Culturally competent programs maintain a set of attitudes, perspectives, behaviors, and policies – both individually and organizationally – that promote positive and effective interactions with diverse cultures. Practicing cultural competence to honor diversity means understanding the core needs of your target audience and designing services and materials to meet those needs strategically. It is important to regularly and honestly evaluate your organizational and operational practices to ensure all voices are heard and reflected.
- Conduct a needs and a capacity assessment to identify cultural commonalities and differences to be addressed, and the ability of your program to address them.
- Involve individuals representing the diversity of your community around the planning table of your organization and encourage cross-cultural dialogues.
- Facilitate both formal and informal opportunities for cross-cultural interactions among both program recipients and program staff.
- National Standards on Culturally and Linguistically Appropriate Services (HHS, Office of Minority Health)
- Challenges and Strategies in Achieving Cultural Competence in Child Welfare Driven Systems of Care (HHS, Administration for Children & Families)
- Build Linguistic and Cultural Competence in Your Program (HHS, Administration for Children & Families, National Clearinghouse on Families & Youth); June 2015
- Enhancing Cultural Competence in Social Service Agencies: A Promising Approach to Serving Diverse Children and Families (HHS, Office of Planning, Research, and Evaluation); July 2014
- A Physician's Practical Guide to Culturally Competent Care (HHS, Office of Minority Health)
- Culturally Competent Nursing Care: A Cornerstone of Caring (HHS, Office of Minority Health)
- Effective Communication Tools for Healthcare Professionals (HHS, Health Resources and Services Administration)
- Health Literacy for Public Health Professionals (HHS, Centers for Disease Control and Prevention)
- Talking with Teens about Reproductive Health: How to Tackle the Tough Topics (HHS, Office of Adolescent Health); May 2013
- Social Determinants of Health: Know What Affects Health (CDC)
- Co-Occurring Risks in Adolescence: Implications for Teen Pregnancy Prevention (HHS, Office of Adolescent Health)
- Conducting a Root Cause Analysis and Action Planning Process (JSI Research and Training Institute)
- Social Determinants of Health that Impact Teen Pregnancy (HHS, Office of Adolescent Health); Audio, Transcript
- Promoting Health Equity in Your Community: Utilizing the Working with Diverse Communities (WDC) Strategies Guided by Best Practice (HHS, Office of Adolescent Health); May 2013
- Social Determinants of Teen Pregnancy (HHS, Office of Adolescent Health); May 2013; Slides, Audio, Transcript
- Promoting Health Equity: A Resource to Help Communities Address Social Determinants of Health (HHS, Centers for Disease Control and Prevention); 2008
Content last reviewed on March 1, 2017