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Terms of Service Agreements

A federal-compatible Terms of Service (TOS) agreement is required for official government use of social media tools that are offered to the agency at no cost. At HHS, these TOS agreements are signed by the Digital Communications Division on behalf of the entire department. Use the lists below to determine if a "federal friendly" TOS is available for a given tool. Some of the services on this list are asterisked and refer to the following language: “The HHS Office of General Council (OGC) has determined that these tools are acceptable for use without an HHS TOS agreement.”

The Terms of Service listed here apply to no-cost (free) tools only. If you wish to pay for a fee-based product, the TOS agreement and any specific issues should be negotiated by the OpDiv/StaffDiv during the procurement process. 

All third-party social media technologies are still subject to the standards and policies that govern web communications.  Terms of Service agreements  reflect the ability of the government to legally do business with a company (for a no-cost tool), but do not necessarily address privacy, security, accessibility, records, etc.  All of those must be evaluated by the relevant agency in the context of the how the tool will be used. A signed TOS does not indicate that a tool meets these requirements and additional considerations may be necessary.

  • Learn more about federal-compatible Terms of Service agreements.
  • Use this guide to negotiate a Terms of Service agreement with a vendor.
  • Let us know if there is a no-cost tool in particular that we should pursue.
  • Sign-up to receive e-mail updates when new tools are added to this page.

Tools with Signed Terms of Service

This list includes Third Party Websites and Applications (TPWAs) for which HHS has signed a federal-compatible TOS agreement, or for which the standard TOS have been cleared for use.  The list below also indicates if a Privacy Impact Assessment (PIA) is necessary for a given tool.

ToolFunctionTPWA PIA required
4Q measurement toolyes
Amazon AppstoreMobile app store 
Apple iOS*iphone, iPad, app developmentno
Bing*search engineno
bitlybookmark, organize, shareyes
Blackberry App WorldBlackberry app developmebntno
Blip.tvvideo hosting/sharingyes
CartoDB*Government challenge platform*gov contests/challenges platformyes
ChatWING*Website/app chat client 
ClassMarker*online testing and training programyes
CoolIrisview photos & video in 3Dyes
CrowdHall*online town hallyes
CyfeAll-in-one dashboardno
Dialogue Appcrowdsourcing and ideationyes
Dipityshow multimedia in timelinesyes
Disqusuniversal commenting & social discussionyes
Eventbrite*event registration platformyes
Facebook social networkyes
Flickrphoto sharingyes
FourSquarelocation based softwareno
GitHub*collaborative software devyes
Google+social networking platformyes
Google Analyticswebsite analytics toolno
Google Android MarketAndroid platform app developmentno
Google Blogger*Blogging 
Google FeedBurnerRSS feedyes
Google Moderatorsocial commenting and discussionyes
Google Visualizationdisplay of multimedia, datayes
Google Webmaster Toolsanalytics and search engine optimizationyes
GovLoop*knowledge networkyes
Hackpad*Wiki and real-time collaborative documentsyes
HootSuitesocial media dashboardno
Huluvideo streamingyes
IdeaScale*users submit, vote, and comment on ideasyes
IFTTT*Use/create channel “recipes” for data integrations 
Instagram*photo sharingyes
IntenseDebatesocial commenting   yes
LinkedInprofessional networkingyes
MandrillTransactional emailYes
Measured Voice*social media productivity toolno
Meetup Everywheresocial networking platformyes
Mendeley*social networking platformyes
My.comMetrics*tracking and benchmarking of blogsno
MySpacesocial Networkyes
News Genius*Wiki & real-time collaborative documentsyes
OpenCalaisautomates metadata generationno
Piktochartinfographic creationno
Pinterest*photo sharingyes
Plotly*Graph and share data 
POPPrototyping on paperno
Quora*question and answer community websiteyes
Screendoor*Online forms 
Scribddocument sharingyes
Slack*Searchable team communication platform 
SlideSharePowerPoint & word doc sharing, webinarsyes
Sniply*Content Sharing 
SocialOomph*social media productivity toolyes
Socialtext internatl social networkingyes
SocialTwist/TAF4Freebookmarking & sharing toolyes
Socrataformerly named blist; data displayno
SourceForgeopen source software development & sharingno
StackExchangeQuestion and answer communitiesYes
STCI/VenCorpschallenges, contests, and prizes toolyes
Storify*social media curationyes
Stumbleuponcontent discoveryyes
Survey Analyticssurvey softwareno
Survey Monkey*survey toolyes
Thunderclap*Crowdspeaking Platformyes
Tint*social media aggregatoryes
TrelloProject managementno
TubeMongulupload video once to and get analystics for top videosno
Twitter*micro bloggingyes
UserVoice*users submit, vote and comment on ideasyes
Ustream.tvvideo broadcasting platformyes
Vine*video sharing serviceyes
YouTubevideo hosting/sharingyes
* The HHS Office of General Council (OGC) has determined that these tools are acceptable for use without an HHS TOS agreement.


Related Resources

Content created by Assist. Sec./Public Affairs - Digital Communications Division
Content last reviewed on July 23, 2015