for the agency to
invalidate the state's showings for the first two calendar quarters of
1978, because the(10) showings relied in part on reviews performed in
certain facilities prior to October 1, 1977, and HHS had determined
already (in its validation survey for the quarter ending on December 31,
1977) that those reviews were inadequate.

Accordingly, we find that the Agency properly assessed a disallowance
for the quarter ending June 30, 1984 since the State relied on an annual
medical review for that quarter which had been performed in the quarter
ending March 31, 1984 and which did not comply with the applicable
requirements. Moreover, while the Agency advised the State of its intent
to perform a validation survey for the quarter ending March 31, 1984
(State Appeal file, Exs. A, B), the Agency never indicated that a
disallowance arising from that survey would be limited to the same
quarter if medical review failings identified by the survey applied to
subsequent quarters as well.

Exceptions to requirements

Finally, the State argued that it qualified for the exception to the
medical review requirements set out in section 1903(g) (4) (B) of the
Social Security Act and implemented by 42 CFR 456.653.  The exception
allows the Secretary to find a State's showing to be satisfactory under
certain circumstances if the Secretary first finds the State has
performed facility-wide reviews in each of not less than 98 percent of
the number of facilities in the State requiring the review and in all
facilities having 200 or more beds.  The State alleged that it had
performed facility-wide reviews during the quarter ending March 31, 1984
in all 26 facilities that had to be reviewed and, thus, the State had
completed reviews, as required, by the end of the showing quarter in 100
percent of the facilities requiring review.  We find, however, that the
State did not qualify as having made a satisfactory showing under the
exception.  The two facilities here cannot be considered to have been
reviewed as required by statute and regulation since the State did not
perform medical reviews of all recipients in each facility.
Consequently, the exception provisions are not applicable here since the
State had not completed reviews by the end of the showing quarter of 98
percent of its facilities.  Two of the State's 26 facilities had not
been reviewed, and the State therefore was well below the 98 percent
threshold for the exception to apply.  See Delaware Department of Health
and Social Services, Decision No. 732, March 21, 1986, p. 9.(11)$%
Conclusion

Based on the foregoing, we uphold the remaining disallowance of
$192,511.80.  /1/ Amendments to section 1903(g) as contained in section
        2363 of the Deficit Reduction Act (DEFRA) of 1984, enacted July
18, 1984, Pub. L. 98-369, have eliminated all utilization control
requirements other than the medical review requirement as a basis for
reductions in FFP. Although section 2368 of DEFRA also amended the
medical review requirement, these changes have no substantive effect on
the issues here.         /2/ The facts here are clearly distinguishable
from a prior Board case cited by the State, South Dakota Department of
Social Services, Decision No. 650, May 28, 1985.  In that case, the
Board held that the State was not obligated to review an individual who
had been determined to be eligible for Medicaid nursing home benefits
after the State had already begun its review of the patients in the
facility.  Here, the eligibility determinations took place approximately
four weeks before the State's review of the facility began.