Exhibit 300 (BY2010) - CMS Beneficiary Enrollment and Plan Payment for Part C & D
PART ONE
OVERVIEW
- 1. Date of Submission:
- 2008-09-08
- 2. Agency:
- 009
- 3. Bureau:
- 38
- 4. Name of this Capital Asset:
- CMS Beneficiary Enrollment and Plan Payment for Part C & D
- 5. Unique Project Identifier:
- 009-38-01-02-01-1090-00
- 6. What kind of investment will this be in FY2010?
- Operations and Maintenance
- 7. What was the first budget year this investment was submitted to OMB?
- FY2007
- 8. Provide a brief summary and justification for this investment, including a brief description of how this closes in part or in whole an identified agency performance gap.
- This investment funds systems that deliver Part C (Medicare Advantage) and Part D (Medicare Prescription Drug) benefits which provide Medicare beneficiaries with prescription drug coverage. The Medicare Advantage Prescription Drug Prescription Drug System (MARx) and Risk Adjustment System (RAS) currently process transactions for over 24 million enrollees from over 704 plans. MARx supports Part D by calculating beneficiary-level payments and risk-adjusted payments; verifying beneficiary eligibility benefits; and by processing notifications of beneficiary enrollment. RAS computes risk factors for all beneficiaries that are used by MARx. The Premium Withholding System (PWS) calculates and makes proper adjustments for each beneficiary, processes premiums, and generates daily enrollment files. This investment directly supports the HHS Strategic Goal to "Broaden health insurance and long-term care coverage" by maintaining the systems that support the optional prescription drug benefit for individuals who are entitled to Medicare Part A and/or enrolled in Part B. This investment also funds systems that support the HHS Strategic goal to "Improve health care quality, safety, cost and value" through Part D sponsors offering plans with either: (1) basic prescription drug coverage; or (2) enhanced alternative coverage, which includes certain supplemental benefits such that the total value of the coverage exceeds the value of basic prescription drug coverage. Prescription drug plans (PDPs) may offer enhanced alternative coverage for a supplemental premium. MA-PD plans may offer enhanced alternative coverage either for a supplemental premium, or they may buy down the supplemental premium with savings from their bids for medical benefits (also known as Medicare Advantage rebate dollars). PDP sponsors must offer at least one plan with basic prescription drug coverage in each service area in which they operate. In order to operate in a service area, MA-PD organizations must offer at least one plan with basic prescription drug coverage or enhanced alternative coverage for no supplemental premium. This investment supports the PMA Initiative "Expand E-Gov" by providing a web-based single point of access to CMS Services. The systems support the PMA initiative "Eliminating Improper Payments" by ensuring that payments are accurate.
- 9. Did the Agency's Executive/Investment Committee approve this request?
- yes
- 9.a. If "yes," what was the date of this approval?
- 2008-04-04
- 10. Did the Project Manager review this Exhibit?
- yes
- 11.a. What is the current FAC-P/PM certification level of the project/program manager?
- Waiver Issued
- 11.b. When was the Program/Project Manager Assigned?
- 2007-01-01
- 11.c. What date did the Program/Project Manager receive the FACP/PM certification? If the certification has not been issued, what is the anticipated date for certification?
- 2009-07-31
- 12. Has the agency developed and/or promoted cost effective, energy-efficient and environmentally sustainable techniques or practices for this project.
- no
- 12.a. Will this investment include electronic assets (including computers)?
- yes
- 12.b. Is this investment for new construction or major retrofit of a Federal building or facility? (answer applicable to non-IT assets only)
- no
- 13. Does this investment directly support one of the PMA initiatives?
- yes
- If yes, select the initiatives that apply:
Initiative Name Expanded E-Government
- 13.a. Briefly and specifically describe for each selected how this asset directly supports the identified initiative(s)? (e.g. If E-Gov is selected, is it an approved shared service provider or the managing partner?)
- Expanded electronic government is supported by using web-based communication, data transfer, and various e-business technologies, providing a single point of access for CMS information, services, and products enabling robust collaboration between CMS and its business partners. Eliminating Improper Payments is supported by strengthening the payment validation and authorization toolset used to confirm Plan payments.
- 14. Does this investment support a program assessed using the Program Assessment Rating Tool (PART)?
- yes
- 14.a. If yes, does this investment address a weakness found during the PART review?
- yes
- 14.b. If yes, what is the name of the PARTed program?
- 10001060 - Medicare
- 14.c. If yes, what rating did the PART receive?
- Moderately Effective
- 15. Is this investment for information technology?
- yes
- 16. What is the level of the IT Project (per CIO Council's PM Guidance)?
- Level 3
- 17. What project management qualifications does the Project Manager have? (per CIO Council's PM Guidance)
- (1) Project manager has been validated as qualified for this investment
- 18. Is this investment identified as high risk on the Q4 - FY 2007 agency high risk report (per OMB memorandum M-05-23)?
- yes
- 19. Is this a financial management system?
- no
- 20. What is the percentage breakout for the total FY2009 funding request for the following? (This should total 100%)
Area Percentage Hardware 0 Software 1 Services 99 Other 0
- 21. If this project produces information dissemination products for the public, are these products published to the Internet in conformance with OMB Memorandum 05-04 and included in your agency inventory, schedules and priorities?
- n/a
- 22. Contact information of individual responsible for privacy related questions.
Name Maribel Franey Phone Number 410-786-0757 Title Director, Privacy Compliance Email Maribel.Franey@cms.hhs.gov
- 23. Are the records produced by this investment appropriately scheduled with the National Archives and Records Administration's approval?
- yes
- 24. Does this investment directly support one of the GAO High Risk Areas?
- yes
SUMMARY OF SPEND
- 1. Provide the total estimated life-cycle cost for this investment by completing the following table. All amounts represent budget authority in millions, and are rounded to three decimal places. Federal personnel costs should be included only in the row designated Government FTE Cost, and should be excluded from the amounts shown for Planning, Full Acquisition, and Operation/Maintenance. The total estimated annual cost of the investment is the sum of costs for Planning, Full Acquisition, and Operation/Maintenance. For Federal buildings and facilities, life-cycle costs should include long term energy, environmental, decommissioning, and/or restoration costs. The costs associated with the entire life-cycle of the investment should be included in this report.
All amounts represent Budget Authority
Note: For the cross-agency investments, this table should include all funding (both managing partner and partner agencies).
Government FTE Costs should not be included as part of the TOTAL represented. Cost Type Py-1 & Earlier
-2007PY
2008CY
2009BY
2010Planning Budgetary Resources 0.000 0.000 0.000 0.000 Acquisition Budgetary Resources 69.407 0.000 0.000 0.000 Maintenance Budgetary Resources 105.244 51.420 87.361 60.917 Government FTE Cost 0.420 1.500 1.530 1.560 # of FTEs 2 15 15 15
- 2. Will this project require the agency to hire additional FTE's?
- no
- 3. If the summary of spending has changed from the FY2008 President's budget request, briefly explain those changes.
- A major contract has been re-competed at significant savings. This has affected planned amounts for future years. As the investment went through the CMS CPIC process, funds are re-allocated based on changing agency priorities. This redistribution of limited resources also causes changes form the President's Budget.
PERFORMANCE
- Agencies must use the following table to report performance goals and measures for the major investment and use the Federal Enterprise Architecture (FEA) Performance Reference Model (PRM). Map all Measurement Indicators to the corresponding Measurement Area and Measurement Grouping identified in the PRM. There should be at least one Measurement Indicator for each of the four different Measurement Areas (for each fiscal year). The PRM is available at www.egov.gov. The table can be extended to include performance measures for years beyond FY 2009.
Row Fiscal Year Strategic Goal Supported Measurement Area Measurement Grouping Measurement Indicator Baseline Planned Improvement to the Baseline Actual Results 1 2005 S.O. 1.2 - Increase health care service availability and accessibility Processes and Activities Efficiency Percent of identified business functions automated 80% 80% 80% 2 2005 S.O. 1.2 - Increase health care service availability and accessibility Customer Results New Customers and Market Penetration Percentage of enrollees (those enrolled compared to those eligible 95% 95% 95% 3 2005 S.O. 1.3 - Improve health care quality, safety, cost and value Technology External Data Sharing Percentage of information transfers that are complete and within agreed upon time parameters 85% 90% 90% 4 2005 S.O. 1.1 - Broaden health insurance and long-term care coverage Mission and Business Results Health Care Administration Percentage of legislative requirements met 80% 85% 85% 5 2006 S.O. 1.3 - Improve health care quality, safety, cost and value Processes and Activities Efficiency Accuracy of plan-level payments 80% 85% 85% 6 2006 S.O. 1.1 - Broaden health insurance and long-term care coverage Mission and Business Results Health Care Administration Percentage of legislative requirements met 85% 90% 90% 7 2006 S.O. 1.3 - Improve health care quality, safety, cost and value Technology External Data Sharing Percentage of information transfers that are complete and within agreed upon time parameters 90% 90% 90% 8 2006 S.O. 1.2 - Increase health care service availability and accessibility Customer Results New Customers and Market Penetration Percentage of eligible beneficiaries successfully enrolled in the program 90% 92% 92% 9 2007 S.O. 1.3 - Improve health care quality, safety, cost and value Processes and Activities Efficiency Accuracy of plan-level payments 85% 86% 86% 10 2007 S.O. 1.1 - Broaden health insurance and long-term care coverage Mission and Business Results Health Care Administration Percentage of legislative requirements met 90% 95% 95% 11 2007 S.O. 1.3 - Improve health care quality, safety, cost and value Technology External Data Sharing Percentage of information transfers that are complete and within agreed upon time parameters 85% 90% 89% 12 2007 S.O. 1.1 - Broaden health insurance and long-term care coverage Customer Results New Customers and Market Penetration Percentage of eligible beneficiaries successfully enrolled in the program 92% 95% 95% 13 2008 S.O. 1.3 - Improve health care quality, safety, cost and value Processes and Activities Efficiency Accuracy of plan-level payments 86% 87% 87% 14 2008 S.O. 1.3 - Improve health care quality, safety, cost and value Mission and Business Results Health Care Administration Percent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frame 80% 85% 97% 15 2008 S.O. 1.3 - Improve health care quality, safety, cost and value Technology External Data Sharing Percentage of information transfers that are complete and within agreed upon time parameters 89% 92% 92% 16 2008 S.O. 1.3 - Improve health care quality, safety, cost and value Customer Results Customer Satisfaction Percentage of complaints received (number of payments calculated versus number of complaints received regarding calculation of payments 10% 8% 8% 17 2009 S.O. 1.3 - Improve health care quality, safety, cost and value Processes and Activities Errors Percent of errors in beneficiary-level withholdings, low income cost savings; plan-level payments; beneficiary-level payments 92% 95% TBD 18 2009 S.O. 1.3 - Improve health care quality, safety, cost and value Mission and Business Results Health Care Administration Percent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frame 80% 85% TBD 19 2009 S.O. 1.3 - Improve health care quality, safety, cost and value Technology External Data Sharing Percentage of information transfers that are complete and within agreed upon time parameters 92% 93% TBD 20 2009 S.O. 1.3 - Improve health care quality, safety, cost and value Customer Results Customer Complaints Percentage of payments calculated incorrectly (determined by dividing # of incorrect payments by total # payments times 100) 8% 7% TBD 21 2010 S.O. 1.3 - Improve health care quality, safety, cost and value Processes and Activities Errors Percent of errors in beneficiary-level withholdings, low income cost savings; plan-level payments; beneficiary-level payments TBD TBD TBD 22 2010 S.O. 1.3 - Improve health care quality, safety, cost and value Mission and Business Results Health Care Administration Percent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frame TBD TBD TBD 23 2010 S.O. 1.3 - Improve health care quality, safety, cost and value Technology External Data Sharing Percentage of information transfers that are complete and within agreed upon time parameters TBD TBD TBD 24 2010 S.O. 1.3 - Improve health care quality, safety, cost and value Customer Results Customer Complaints Percentage of Complaints (number of payments calculated versus number of complaints received regarding calculation of payment) TBD TBD TBD 25 2011 S.O. 1.3 - Improve health care quality, safety, cost and value Processes and Activities Errors Percent of errors in beneficiary-level withholdings, low income cost savings; plan-level payments; beneficiary-level payments TBD TBD TBD 26 2011 S.O. 1.3 - Improve health care quality, safety, cost and value Mission and Business Results Health Care Administration Percent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frame TBD TBD TBD 27 2011 S.O. 1.3 - Improve health care quality, safety, cost and value Technology External Data Sharing Percentage of information transfers that are complete and within agreed upon time parameters TBD TBD TBD 28 2011 S.O. 1.3 - Improve health care quality, safety, cost and value Customer Results Accuracy of Service or Product Delivered Percentage of Complaints (number of payments calculated versus number of complaints received regarding calculation of payment) TBD TBD TBD 29 2012 S.O. 1.3 - Improve health care quality, safety, cost and value Processes and Activities Errors Percent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frame TBD TBD TBD 30 2012 S.O. 1.3 - Improve health care quality, safety, cost and value Mission and Business Results Health Care Administration Percent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frame TBD TBD TBD 31 2012 S.O. 1.3 - Improve health care quality, safety, cost and value Technology External Data Sharing Percentage of information transfers that are complete and within agreed upon time parameters TBD TBD TBD 32 2012 S.O. 1.3 - Improve health care quality, safety, cost and value Customer Results Accuracy of Service or Product Delivered Percentage of Complaints (number of payments calculated versus number of complaints received regarding calculation of payment) TBD TBD TBD 33 2013 S.O. 1.3 - Improve health care quality, safety, cost and value Processes and Activities Errors Percent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frame TBD TBD TBD 34 2013 S.O. 1.3 - Improve health care quality, safety, cost and value Mission and Business Results Health Care Administration Percent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frame TBD TBD TBD 35 2013 S.O. 1.3 - Improve health care quality, safety, cost and value Technology External Data Sharing Percentage of information transfers that are complete and within agreed upon time parameters TBD TBD TBD 36 2013 S.O. 1.3 - Improve health care quality, safety, cost and value Customer Results Accuracy of Service or Product Delivered Percentage of Complaints (number of payments calculated versus number of complaints received regarding calculation of payment) TBD TBD TBD 37 2014 S.O. 1.3 - Improve health care quality, safety, cost and value Processes and Activities Errors Percent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frame TBD TBD TBD 38 2014 S.O. 1.3 - Improve health care quality, safety, cost and value Mission and Business Results Health Care Administration Percent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frame TBD TBD TBD 39 2014 S.O. 1.3 - Improve health care quality, safety, cost and value Technology External Data Sharing Percentage of information transfers that are complete and within agreed upon time parameters TBD TBD TBD 40 2014 S.O. 1.3 - Improve health care quality, safety, cost and value Customer Results Accuracy of Service or Product Delivered Percentage of Complaints (number of payments calculated versus number of complaints received regarding calculation of payment) TBD TBD TBD
Enterprise Architecture
- 1. Is this investment included in your agency's target enterprise architecture?
- yes
- 2. Is this investment included in the agency's EA Transition Strategy?
- yes
- 2.a. If yes, provide the investment name as identified in the Transition Strategy provided in the agency's most recent annual EA Assessment.
- CMS MMA Title 1 and Title II Applications. In order to provide HHS more detail and insight into our investments, last year's major initiative was split out into a separate investment.
- 3. Is this investment identified in a completed (contains a target architecture) and approved segment architecture?
- no
- 4. Identify the service components funded by this major IT investment (e.g., knowledge management, content management, customer relationship management, etc.). Provide this information in the format of the following table. For detailed guidance regarding components, please refer to http://www.whitehouse.gov/omb/egov/.
Component: Use existing SRM Components or identify as NEW. A NEW component is one not already identified as a service component in the FEA SRM.
Reused Name and UPI: A reused component is one being funded by another investment, but being used by this investment. Rather than answer yes or no, identify the reused service component funded by the other investment and identify the other investment using the Unique Project Identifier (UPI) code from the OMB Ex 300 or Ex 53 submission.
Internal or External Reuse?: Internal reuse is within an agency. For example, one agency within a department is reusing a service component provided by another agency within the same department. External reuse is one agency within a department reusing a service component provided by another agency in another department. A good example of this is an E-Gov initiative service being reused by multiple organizations across the federal government.
Funding Percentage: Please provide the percentage of the BY requested funding amount used for each service component listed in the table. If external, provide the funding level transferred to another agency to pay for the service. Row Agency Component Name Agency Component Description Service Type Component Reused Component Name Reused UPI Internal or External Reuse? Funding % 1 Bene Enrollment Plan Payment Parts C D Identification and Authentication Modification and enhancement of existing MMA benefit program applications to support the new processes/data required for Drug Benefit eligibility. Security Management Identification and Authentication No Reuse 25 2 Bene Enrollment Plan Payment Parts C D Standardized / Canned Access to beneficiary, enrollment, premium, and payment data and eligibility data for MMA and business partners. Reporting Standardized / Canned No Reuse 10 3 Bene Enrollment Plan Payment Parts C D Call Center Management Ensure that most up-to-date data is available to Customer Service Reps at the desktop Customer Relationship Management Call Center Management No Reuse 5 4 Bene Enrollment Plan Payment Parts C D Data Exchange Exchanging data needed for coordination of benefits that is in CMS, employer, plan, and state databases. Data Management Data Exchange No Reuse 4 5 Bene Enrollment Plan Payment Parts C D Meta Data Management For interoperability of the data models from providing/using systems. Data Management Meta Data Management No Reuse 4 6 Bene Enrollment Plan Payment Parts C D Access Control Ensure that only authorized users have access to systems and data. Security Management Access Control No Reuse 10 7 Bene Enrollment Plan Payment Parts C D Audit Trail Capture and Analysis Track when updates were done and by whom to ensure integrity of the data and resolve disputes. Security Management Audit Trail Capture and Analysis No Reuse 4 8 Bene Enrollment Plan Payment Parts C D Software Development Modification and enhancement of existing MMA benefit program applications to support the new processes/data required for Drug Benefit eligibility. Development and Integration Software Development No Reuse 25 9 Bene Enrollment Plan Payment Parts C D Data Integration Combining data from MMA mainframe and mid-tier applications. Development and Integration Data Integration No Reuse 4 10 Bene Enrollment Plan Payment Parts C D Ad Hoc Real-time access to beneficiary, enrollment, premium, and payment data and eligibility data for MMA and business partners. Reporting Ad Hoc No Reuse 4 11 Bene Enrollment Plan Payment Parts C D Network Management Combining data from MMA mainframe and mid-tier applications. Organizational Management Network Management No Reuse 5
- 5. To demonstrate how this major IT investment aligns with the FEA Technical Reference Model (TRM), please list the Service Areas, Categories, Standards, and Service Specifications supporting this IT investment.
FEA SRM Component: Service Components identified in the previous question should be entered in this column. Please enter multiple rows for FEA SRM Components supported by multiple TRM Service Specifications.
Service Specification: In the Service Specification field, Agencies should provide information on the specified technical standard or vendor product mapped to the FEA TRM Service Standard, including model or version numbers, as appropriate. Row SRM Component >Service Area Service Category Service Standard Service Specification (i.e., vendor and product name) 1 Identification and Authentication Service Access and Delivery Service Requirements Authentication / Single Sign-on BMC EUA by: TBD 2 Standardized / Canned Component Framework User Presentation / Interface Static Display IBM WebSphere by: International Business Machines Corp. 3 Standardized / Canned Component Framework User Presentation / Interface Static Display Microstrategy by: MicroStrategy, Inc. 4 Call Center Management Service Access and Delivery Delivery Channels Internet Windows Internet Explorer by: Microsoft Corporation 5 Call Center Management Service Access and Delivery Delivery Channels Intranet Windows Internet Explorer by: Microsoft Corporation 6 Data Exchange Component Framework Data Interchange Data Exchange Connect:Direct by: Sterling Commerce 7 Data Exchange Service Interface and Integration Integration Enterprise Application Integration Connect:Direct by: Sterling Commerce 8 Data Exchange Service Access and Delivery Service Transport Service Transport File Transfer Protocol (FTP) by: The Internet Engineering Task Force 9 Data Exchange Service Interface and Integration Integration Middleware IBM WebSphere MQ by: International Business Machines Corp. 10 Meta Data Management Service Interface and Integration Interoperability Data Types / Validation Microstrategy by: MicroStrategy, Inc. 11 Meta Data Management Service Interface and Integration Interoperability Data Format / Classification Microstrategy by: MicroStrategy, Inc. 12 Access Control Service Access and Delivery Delivery Channels Virtual Private Network (VPN) Hypertext Transfer Protocol with SSL by: The Internet Engineering Task Force 13 Audit Trail Capture and Analysis Component Framework Security Certificates / Digital Signatures BMC EUA by: TBD 14 Software Development Service Access and Delivery Service Requirements Legislative / Compliance 36 CFR Part 1194 by: United States Access Board 15 Software Development Service Platform and Infrastructure Software Engineering Software Configuration Management MKS Toolkit by: MKS Inc. 16 Data Integration Component Framework Data Management Reporting and Analysis Microstrategy by: MicroStrategy, Inc. 17 Ad Hoc Component Framework Data Management Reporting and Analysis Microstrategy by: MicroStrategy, Inc. 18 Network Management Service Interface and Integration Integration Enterprise Application Integration BMC EUA by: TBD
- 6. Will the application leverage existing components and/or applications across the Government (i.e., FirstGov, Pay.Gov, etc)?
- no
PART THREE
RISK
Answer the following questions to describe how you are managing investment risks.
- 1. Does the investment have a Risk Management Plan?
- yes
- 1.a. If yes, what is the date of the plan?
- 2008-01-31
- 1.b. Has the Risk Management Plan been significantly changed since last year's submission to OMB?
- no
COST & SCHEDULE
- 1. Was operational analysis conducted?
- yes
- 1.a. If yes, provide the date the analysis was completed.
- 2008-07-30
- What were the results of your operational analysis?
- The system is meeting its performance objectives and the needs of stakeholders are being met. The investment is continually analyzed to ensure continuous service as the provisions of MMA are implemented.





