| Row | Fiscal Year | Strategic Goal Supported | Measurement Area | Measurement Grouping | Measurement Indicator | Baseline | Planned Improvement to the Baseline | Actual Results |
|---|
| 1 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Goods Acquisition | Timeliness if payments | 85% of invoices processed within 30 days | 88% of invoices processed within 30 days | 88% of invoices processed within 30 days |
| 2 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Inventory Control | Accuracy of Service or Product Delivered | Total number of requests acquisition support | 20% reduction in requests rejected | Exceeding goal of 20% reduction |
| 3 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Reduction in percentage of errors | Transactions from ICE to UFMS previous FY | 70% decrease in errors in payments | Ongoing 100% UFMS interface |
| 4 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Percentage increase in Data Reliability and Quality | Reliable production and development servers | Move all servers to mid tier 24/7 support center | 100% |
| 5 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Goods Acquisition | DCIS Reject List | Contract Awards in per FY | 10% or Less of total contracts awarded require resubmittal | less than 4% rejected |
| 6 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Customer Satisfaction | Accuracy of Service or Product Delivered | Total number of requests for acquisition support previous FY | Maintain customer satisfaction at a rating of 5 or higher | received a rating 5 or higher out of a range of 1- 7 |
| 7 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | Contract actions requiring reporting per FAR | FY06 Contract actions | 100% electronic DCIS data submittal | 100% submitted electronically |
| 8 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Percentage increase in Data Reliability and Quality | Reliable production and development servers | Establish separate development and testing environments | Separate servers established Nov 06 |
| 9 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Goods Acquisition | Timeliness of payments | 88% of invoices processed within 30 days | 90% of invoices processed within 30 days | 92% of invoices processed within 30 days |
| 10 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Inventory Control | Accuracy of Service or Product Delivered | Total number of requests for acquisition support | 30% reduction in prior year requests rejected | Reduced by at least 30% number of PRs not approved |
| 11 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Reduction in percentage of errors | Transactions from ICE to UFMS prior FY | 80% decrease in errors in payment | No payment errors due to system generated problems |
| 12 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Percentage increase in reliability and quality | Reliable production and development servers | Utilize change control board | CCB held regularly in FY08 to dis/approve requests |
| 13 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Goods Acquisition | Timeliness of payments | 92% of invoices processed within 30 days | 94% of invoices processed within 30 days | TBD at year end FY09 |
| 14 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Inventory Control | Accuracy of Service or Product delivered | Total number of requests for acquisition support | 40% reduction in requests rejected | TBD at year end FY09 |
| 15 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Reduction in Percentage of errors | Transactions from ICE to UFMS for previous FY | 90% decrease in error rate | TBD at year end FY09 |
| 16 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Customer Satisfaction | Accuracy of Service or Product Delivered | Total number of requests for acquisition support previous FY | Maintain customer satisfaction at a rating of 95% or higher | Target achieved |
| 17 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | Contract actions requiring reporting per FAR | FY07 Contract actions | 100% electronic DCIS data submittal | Achieved 100% electronic DCIS data submitta |
| 18 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Customer Satisfaction | Accuracy of Service or Product Delivered | Total number of requests for acquisition support previous FY | Maintain customer satisfaction at a rating of 95% or higher | TBD at year end FY09 |
| 19 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | Contract actions requiring reporting per FAR | FY08 Contract actions | 100% electronic DCIS data submittal | TBD at year end FY09 |
| 20 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Inventory Control | Timeliness of payments | 95% of invoices processed within 30 days | 96% of invoices processed within 30 days | TBD at year end FY10 |
| 21 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Customer Satisfaction | Accuracy of Service or Product Delivered | Total number of requests for acquisition support | Maintain customer satisfaction at a rating of 95% or higher | TBD at year end FY10 |
| 22 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | Contract actions requiring reporting per FAR | FY09 Contract actions | 100% electronic DCIS data submittal | TBD at year end FY10 |
| 23 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Percentage increase in Data Reliability and Quality | Reliable production and development servers | 95% decrease in error rate | TBD at year end FY10 |