E-Gov Travel Service 2 (ETS2) will provide greater ease of use, expanded functionality and increased automation to simplify the travel reservation, payment, and voucher processing experience for federal travelers and travel administrators. Some of the improvements that ETS2 will offer include: simplified navigation with intuitive controls; matrix pricing to improve point-of-sale options; financial incentives and disincentives to improve contractor performance; and enhanced security controls.
Transportation Services (TS) recognizes that some system users may have apprehensions with learning a new travel system. After all, change is not always easy. For that reason TS has implemented robust and coordinated communication and training programs as part of the ETS2 transition.
The ETS2 communication program is focused on keeping all stakeholders informed of developments as they occur and providing U.S. Department of Health and Human Services’ Operating and Staff Divisions with a voice in the transition from the very beginning. Recognizing that a smooth and seamless transition is not possible without the experience, insights and leadership of the HHS Operating and Staff Divisions, TS has established a number of communication interfaces. These include recurring senior-level Transition Working Group meetings and deployment-level Transition Teams meetings.
For more information, contact the Transportation Services ETS2 Transition Team at ETS2@HHS.gov.