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Raising Immunizations Safely and Effectively

Health Care Worker Campaign

RISE-HCW

David A. Nace, MD, MPH
Director, Long Term Care and Flu Programs
University of Pittsburgh Institute on Aging
July 18, 2008
naceda@upmc.edu

Objectives

  • Review the background work that led to RISE-HCW

  • Describe the RISE-HCW program

  • Present the RISE-HCW outcomes




Questions from the 1990’s

  • 1) Can a facility reach a HCW influenza immunization rate of 60% or greater?

  • 2) IF SO, can the facility maintain HCW influenza immunization rates of 60% or greater over time?

  • 3) IF SO, can the program be deployed to other facilities?




BHWP Pilot
Community Based Long-Term Care (LTC) Facility

  • 1996 – Identified influenza immunization as QI Indicator

  • 1996-98 – flu outbreaks

  • 2002-03 – implemented declination form

  • 2002-03 – Act 95 implemented

  • 2004-05 – national shortage




This slide is a flowchart of the process of organizational change, from identification of a potential problem through needs analysis, interventions, outcome assessment, and feedback.



Organizational Barriers

  • inadequate vaccine supplies
  • general vaccine inaccessibility
  • lack of positive incentives for immunization
  • requirement of written consent
  • limited record keeping
  • lack of any feedback or shared learning



Individual Barriers

  • limited leadership knowledge and support

  • poor staff knowledge about influenza

  • negative staff attitudes about the vaccine and injections




BHWP HCW Rates

Nace DA, Hoffman EL, Resnick NM, Handler SM. Achieving and Sustaining High Rates of Influenza Immunization Among Long-Term Care Staff. J Am Med Dir Assoc February 2007; 8(2):128-133.

This graph shows the percentage of staff vaccinated from 1996-2006.




Questions from the 1990’s

  • 1) Can a facility reach a HCW influenza immunization rate of 60% or greater?

    A = YES

  • 2) IF SO, can the facility maintain HCW influenza immunization rates of 60% or greater over time?

    A = YES

  • 3) IF SO, can the program be deployed to other facilities?



PLTCVP
Promoting LTC Vaccinations Project

  • AMDA Foundation / Pfizer 2002 QI Award
    • 2002-2003 Season
    • 6 LTC Facilities in Western PA
  • Goals
    • Improve resident immunization rates
      • Flu & pneumococcal
    • Improve HCW immunization rates
      • Flu



PLTCVP
Promoting LTC Vaccinations Project

  • Design
    • 3 usual care and 3 collaborative groups
    • All facilities
      • received the ADMA Immunization Toolkit
      • Access to project team for questions/information
    • Collaborative group (3)
      • Single collaborative training session October 2002
      • Email / Phone contacts every 1-2 months Oct – February



PLTCVP
Promoting LTC Vaccinations Project

Facility

Δ HCW Flu %

Δ Resident Flu %

Δ Resident Pneumococcal %

UC1

-10.6

12.6

-33.8

UC2

-16.7

-64.7

-2.0

UC3

16.9

-10.3

-6.0

C1

10.3

26.8

38.7

C2

21.9

5.1

20.3

C3

0.4

-19.9

30.6




PLTCVP
Promoting LTC Vaccinations Project

Facility

2002 HCW Flu Rate %

2003 HCW Flu Rate %

Δ HCW Flu %

Non Collaborative 1

23.1

12.5

-10.6

Non Collaborative 2

47.1

30.3

-16.7

Non Collaborative 3

17.8

34.7

16.9

Collaborative 1

56.9

67.2

10.3

Collaborative 2

14.3

36.2

21.9

Collaborative 3

46.4

46.8

0.4




Focus Group Evaluation

  • Usual barriers identified
  • Staff turnover problem
    • Nursing & CNA turnover of 30-55% average annually
    • Nick Castle
      • 1996-2004 OSCAR data
      • 43% ADM, 39% DON
    • Facility UC2 champion team – 200% during study



This slide indicates the inverse relationship between staff turnover and institutional memory.



RISE Program

Raising Immunizations Safely & Effectively




This slide lists the organizational structure of the RISE Program.



RISE-HCW
Raising Immunizations Safely & Effectively-Healthcare Workers

  • Created 2004-2005 season
  • Collaborative effort
    • Rx Partners, LTC – a LTC pharmacy
    • University of Pittsburgh Institute on Aging
    • 9 Western PA LTC facilities
  • Pharmacy based program



RISE-HCW Organizational Structure

Lines link the Steering Committee to Rx Partners, LTC and then to the three types of facilities listed.



Facility

Beds
*skilled only when multi-level

No Staff (2007)

Urban/Rural

County

Union

A

139*

356

Urban

Allegheny

No

B

59*

158

Urban

Allegheny

Yes

C

100

107

Rural

Venango

No

D

150

199

Urban

Butler

No

E

59

96

Rural

Mercer

No

F

145

176

Urban

Allegheny

No

G

180

243

Urban

Allegheny

No

H

60*

294

Urban

Butler

Yes

I

214

180

Rural

Venango

No




RISE-HCW Objectives

Primary

  • 60% HCW Influenza Immunization Rate

Secondary

  • 80% HCW Influenza Immunization Rate



Steering Committee Tasks

  • Spring
    • Season activity
    • Vaccination rates
    • Vaccine supplies & orders
  • Summer
    • Vaccination rates
    • Barrier assessment
    • Educational planning
    • Communications
  • Fall
    • 2 meetings
    • Early implementation barriers
    • Mid-season push



Facility Responsibilities

  • Leadership Contact Team
    • Communication of information
    • Accountability
    • Leadership buy-in
    • Sense of urgency
  • Designate Flu Champion
    • Coordinate immunizations
    • Coordinate education
    • Data collection
    • Dissemination of outcomes



Pharmacy Responsibilities

  • Vaccine Supplies
  • Defines Immunizations Process
    • Policy and Procedures
    • Forms
      • MAR
      • Preprinted labels
  • Data collection
  • Vaccination Clinic
    • Initial start date at each facility
    • Facility is responsible for administration
  • Liaison between Steering Committee & Facilities



RISE-HCW
Tools Used

  • Declination Form
    • Encouraged
  • Incentives
    • Pizza party for winning facility
    • News coverage of positive outcomes
  • Education
    • Training and reference materials
    • Formal training sessions
    • AMDA video
  • RISE Prevention & Management Network



This graph shows the varying levels of immunization coverage from nine facilities over the course of 8 years (2001-2008). While there was an overall increase, not all facilities maintained the increase over time.



RISE – Program
Influenza Prevention & Management Network

18 campuses in Western PA

  • Distribution list-serve
  • Guidance
    • Immunization issues
    • Surveillance
    • Outbreak detection
    • Outbreak management
    • Policy development
  • Regulatory assistance



Questions from the 1990’s

  • 1) Can a facility reach a HCW influenza immunization rate of 60% or greater?

    A = YES

  • 2) IF SO, can the facility maintain HCW influenza immunization rates of 60% or greater over time?

    A = YES

  • 3) IF SO, can the program be deployed to other facilities?

    A = YES




Models of Mandatory Program Systems

Lines link the program type with the 3 alternative actions listed.



Models of Voluntary Program Systems

Lines link the program type with the 2 alternative actions listed.

NRT - Non-respondent tracking




Facility

Rate

Declination

NRT

Caring Place

90%

Yes

Complete

Grove Manor

88%

Yes

Complete

Cranberry Place

86%

Yes

Complete

Sugar Creek Station

83%

Yes

Complete

Asbury Heights

75%

Yes

Partial

Seneca Place

70%

Yes

Complete

Sherwood Oaks

66%

Yes

Partial

Heritage Place

61%

No

Partial

Canterbury Place

32%

No

None

NRT - Non-respondent tracking




Recommendations

  1. Pharmacy Based Program
    • Overcomes turnover issue
  2. Mandatory – Action Based Program
    • Explicit declination forms
    • Complete non-respondent tracking
  3. Leadership Accountability
    • Require evidence based action if no improvement
    • Don’t stipulate specific rate
  4. Use Care Bundles



2008-2009 Pittsburgh HCW Immunization Plans

  1. UPMC Health System
    • President’s Dashboard item
      • HCW Immunization Rate
      • Declination Return Rate
  2. UPMC Health Plan
    • Use of MyHealth Internet Survey
  3. Allegheny County Health Department
    • Healthcare Facility Reporting of HCW Rates
      • Website posting < 60%



2007-08 UPMC Flu Vaccination Rates

Facility

Immunization Rate Estimates

UPMC Presbyterian Shadyside ( & WPIC)

33%

UPMC South Side

37%

UPMC McKeesport

44%

UPMC Children’s

44%

UPMC Magee

40%

UPMC St. Margaret’s

48%

UPMC Northwest

67%

UPMC Horizon

50%

UPMC Passavant

42%

UPMC Braddock

56%

UPMC Bedford

52%

UPMC Mercy

44%

Physician Services Division

30%




Team Members

  • RISE Steering Committee
    • Sandra Carroll
    • Daniel Grant
    • Jay Harper
    • Steven Handler
    • Shikha Iyengar
    • Mary Ann Suda
    • Mark Tannis
    • Barry Young
    • Paula Carlock
    • Scott Stephens
  • Facilities and their teams
    • Asbury Heights
    • Canterbury Place
    • Caring Place
    • Cranberry Place
    • Grove Manor
    • Heritage Place
    • Seneca Place
    • Sherwood Oaks
    • Sugar Creek Station