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Numbers at a Glance

(As of November 30, 2012)

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 Status of All Complaints

Status of All Complaints 
Complaints Remaining Open6,9239% of Total
Complaints Resolved69,54191% of Total
Total Complaints Received76,464 

* Referrals to DOJ - 503

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Total Investigated Resolutions

Total Investigated Resolutions  
Corrective Action Obtained (Change Achieved)18,32866% of Total
No Violation8,84734% of Total
Total Complaints Investigated27,175 

 

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Bar graph showing Investigated Resolutions. 2003 79 no violation; 260 corrective action; 339 total. 2004 359 no violation; 1,033 corrective action; 1,392 total. 2005 642 no violation; 1,161 corrective action; 1,803 total. 2006 895 no violation; 1,571 corrective action; 2,466 total. 2007 715 no violation; 1,484 corrective action, 2,199 total. 2008 1,163 no violation; 2,210 corrective action; 3,373 total. 2009 1,196 no violation, 2,140 corrective action, 3,336 total. 2010 1,526 no violation, 2,703 corrective action, 4,229 total, 2011 1,303 no violation, 2,595 corrective action, 3,898 total.

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