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E-Gov Travel

Concur Government Edition (CGE)

User Resources

CGE Demonstrations

Frequently Asked Questions (FAQs)


CGE Demonstrations

To help HHS users prepare for the transition to CGE, PSC Transportation Services is providing weekly demonstrations (demos) as a “sneak peak” at the new system prior to training. The April 2014 demo covers booking travel and creating an authorization (this is a repeat of January 2014 demo).

The April demo schedule is below.  To register, first test your computer for GoToWebinar compatibility by clicking on the following link: Disclaimer

If your test is successful, register for a demo by clicking on the link for the session you would like to attend.  All five sessions will cover the same information, so please register for only one session.  If your system test is unsuccessful, contact your local IT department.

The demos will be held via webinar and teleconference, and can accommodate up to 1,000 registrants each on a first-come, first-served basis. To maximize participation, please consider convening as many people as possible in a conference room or other facility so that multiple participants can benefit from a single registration.

Please contact your OpDiv/StaffDiv CGE transition point of contact if you have any questions or would like more information.

Note: You must be connected to the HHS network – either from your office or through the Virtual Private Network (VPN) – in order to access the HHS transition points of contact page.

Frequently Asked Questions (FAQs)

What is Concur Government Edition?

Concur Government Edition (CGE) is the new federal travel system under the General Services Administration’s (GSA’s) E-Gov Travel Service.

Why must HHS transition to a new travel system?

The Federal Travel Regulation (FTR) requires that the federal government transition to a new travel system via the General Services Administration’s E-Gov Travel Service. The government was required by the FTR to implement ETS1 (GovTrip), and this extends now to ETS2.

Who is managing the HHS transition to CGE?

The Program Support Center’s Transportation Services (PSC TS) is managing the transition to CGE for all HHS agencies.

When will HHS transition to CGE?

HHS Operating and Staff Divisions (OpDiv/StaffDivs) will transition from GovTrip to CGE on a rolling schedule.

How will CGE differ from GovTrip, the current travel system?

For travelers and travel preparers, CGE offers a more intuitive, user-friendly experience, similar to that of commercial booking engines such as Travelocity® or Expedia®, increased user security and personal information protection. For Federal Agency Travel Administrators (FATAs) and other travel service providers, CGE will increase automation and improve policy compliance.

Will CGE accommodate HHS-specific policies and business processes that may not be applicable to other agencies?

Yes. In addition to the requirements of GSA master contract, CGE will include additional HHS-specific customizations to ensure that the system will meet the Department’s unique needs.

How and when will HHS be trained to use CGE?

All users – travelers, approvers, preparers, certifiers, and Federal Agency Travel Administrators (FATAs) – will be provided with computer-based training through HHS University. The course will cover the process of creating, reviewing, and approving travel documents. Training will be available to each Operating and Staff Division (OpDiv/StaffDiv) approximately 30 days prior to each OpDiv/StaffDiv go live date. Training is required before using CGE.

Lead and other select FATAs, as determined by HHS OpDiv/StaffDivs, will attend an instructor-led training to learn the administrative functions of CGE.

In addition, a series of virtual “town hall” meetings will provide CGE users an opportunity to ask questions and gain additional insights into CGE. The meetings will give users direct access to system experts and will be offered to each OpDiv/StaffDiv just prior to launch.

How will HHS agencies receive training and deployment information?

Each OpDiv/StaffDiv’s travel office will provide agency-specific training and deployment information. Training information is also available on the PSC TS CGE training page.

Where can I go for more information?

For more information, please contact your OpDiv/StaffDiv transition point of contacts.

Note: You must be connected to the HHS network – either from your office or through the Virtual Private Network (VPN) – in order to access the HHS transition points of contact page.

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