How long will it take to process my web request?

All requests are processed in as timely a fashion as possible. The amount of time it takes to process your web request depends on a number of factors including, but not limited to:

• size of the request (number of new pages, use of tables and graphics, amount of new text, etc.)  
• Section 508-readiness (accessibility to persons with disabilities)
• number of requests already in queue. 

Preparing documents for accessibility can significantly lengthen the publishing schedule. To learn more about preparing your documents for submission:

• Guidance: When and How to Use PDF Format - Overview of when to use PDF (and when NOT to use PDF), tools, compliance, assistance.
• Guidance: Making Accessible PDFs (PDF - 1.87 MB)- Step-by-step instructions for making fully compliant PDF files, from creating initial Word document to running an accessibility report.
• Myths & FACTS about PDF (PDF - 46.8 KB)

Special consideration is given to matters of public health emergencies, press releases, time sensitive documents, and content that is legally required to be posted by a specific date.