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CARES Act Provider Relief Fund: FAQs

Provider Relief Fund General Information


General Distribution


Targeted Distribution


Trending Questions

I received an email saying my Taxpayer Identification Number (TIN) was under review. What does that mean? (Added 6/30/2020)

HRSA is validating provider eligibility using State-provided lists of eligible Medicaid and CHIP providers. If you are not on those lists, HHS is taking additional steps to validate your eligibility using T-MSIS data. In most instances, HHS will respond within 15 business days; however, this process may take up to several weeks.

If my TIN will take more than 15 days to be validated, when will I be notified? (Modified 8/25/2020)

If your TIN cannot be validated within 15 days of submission, you will receive an email 13 days after submission notifying you that additional verification is required by the State/Territory Medicaid or CHIP agency. If you do not receive an email, please contact the Provider Support Line at (866) 569-3522 (for TTY, dial 711). Please note that it may take additional time to validate your TIN in these instances, particularly when close to deadlines. If you receive the results of that validation after September 13, you will still be able to complete and submit your application.

Will health care providers that have not had their TINs validated by the application deadline of September 13, 2020 be able to submit an application after that date? (Modified 8/25/2020)

Yes. A health care provider must submit their TIN for validation by end of day September 13, 2020. If they receive the results of that validation after September 13, they will still be able to complete and submit their application.

What is meant by "applicant type" in field 5 on the Provider Relief Fund Application and Attestation Portal? (Added 7/22/2020)

An Applicant Type Code is a two-character series of letters that generally summarizes an organization's purpose. Enter the single code that best describes your organization from following list:


Applicant Type Code Description
AG Agencies (ex. foster care, PACE, developmental disabled services, etc.)
BE Behavioral Health (Outpatient)
CA Case Management
CL Clinic/Center
CO Community-based Social Support Providers
DE Dental Services
EM Emergency
HO Home Health
HS Hospital
NO Non-emergency Medical Transport
NU Nursing Service Providers
OB Obstetrics / Gynecology
OP Other Physician
PE Pediatrics
PP Primary Care Physician
RF Residential Facilities
RB Residential Facilities (Behavioral)
SA Substance Abuse (Rehabilitation)
OT Other

Home- and Community-Based Service (HCBS) provider applicants should categorize personal care services as "Other," code OT.  Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID) applicants should categorize their services as "Residential Facilities," code RF.

May a health care provider that receives a payment from the Provider Relief Fund exclude this payment from gross income as a qualified disaster relief payment under section 139 of the Internal Revenue Code (Code)? (Added 7/10/2020)

No. A payment to a business, even if the business is a sole proprietorship, does not qualify as a qualified disaster relief payment under section 139. The payment from the Provider Relief Fund is includible in gross income under section 61 of the Code. For more information, visit the Internal Revenue Services' website.

Is a tax-exempt health care provider subject to tax on a payment it receives from the Provider Relief Fund? (Added 7/10/2020)

Generally, no. A health care provider that is described in section 501(c) of the Code generally is exempt from federal income taxation under section 501(a). Nonetheless, a payment received by a tax-exempt health care provider from the Provider Relief Fund may be subject to tax under section 511 if the payment reimburses the provider for expenses or lost revenue attributable to an unrelated trade or business as defined in section 513. For more information, visit the Internal Revenue Services' website.

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For additional assistance applying, please call the provider support line at (866) 569-3522; for TTY dial 711. Hours of operation are 7 a.m. to 10 p.m. Central Time, Monday through Friday.


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Content created by Assistant Secretary for Public Affairs (ASPA)
Content last reviewed on October 5, 2020