Skip to main content
U.S. flag

An official website of the United States government

Return to Search

Complex Case Web Form User Guide

Guidance providing instructions for assisters in the individual Federally-facilitated Marketplaces (FFMs) on how to complete the complex case web form to submit a complex case for review.

Download the Guidance Document


Issued by: Centers for Medicare & Medicaid Services (CMS)

Issue Date: October 11, 2023

DISCLAIMER: The contents of this database lack the force and effect of law, except as authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically incorporated into a contract. The Department may not cite, use, or rely on any guidance that is not posted on the guidance repository, except to establish historical facts.