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Numbers at a Glance

(As of June 30, 2008)

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pie chart showing status of all complaints

Status of All Complaints

Complaints Remaining Open

6,641

18% of Total

Complaints Resolved

30,582

82% of Total

Total Complaints Received

37,223

 

* Referrals to DOJ - 436, Referrals to CMS - 250

 


pie chart showing total investigated resolutions

Total Investigated Resolutions

Corrective Action Obtained (Change Achieved)

6,648

67% of Total

No Violation

3,290

33% of Total

Total Complaints Investigated

9,938

 


Bar graph showing Investigated Resolutions. 2003 79 no violation, 260 corrective action, 339 total. 2004 359 no violation, 1,033 corrective action, 1,392 total. 2005 642 no violation, 1,161 corrective action, 1,803 total. 2006 895 no violation, 1,571 corrective action, 2,466 total. 2007 715 no violation, 1,484 corrective action, 2,199 total.

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