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Numbers at a Glance

(As of October 31, 2008)

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pie chart showing status of all complaints

Status of All Complaints

Complaints Remaining Open

6,482

16% of Total
Complaints Resolved

33,766

84% of Total
Total Complaints Received

40,248

 
* Referrals to DOJ - 439, Referrals to CMS - 267



pie chart showing total investigated resolutions
Total Investigated Resolutions
Corrective Action Obtained (Change Achieved)

7,429

67% of Total
No Violation

3,710

33% of Total
Total Complaints Investigated

11,139

 



Bar graph showing Investigated Resolutions. 2003 79 No Violation, 260 Corrective Action, 339 Total. 2004 359 No Violation, 1,033 Corrective Action, 1,392 Total.2005 642 No Violation, 1,161 Corrective Action, 1,803 Total. 2006 895 No Violation, 1,571 Corrective Action, 2,466 Total. 2007 715 No Violation, 1,484 Corrective Action, 2,199 Total.
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