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Numbers at a Glance

(As of February 28, 2009)

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Status of All Complaints

Status of All Complaints
Complaints Remaining Open6,00914% of Total
Complaints Resolved36,37986% of Total
Total Complaints Received42,388 
* Referrals to DOJ - 453, Referrals to CMS - 297

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Total Investigated Resolutions
Total Investigated Resolutions
Corrective Action Obtained (Change Achieved)7,99267% of Total
No Violation4,00033% of Total
Total Complaints Investigated11,992 

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Bar graph showing Investigated Resolutions. 2003 79 no violation, 260 corrective action, 339 total. 2004 359 no violation, 1,033 corrective action, 1,392 total. 2005 642 no violation, 1,161 corrective action, 1,803 total. 2006 895 no violation, 1,571 corrective action, 2,466 total. 2007 715 no violation, 1,484 corrective action, 2,199 total. 2008 1,163 no violation, 2,210 corrective action, 3,373 total.

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