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Building and Managing Websites

Delivering online information to citizens begins with building great websites and continues with making regular improvements through effective management. Use the resources below to help make sure your sites deliver the best possible customer service.

New and Redesigned Websites

If you are building or redesigning a website, we want to help you make your site great. All new or substantially changed website plans must be approved by DCD before launch. Work with your DCD Liaison from the beginning to ensure your website meets all HHS policies and standards.

Managing Existing Websites

If you are managing an existing website, keeping content up to date, ensuring site users can complete their tasks, and driving continuous user-centered improvement are critical.  

Web Requests

If your site is managed by DCD, we will be happy to process your update request or to get you access to the tools you need to make the changes yourself.

  • Learn more about web requests, including submitting documents and completion time for requests

If you have direct access to the Percussion Web Content Management System and you need technical support, your first resource is ASPA's web developers.