Skip to main content
U.S. flag

An official website of the United States government

Return to Search

Transcript: Launch of Plan Year 2020 FFE Assister Training

Guidance for Transcript of recorded webinar presentation providing Navigator and non-Navigator assisters in the FFE information on certification requirements, steps to certification completion, a demonstration of processes, and help desk support resources, so that assisters may understand the training certification and recertification process, including how to prepare computer systems, create a login, request Marketplace learning Management System (MLMS) access, enroll in a required curriculum, complete the training, and print the training certificate.

Download the Guidance Document


Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: August 30, 2019

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.