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Consumer Outreach

Guidance for presentation regarding Help on Demand, Circle of Champions eligibility and benefits ensuring consumers can find Agents and Brokers via Find Local Help, inserting National Producer Numbers (NPN) on Healthcare.gov applications, Help Desk and Call Center support, resources, and key reminders.

Download the Guidance Document

Final

Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: October 26, 2018

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.