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Overview of Unauthorized Enrollments

Guidance for issuers describing how the Federally-facilitated Exchange processes reports of unauthorized enrollments (UEs), in which a consumer is enrolled in coverage without their knowledge or consent. Describes both the process for reports of UEs that come from consumers and those that are reported by issuers.

Download the Guidance Document


Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: January 23, 2023

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.