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Terms of Service Agreements

A federal-compatible Terms of Service (TOS) agreement is required for official government use of social media tools that are offered to the agency at no cost. At HHS, these TOS agreements are signed by the Digital Communications Division on behalf of the entire department. Use the lists below to determine if a "federal friendly" TOS is available for a given tool.

The Terms of Service listed here apply to no-cost (free) tools only. If you wish to pay for a fee-based product, the TOS agreement and any specific issues should be negotiated by the OpDiv/StaffDiv during the procurement process. 

All third-party social media technologies are still subject to the standards and policies that govern web communications.  Terms of Service agreements  reflect the ability of the government to legally do business with a company (for a no-cost tool), but do not necessarily address privacy, security, accessibility, records, etc.  All of those must be evaluated by the relevant agency in the context of the how the tool will be used. A signed TOS does not indicate that a tool meets these requirements and additional considerations may be necessary.

  • Learn more about federal-compatible Terms of Service agreements.
  • Let us know if there is a no-cost tool in particular that we should pursue.
  • Sign-up to receive e-mail updates when new tools are added to this page.

Tools with Signed Terms of Service

This list includes Third Party Websites and Applications (TPWAs) for which HHS has signed a federal-compatible TOS agreement, or for which the standard TOS have been cleared for use.  The list below also indicates if a Privacy Impact Assessment (PIA) is necessary for a given tool.

ToolFunctionTPWA PIA required
4Q Survey.com/iPerceptionssatisfaction measurement toolyes
Amazon AppstoreMobile app store 
AddThisbookmarking/sharingyes
Apple iOS*iphone, iPad, app developmentno
Bing*search engineno
bitlybookmark, organize, shareyes
Blackberry App WorldBlackberry app developmebntno
Blip.tvvideo hosting/sharingyes
Bloggerbloggingyes
Challenge.gov*gov contests/challenges platformyes
ChatWING*Website/app chat client 
Classmarker*online testing and training programyes
Coolirisview photos & video in 3Dyes
CrowdHall*online town hallyes
Dialogue Appcrowdsourcing and ideationyes
Dipityshow multimedia in timelinesyes
Disqusuniversal commenting & social discussionyes
Eventbrite*event registration platformyes
Facebook social networkyes
FeedBurnerRSS feedyes
Flickrphoto sharingyes
FourSquarelocation based softwareno
GitHub*collaborative software devyes
Google+social networking platformyes
Google Analyticswebsite analytics toolno
Google Android MarketAndroid platform app developmentno
Google Moderatorsocial commenting and discussionyes
Google Visualizationdisplay of multimedia, datayes
Google Webmaster Toolsanalytics and search engine optimizationyes
GovLoop*knowledge networkyes
Hackpad*Wiki and real-time collaborative documentsyes
HootSuitesocial media dashboardno
Huluvideo streamingyes
IdeaScale*users submit, vote, and comment on ideasyes
Instagram*photo sharingyes
IntenseDebatesocial commenting   yes
LinkedInprofessional networkingyes
MapBoxmapsno
Measured Voice*social media productivity toolno
Meetup Everywheresocial networking platformyes
Mendeley*social networking platformyes
MixedInkwikiyes
My.comMetrics*tracking and benchmarking of blogsno
MySpacesocial Networkyes
News Genius*Wiki & real-time collaborative documentsyes
OpenCalaisautomates metadata generationno
Pinterest*photo sharingyes
Quora*question and answer community websiteyes
Scribddocument sharing  yes
SlideSharePowerPoint & word doc sharing, webinarsyes
SocialOomph*social media productivity toolyes
Socialtext internatl social networkingyes
SocialTwist/TAF4Freebookmarking & sharing toolyes
Socrataformerly named blist; data displayno
SourceForgeopen source software development & sharingno
STCI/VenCorpschallenges, contests, and prizes toolyes
Storify*social media curationyes
Stumbleuponcontent discoveryyes
Survey Analyticssurvey softwareno
Survey Monkey*survey toolyes
Thunderclap*Crowdspeaking Platformyes
Tint*social media aggregatoryes
TrelloProject managementno
TubeMongulupload video once to and get analystics for top videosno
Tumblr*bloggingyes
Twitter*micro bloggingyes
UserVoice*users submit, vote and comment on ideasyes
Ustream.tvvideo broadcasting platformyes
Vine*video sharing serviceyes
Wikispacescollaborationyes
Wordpressbloggingyes
Yammermicrobloggingno
YouTubevideo hosting/sharingyes
ZeeMapsmapsno
* The HHS Office of General Council (OGC) has determined that these tools are acceptable for use without an HHS TOS agreement.

 

Related Resources


Content created by Assist. Sec./Public Affairs - Digital Communications Division
Content last reviewed on April 14, 2014