Terms of Service Agreements
A federal-compatible Terms of Service (TOS) agreement is required for official government use of social media tools that are offered to the agency at no cost. At HHS, these TOS agreements are signed by the Digital Communications Division on behalf of the entire department. Use the lists below to determine if a "federal friendly" TOS is available for a given tool.
The Terms of Service listed here apply to no-cost (free) tools only. If you wish to pay for a fee-based product, the TOS agreement and any specific issues should be negotiated by the OpDiv/StaffDiv during the procurement process.
All third-party social media technologies are still subject to the standards and policies that govern web communications. Terms of Service agreements reflect the ability of the government to legally do business with a company (for a no-cost tool), but do not necessarily address privacy, security, accessibility, records, etc. All of those must be evaluated by the relevant agency in the context of the how the tool will be used. A signed TOS does not indicate that a tool meets these requirements and additional considerations may be necessary.
- Learn more about federal-compatible Terms of Service agreements.
- Use this guide to negotiate a Terms of Service agreement with a vendor.
- Let us know if there is a no-cost tool in particular that we should pursue.
- Sign-up to receive e-mail updates when new tools are added to this page.
This list includes Third Party Websites and Applications (TPWAs) for which HHS has signed a federal-compatible TOS agreement, or for which the standard TOS have been cleared for use. The list below also indicates if a Privacy Impact Assessment (PIA) is necessary for a given tool.
|Tool||Function||TPWA PIA required|
|4Q Survey.com/iPerceptions||satisfaction measurement tool||yes|
|Amazon Appstore||Mobile app store|
|Apple iOS*||iphone, iPad, app development||no|
|bitly||bookmark, organize, share||yes|
|Blackberry App World||Blackberry app developmebnt||no|
|Challenge.gov*||gov contests/challenges platform||yes|
|ChatWING*||Website/app chat client|
|Classmarker*||online testing and training program||yes|
|Cooliris||view photos & video in 3D||yes|
|CrowdHall*||online town hall||yes|
|Dialogue App||crowdsourcing and ideation||yes|
|Dipity||show multimedia in timelines||yes|
|Disqus||universal commenting & social discussion||yes|
|Eventbrite*||event registration platform||yes|
|FourSquare||location based software||no|
|GitHub*||collaborative software dev||yes|
|Google+||social networking platform||yes|
|Google Analytics||website analytics tool||no|
|Google Android Market||Android platform app development||no|
|Google Moderator||social commenting and discussion||yes|
|Google Visualization||display of multimedia, data||yes|
|Google Webmaster Tools||analytics and search engine optimization||yes|
|Hackpad*||Wiki and real-time collaborative documents||yes|
|HootSuite||social media dashboard||no|
|IdeaScale*||users submit, vote, and comment on ideas||yes|
|Measured Voice*||social media productivity tool||no|
|Meetup Everywhere||social networking platform||yes|
|Mendeley*||social networking platform||yes|
|My.comMetrics*||tracking and benchmarking of blogs||no|
|News Genius*||Wiki & real-time collaborative documents||yes|
|OpenCalais||automates metadata generation||no|
|POP||Prototyping on paper||No|
|Quora*||question and answer community website||yes|
|SlideShare||PowerPoint & word doc sharing, webinars||yes|
|SocialOomph*||social media productivity tool||yes|
|Socialtext||internatl social networking||yes|
|SocialTwist/TAF4Free||bookmarking & sharing tool||yes|
|Socrata||formerly named blist; data display||no|
|SourceForge||open source software development & sharing||no|
|StackExchange||Question and answer communities||Yes|
|STCI/VenCorps||challenges, contests, and prizes tool||yes|
|Storify*||social media curation||yes|
|Survey Analytics||survey software||no|
|Survey Monkey*||survey tool||yes|
|Tint*||social media aggregator||yes|
|TubeMongul||upload video once to and get analystics for top videos||no|
|UserVoice*||users submit, vote and comment on ideas||yes|
|Ustream.tv||video broadcasting platform||yes|
|Vine*||video sharing service||yes|
|* The HHS Office of General Council (OGC) has determined that these tools are acceptable for use without an HHS TOS agreement.|
- Model TOS Template for Negotiating (MS Word - 55 KB)
- HHS Enterprise Applications and Tools (Syndication, WCMS, GovDelivery, others)
- Accessibility Testing Results of Web2.0 Tools
Content last reviewed on January 29, 2015