| Row | Fiscal Year | Strategic Goal Supported | Measurement Area | Measurement Grouping | Measurement Indicator | Baseline | Planned Improvement to the Baseline | Actual Results |
|---|
| 1 | 2005 | S.O. 1.3 - Improve health care quality, safety, cost and value | Customer Results | Accuracy of Service or Product Delivered | Percent of accurate MSIS data reported to CBO and CRS within 2 weeks after all states data have been loaded for a given fiscal year | 85% | 90% | 89% |
| 2 | 2005 | S.O. 1.3 - Improve health care quality, safety, cost and value | Technology | Data Reliability and Quality | Percentage of files with complete data | 90% | 95% | 96% |
| 3 | 2005 | S.O. 1.3 - Improve health care quality, safety, cost and value | Processes and Activities | Innovation and Improvement | Percentage of files included in EL file | 0% | 100% | 100% |
| 4 | 2005 | S.O. 1.3 - Improve health care quality, safety, cost and value | Mission and Business Results | IT Infrastructure Maintenance | Infrastructure availability | 95% | 97% | 98% |
| 5 | 2006 | S.O. 1.3 - Improve health care quality, safety, cost and value | Customer Results | Accuracy of Service or Product Delivered | Percent of accurate MSIS data reported to CBO and CRS within 2 weeks after all states data have been loaded for a given fiscal year | 89% | 90% | 90% |
| 6 | 2006 | S.O. 1.3 - Improve health care quality, safety, cost and value | Technology | External Data Sharing | Percent of files transferred by direct data transfer | 0% | 25% | 25% |
| 7 | 2006 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Processes and Activities | Innovation and Improvement | Percentage of files containing part D data | 0% | 100% | 100% |
| 8 | 2006 | S.O. 1.3 - Improve health care quality, safety, cost and value | Mission and Business Results | IT Infrastructure Maintenance | Infrastructure availability | 98% | 99% | 98% |
| 9 | 2007 | S.O. 1.3 - Improve health care quality, safety, cost and value | Customer Results | Service Availability | Percent of Time System is available for use during normal business hours | 98% | 99% | 99% |
| 10 | 2007 | S.O. 1.3 - Improve health care quality, safety, cost and value | Technology | External Data Sharing | Percent of files transferred by direct data transfer | 25% | 50% | 50% |
| 11 | 2007 | S.O. 1.3 - Improve health care quality, safety, cost and value | Mission and Business Results | Health Care Administration | Percent of claims containing NPI | 0% | 50% | 50% |
| 12 | 2007 | S.O. 1.3 - Improve health care quality, safety, cost and value | Processes and Activities | Timeliness | Time needed to edit and load state submissions | 120 days | 100 days | 110 days |
| 13 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Service Availability | Percent of Time System is available for use during normal business hours | 98% | 99% | 99% |
| 14 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Technology | External Data Sharing | Number of sates participating on direct data transfer to submit eligibility files and claims files | 3 | 5 | 16 |
| 15 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Accuracy of Service or Product Delivered | Percent of accurate MSIS data reported to CBO and CRS within 2 weeks after all states data have been loaded for a given fiscal year | 90% | 90% | 90% |
| 16 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Timeliness | Percent of states submitting claims files for a given reporting quarter within 45 days following the end of the quarter | 95% | 95% | 95% |
| 17 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Service Availability | Percent of Time System is available for use during normal business hours | 98% | 99% | TBD |
| 18 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Technology | External Data Sharing | Number of sates participating on direct data transfer to submit eligibility files and claims files | 5 | 15 | TBD |
| 19 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Accuracy of Service or Product Delivered | Percent of accurate MSIS data reported to CBO and CRS within 2 weeks after all states data have been loaded for a given fiscal year | 90% | 90% | TBD |
| 20 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Timeliness | Percent of states submitting claims files for a given reporting quarter within 45 days following the end of the quarter | 95% | 95% | TBD |
| 21 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Service Availability | Percent of Time System is available for use during normal business hours | 99% | 99% | TBD |
| 22 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Technology | External Data Sharing | Number of sates participating on direct data transfer to submit eligibility files and claims files | 25 | 35 | TBD |
| 23 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Accuracy of Service or Product Delivered | Percent of accurate MSIS data reported to CBO and CRS within 2 weeks after all states data have been loaded for a given fiscal year | 90% | 90% | TBD |
| 24 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Timeliness | Percent of states submitting claims files for a given reporting quarter within 45 days following the end of the quarter | 95% | 95% | TBD |
| 25 | 2011 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Service Availability | Percent of Time System is available for use during normal business hours | 99% | 99% | TBD |
| 26 | 2011 | Effective Management of Human Capital/Information Technology/Resources | Technology | External Data Sharing | Number of sates participating on direct data transfer to submit eligibility files and claims files | 35 | 35 | TBD |
| 27 | 2011 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Accuracy of Service or Product Delivered | Percent of accurate MSIS data reported to CBO and CRS within 2 weeks after all states data have been loaded for a given fiscal year | 90% | 95% | TBD |
| 28 | 2011 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Timeliness | Percent of states submitting claims files for a given reporting quarter within 45 days following the end of the quarter | 95% | 95% | TBD |
| 29 | 2012 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Service Availability | Percent of Time System is available for use during normal business hours | 99% | 99% | TBD |
| 30 | 2012 | Effective Management of Human Capital/Information Technology/Resources | Technology | External Data Sharing | Number of sates participating on direct data transfer to submit eligibility files and claims files | 45 | 45 | TBD |
| 31 | 2012 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Accuracy of Service or Product Delivered | Percent of accurate MSIS data reported to CBO and CRS within 2 weeks after all states data have been loaded for a given fiscal year | 95% | 95% | TBD |
| 32 | 2012 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Timeliness | Percent of states submitting claims files for a given reporting quarter within 45 days following the end of the quarter | 95% | 95% | TBD |
| 33 | 2013 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Service Availability | Percent of Time System is available for use during normal business hours | 99% | 99% | TBD |
| 34 | 2013 | Effective Management of Human Capital/Information Technology/Resources | Technology | External Data Sharing | Number of sates participating on direct data transfer to submit eligibility files and claims files | 50 | 50 | TBD |
| 35 | 2013 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Accuracy of Service or Product Delivered | Percent of accurate MSIS data reported to CBO and CRS within 2 weeks after all states data have been loaded for a given fiscal year | 95% | 95% | TBD |
| 36 | 2013 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Timeliness | Percent of states submitting claims files for a given reporting quarter within 45 days following the end of the quarter | 95% | 95% | TBD |
| 37 | 2014 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Service Availability | Percent of Time System is available for use during normal business hours | 99% | 99% | TBD |
| 38 | 2014 | Effective Management of Human Capital/Information Technology/Resources | Technology | External Data Sharing | Number of sates participating on direct data transfer to submit eligibility files and claims files | 50 | 50 | TBD |
| 39 | 2014 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Accuracy of Service or Product Delivered | Percent of accurate MSIS data reported to CBO and CRS within 2 weeks after all states data have been loaded for a given fiscal year | 95% | 95% | TBD |
| 40 | 2014 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Timeliness | Percent of states submitting claims files for a given reporting quarter within 45 days following the end of the quarter | 95% | 95% | TBD |