Skip Navigation

Exhibit 300 (BY2010) - Expanded Federal Parent Locator Service (OCSE)

PART ONE


OVERVIEW


1. Date of Submission:
2009-04-10
2. Agency:
009
3. Bureau:
70
4. Name of this Capital Asset:
ACF Expanded Federal Parent Locator Service (OCSE)
5. Unique Project Identifier:
009-70-01-04-01-1000-00
6. What kind of investment will this be in FY2010?
Mixed Life Cycle
7. What was the first budget year this investment was submitted to OMB?
FY2001 or earlier
8. Provide a brief summary and justification for this investment, including a brief description of how this closes in part or in whole an identified agency performance gap.
FPLS consists of 2 key components: National Directory of New Hires (NDNH), a database of employment data & Federal Case Registry of Child Support Orders (FCR), a database of child support cases & orders. FPLS is crucial to helping OCSE fulfill its mission in assisting States to secure the financial support upon which millions of our nation's children depend & has contributed to an increase in the overall effectiveness & performance of the child support program. NDNH data matches resulted in national child support collections of about $516M in FY08. In TY08, the FPLS Federal Offset Program collected $2.85B. The FPLS Passport Denial Program resulted in denial of about 80 passports daily & $40.7M in lump sum payments in CY07. FPLS supports & is aligned with HHS, ACF & OCSE goals & initiatives. Without the FPLS, the program would not be able to accomplish its mission & provide its services. FPLS eliminates traditional barriers between government agencies & promotes data sharing to improve program efficiencies & customer service. State & local CSE agencies use FPLS data to locate noncustodial parents who are delinquent in child support payments & to increase collections. States rely on FPLS to facilitate standardized & centralized communication & data exchanges with employers, multistate financial institutions & other Federal agencies. FPLS data are also used to reduce erroneous payments & overall program costs in Public Assistance & Benefit Programs. FPLS actively supports the PMA by providing authorized programs a centralized source of employment & location data, as well as the One Government initiative through a strong partnership between OCSE & SSA by relying on a consolidated infrastructure, leveraging IT resources & experience, & promoting data exchange efficiencies & program integration. In FY06 SSA estimated benefits of NDNH matching of about $50.4M in prevention of future overpayments & adjustments of incorrect payment amounts in the Supplemental Security Income program. In CY06, IRS used a combination of FCR & other data to recover over $376M in additional taxes owed. In FY07, NDNH data helped Dept of ED recover $1.1B in defaulted student loans. HUD estimated the subsidy error in FY06 for HUD's rental housing assistance programs identified using NDNH data to be about $387M. In CY07, DOL estimated benefits of NDNH & SDNH matching to be about $120M, which includes identification, recovery, and prevention of Unemployment Insurance benefit overpayments.
9. Did the Agency's Executive/Investment Committee approve this request?
yes
9.a. If "yes," what was the date of this approval?
2009-03-26
10. Did the Project Manager review this Exhibit?
yes
11.a. What is the current FAC-P/PM certification level of the project/program manager?
Waiver Issued
11.b. When was the Program/Project Manager Assigned?
2003-05-01
11.c. What date did the Program/Project Manager receive the FACP/PM certification? If the certification has not been issued, what is the anticipated date for certification?
2009-07-31
12. Has the agency developed and/or promoted cost effective, energy-efficient and environmentally sustainable techniques or practices for this project.
no
12.a. Will this investment include electronic assets (including computers)?
no
12.b. Is this investment for new construction or major retrofit of a Federal building or facility? (answer applicable to non-IT assets only)
no
13. Does this investment directly support one of the PMA initiatives?
yes
If yes, select the initiatives that apply:
Initiative Name
Broadening Health Insurance Coverage through State Initiatives
Budget Performance Integration
Competitive Sourcing
Eliminating Improper Payments
Expanded E-Government
Housing and Urban Development Management and Performance
Human Capital
13.a. Briefly and specifically describe for each selected how this asset directly supports the identified initiative(s)? (e.g. If E-Gov is selected, is it an approved shared service provider or the managing partner?)
ELIMINATE IMPROPER PAYMENTS & HUD MGMT: Assists in generating about $2B in savings & revenue in State & Fed programs (incl HUD) by preventing & recouping improper payments & collecting gov't debt. Promotes EXPANDED E-GOV at Fed & State levels via electronic transmission of employment & child support data & real-time access to child support case & financial data & promoting EFT/EDI. Supports COMPETITIVE SOURCING thru performance-based contracts. See Overview Q.8, Performance & Acq Strat Sections.
14. Does this investment support a program assessed using the Program Assessment Rating Tool (PART)?
yes
14.a. If yes, does this investment address a weakness found during the PART review?
yes
14.b. If yes, what is the name of the PARTed program?
10001054 - Office of Child Support Enforcement
14.c. If yes, what rating did the PART receive?
Effective
15. Is this investment for information technology?
yes
16. What is the level of the IT Project (per CIO Council's PM Guidance)?
Level 3
17. What project management qualifications does the Project Manager have? (per CIO Council's PM Guidance)
(1) Project manager has been validated as qualified for this investment
18. Is this investment identified as high risk on the Q4 - FY 2007 agency high risk report (per OMB memorandum M-05-23)?
no
19. Is this a financial management system?
no
19.a.2. If no, what does it address?
FPLS, a legislatively mandated investment, consists of 2 key components: National Directory of New Hires (NDNH), a database of employment data & Federal Case Registry of Child Support Orders (FCR), a database of child support cases & orders. FPLS is crucial to the OCSE mission in assisting States to secure the financial support upon which millions of our nation's children depend & has contributed to an increase in the overall effectiveness & performance of the child support program.
20. What is the percentage breakout for the total FY2009 funding request for the following? (This should total 100%)
AreaPercentage
Hardware3
Software2
Services77
Other18
21. If this project produces information dissemination products for the public, are these products published to the Internet in conformance with OMB Memorandum 05-04 and included in your agency inventory, schedules and priorities?
n/a
22. Contact information of individual responsible for privacy related questions.
NameDavid Jenkins
Phone Number202-690-5802
TitleDirector, Division of Operations
Emaildavid.jenkins@acf.hhs.gov
23. Are the records produced by this investment appropriately scheduled with the National Archives and Records Administration's approval?
yes
24. Does this investment directly support one of the GAO High Risk Areas?
no

SUMMARY OF SPEND


1. Provide the total estimated life-cycle cost for this investment by completing the following table. All amounts represent budget authority in millions, and are rounded to three decimal places. Federal personnel costs should be included only in the row designated Government FTE Cost, and should be excluded from the amounts shown for Planning, Full Acquisition, and Operation/Maintenance. The total estimated annual cost of the investment is the sum of costs for Planning, Full Acquisition, and Operation/Maintenance. For Federal buildings and facilities, life-cycle costs should include long term energy, environmental, decommissioning, and/or restoration costs. The costs associated with the entire life-cycle of the investment should be included in this report.

All amounts represent Budget Authority

Note: For the cross-agency investments, this table should include all funding (both managing partner and partner agencies).

Government FTE Costs should not be included as part of the TOTAL represented.
Cost TypePy-1 & Earlier
-2007
PY
2008
CY
2009
BY
2010
Planning Budgetary Resources0.8420.0000.3780.378
Acquisition Budgetary Resources3.8781.7950.8531.741
Maintenance Budgetary Resources46.18318.26017.72020.200
Government FTE Cost6.9092.5376.6437.373
# of FTEs48163030
2. Will this project require the agency to hire additional FTE's?
no
3. If the summary of spending has changed from the FY2008 President's budget request, briefly explain those changes.
Budget estimates for FY2010 through FY2014 have been updated to reflect the revised FPLS Alternatives Analysis that was approved on March 20, 2008. These cost estimates are based on proposed future contracts and interagency agreements that will be awarded beginning in FY2009. The estimated # of FTEs varies from year to year due to SSA resources being used to support the FPLS. Under the current summary, the number of HHS/ACF FTEs (16)remains constant across all fiscal years.

PERFORMANCE


In order to successfully address this area of the exhibit 300, performance goals must be provided for the agency and be linked to the annual performance plan. The investment must discuss the agency's mission and strategic goals, and performance measures (indicators) must be provided. These goals need to map to the gap in the agency's strategic goals and objectives this investment is designed to fill. They are the internal and external performance benefits this investment is expected to deliver to the agency (e.g., improve efficiency by 60 percent, increase citizen participation by 300 percent a year to achieve an overall citizen participation rate of 75 percent by FY 2xxx, etc.). The goals must be clearly measurable investment outcomes, and if applicable, investment outputs. They do not include the completion date of the module, milestones, or investment, or general goals, such as, significant, better, improved that do not have a quantitative measure.
Agencies must use the following table to report performance goals and measures for the major investment and use the Federal Enterprise Architecture (FEA) Performance Reference Model (PRM). Map all Measurement Indicators to the corresponding Measurement Area and Measurement Grouping identified in the PRM. There should be at least one Measurement Indicator for each of the four different Measurement Areas (for each fiscal year). The PRM is available at www.egov.gov. The table can be extended to include performance measures for years beyond FY 2009.
RowFiscal YearStrategic Goal SupportedMeasurement AreaMeasurement GroupingMeasurement IndicatorBaselinePlanned Improvement to the BaselineActual Results
12007Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyFPLS Benefit-to-Cost Ratio (Annual FPLS-attributable Child Support collections to IT dollars spent).FY2006 FPLS Benefit-to-Cost Ratio: 126:1FY2007: Maintain FPLS Benefit-to-Cost Ratio greater than 75:1FY2007: 125:1
22008Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyFPLS Benefit-to-Cost Ratio (Annual FPLS-attributable Child Support collections to IT dollars spent).FY2006 FPLS Benefit-to-Cost Ratio: 126:1FY2008: Maintain FPLS Benefit-to-Cost Ratio greater than 75:1FY2008: 177:1
32009Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyFPLS Benefit-to-Cost Ratio (Annual FPLS-attributable Child Support collections to IT dollars spent).FY2006 FPLS Benefit-to-Cost Ratio: 126:1FY2009: Maintain FPLS Benefit-to-Cost Ratio greater than 75:1FY2009: TBD
42010Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyFPLS Benefit-to-Cost Ratio (Annual FPLS-attributable Child Support collections to IT dollars spent).FY2006 FPLS Benefit-to-Cost Ratio: 126:1FY2010: Maintain FPLS Benefit-to-Cost Ratio greater than 75:1FY2010: TBD
52011Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyFPLS Benefit-to-Cost Ratio (Annual FPLS-attributable Child Support collections to IT dollars spent).FY2006 FPLS Benefit-to-Cost Ratio: 126:1FY2011: Maintain FPLS Benefit-to-Cost Ratio greater than 75:1FY2011: TBD
62012Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyFPLS Benefit-to-Cost Ratio (Annual FPLS-attributable Child Support collections to IT dollars spent).FY2006 FPLS Benefit-to-Cost Ratio: 126:1FY2012: Maintain FPLS Benefit-to-Cost Ratio greater than 75:1FY2012: TBD
72013Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyFPLS Benefit-to-Cost Ratio (Annual FPLS-attributable Child Support collections to IT dollars spent).FY2006 FPLS Benefit-to-Cost Ratio: 126:1FY2013: Maintain FPLS Benefit-to-Cost Ratio greater than 75:1FY2013: TBD
82014Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyFPLS Benefit-to-Cost Ratio (Annual FPLS-attributable Child Support collections to IT dollars spent).FY2006 FPLS Benefit-to-Cost Ratio: 126:1FY2014: Maintain FPLS Benefit-to-Cost Ratio greater than 75:1FY2014: TBD
92007S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsSocial ServicesTotal FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, SSA Garnishments and NDNH-Attributable Collections).FY2006 FPLS attributable collections: $2.180 Billion0.5% Annual Increase in FPLS-Attributable Collections FY2007: $2.191 Billion (includes increased collections from garnishments of SSA benefits that have been recorded since July 2007)FY2007: $2.465 Billion
102008S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsSocial ServicesTotal FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, SSA Garnishments and NDNH-Attributable Collections).FY2006 FPLS attributable collections: $2.180 Billion0.5% Annual Increase in FPLS-Attributable Collections FY2008: $2.853 BillionFY2008: $3.994 Billion
112009S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsSocial ServicesTotal FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, SSA Garnishments and NDNH-Attributable Collections).FY2006 FPLS attributable collections: $2.180 Billion0.5% Annual Increase in FPLS-Attributable Collections FY2009: $2.867 BillionFY2009: TBD
122010S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsSocial ServicesTotal FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, SSA Garnishments and NDNH-Attributable Collections).FY2006 FPLS attributable collections: $2.180 Billion0.5% Annual Increase in FPLS-Attributable Collections FY2010: $2.881 BillionFY2010: TBD
132011S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsSocial ServicesTotal FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, SSA Garnishments and NDNH-Attributable Collections).FY2006 FPLS attributable collections: $2.180 Billion0.5% Annual Increase in FPLS-Attributable Collections FY2011: $2.896 BillionFY2011: TBD
142012S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsSocial ServicesTotal FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, SSA Garnishments and NDNH-Attributable Collections).FY2006 FPLS attributable collections: $2.180 Billion0.5% Annual Increase in FPLS-Attributable Collections FY2012: $2.910 BillionFY2012: TBD
152013S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsSocial ServicesTotal FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, SSA Garnishments and NDNH-Attributable Collections).FY2006 FPLS attributable collections: $2.180 Billion0.5% Annual Increase in FPLS-Attributable Collections FY2013: $2.925 BillionFY2013: TBD
162014S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsSocial ServicesTotal FPLS Attributable Child Support Collections (from Federal Offset, Passport Denial, MSFIDM, SSA Garnishments and NDNH-Attributable Collections).FY2006 FPLS attributable collections: $2.180 Billion0.5% Annual Increase in FPLS-Attributable Collections FY2014: $2.939 BillionFY2014: TBD
172007Effective Management of Human Capital/Information Technology/ResourcesTechnologyData Reliability and QualityPercent increase in number of NDNH locate records with valid SSN information that are available for matching.FY2006: 4.6% increase from previous year in NDNH locate data available for matchingFY2007: 1% increase from previous year.FY2007: 6.4% increase from previous year.
182008Effective Management of Human Capital/Information Technology/ResourcesTechnologyData Reliability and QualityPercent increase in number of NDNH locate records with valid SSN information that are available for matching.FY2006: 4.6% increase from previous year in NDNH locate data available for matchingFY2008: 1% increase from previous year.FY2008: 3.3% increase from previous year.
192007Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityNumber of FPLS data processing and system availability standards that are met in all four quarters of a fiscal year.FY2006: 9 of 9 FPLS data processing and system availability standards met in all 4 quarters.Continue to meet all 9 FPLS data processing and system availability standards in all 4 quarters.FY2007: 9 of 9 FPLS data processing and system availability standards met in all 4 quarters.
202008Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityNumber of FPLS data processing and system availability standards that are met in all four quarters of a fiscal year.FY2006: 9 of 9 FPLS data processing and system availability standards met in all 4 quarters.Continue to meet all 9 FPLS data processing and system availability standards in all 4 quarters.FY2008: 9 of 9 FPLS data processing and system availability standards met in all 4 quarters.
212009Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityNumber of FPLS data processing and system availability standards that are met in all four quarters of a fiscal year.FY2006: 9 of 9 FPLS data processing and system availability standards met in all 4 quarters.Continue to meet all 9 FPLS data processing and system availability standards in all 4 quarters.FY2009: TBD
222010Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityNumber of FPLS data processing and system availability standards that are met in all four quarters of a fiscal year.FY2006: 9 of 9 FPLS data processing and system availability standards met in all 4 quarters.Continue to meet all 9 FPLS data processing and system availability standards in all 4 quarters.FY2010: TBD
232011Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityNumber of FPLS data processing and system availability standards that are met in all four quarters of a fiscal year.FY2006: 9 of 9 FPLS data processing and system availability standards met in all 4 quarters.Continue to meet all 9 FPLS data processing and system availability standards in all 4 quarters.FY2011: TBD
242012Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityNumber of FPLS data processing and system availability standards that are met in all four quarters of a fiscal year.FY2006: 9 of 9 FPLS data processing and system availability standards met in all 4 quarters.Continue to meet all 9 FPLS data processing and system availability standards in all 4 quarters.FY2012: TBD
252013Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityNumber of FPLS data processing and system availability standards that are met in all four quarters of a fiscal year.FY2006: 9 of 9 FPLS data processing and system availability standards met in all 4 quarters.Continue to meet all 9 FPLS data processing and system availability standards in all 4 quarters.FY2013: TBD
262014Effective Management of Human Capital/Information Technology/ResourcesTechnologyAvailabilityNumber of FPLS data processing and system availability standards that are met in all four quarters of a fiscal year.FY2006: 9 of 9 FPLS data processing and system availability standards met in all 4 quarters.Continue to meet all 9 FPLS data processing and system availability standards in all 4 quarters.FY2014: TBD
272007S.O. 3.4 - Address the needs, strengths and abilities of vulnerable populationsCustomer ResultsAccessNumber of legislatively authorized State and Federal Agencies for which data matches have been implemented to support government-wide cost savings.FY2006: Conducted data matches with 56 State and Federal Agencies.Increase number of State and Federal Agencies successfully matching with FPLS data to 57 in FY2007FY2007: 68 State and Federal Agencies matching with FPLS data.
282008S.O. 3.4 - Address the needs, strengths and abilities of vulnerable populationsCustomer ResultsAccessNumber of legislatively authorized State and Federal Agencies for which data matches have been implemented to support government-wide cost savings.FY2006: Conducted data matches with 56 State and Federal Agencies.Increase number of State and Federal Agencies successfully matching with FPLS data to 70 in FY2008FY2008: 79 State and Federal Agencies matching with FPLS data.
292007Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesSecurityNumber of States conducting Secure FTP pilot by September 2007.0 States using Secure FTP in FY2006.Conduct 2 State pilots of Secure FTP in FY2007FY2007: 1 State and 1 employer piloting Secure FTP.
302008Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyNumber of States migrated to NCC's Connect:Direct network for interstate communication.FY2007 - 0 States using C:DIncrease number of States Using C:D network to 15 by Sept. 2008FY2008: 0 States using C:D; migration postponed.
312009Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyNumber of States migrated to NCC's Connect:Direct network for interstate communication.FY2007 - 0 States using C:DIncrease number of States Using C:D network to 30 by Sept. 2009FY2009: TBD
322010Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyNumber of States migrated to NCC's Connect:Direct network for interstate communication.FY2007 - 0 States using C:DIncrease number of States Using C:D network to 45 by Sept. 2010FY2010: TBD
332011Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyNumber of States migrated to NCC's Connect:Direct network for interstate communication.FY2007 - 0 States using C:DIncrease number of States Using C:D network to 54 by Sept. 2011FY2011: TBD
342008S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanTechnologyExternal Data SharingAnnual percent increase in locate and asset information returned to States.FY2007: 19.0 million total FPLS locate and asset records sent to States.FY2008: 0.5% increase in locate and asset information sent to States.FY2008: 16.2% increase from previous year.
352009S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanTechnologyExternal Data SharingAnnual percent increase in locate and asset information returned to States.FY2007: 19.0 million total FPLS locate and asset records sent to States.FY2009: 0.5% increase in locate and asset information sent to States.FY2009: TBD
362010S.O. 1.1 - Broaden health insurance and long-term care coverageTechnologyExternal Data SharingAnnual percent increase in locate and asset information returned to States.FY2007: 19.0 million total FPLS locate and asset records sent to States.FY2010: 0.5% increase in locate and asset information sent to States.FY2010: TBD
372011S.O. 1.1 - Broaden health insurance and long-term care coverageTechnologyExternal Data SharingAnnual percent increase in locate and asset information returned to States.FY2007: 19.0 million total FPLS locate and asset records sent to States.FY2011: 0.5% increase in locate and asset information sent to States.FY2011: TBD
382012S.O. 1.1 - Broaden health insurance and long-term care coverageTechnologyExternal Data SharingAnnual percent increase in locate and asset information returned to States.FY2007: 19.0 million total FPLS locate and asset records sent to States.FY2012: 0.5% increase in locate and asset information sent to States.FY2012: TBD
392013S.O. 1.1 - Broaden health insurance and long-term care coverageTechnologyExternal Data SharingAnnual percent increase in locate and asset information returned to States.FY2007: 19.0 million total FPLS locate and asset records sent to States.FY2013: 0.5% increase in locate and asset information sent to States.FY2013: TBD
402014S.O. 1.1 - Broaden health insurance and long-term care coverageTechnologyExternal Data SharingAnnual percent increase in locate and asset information returned to States.FY2007: 19.0 million total FPLS locate and asset records sent to States.FY2014: 0.5% increase in locate and asset information sent to States.FY2014: TBD
412008S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsService EfficiencyAnnual percent increase in number of IWOs sent electronically.FY2007: 19,732 e-IWOs sent to 1 Federal Employer.FY2008: 10% increase in number of e-IWOs sent from States to Employers.FY2008: 28.1% increase from previous year.
422009S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsService EfficiencyAnnual percent increase in number of IWOs sent electronically.FY2007: 19,732 e-IWOs sent to 1 Federal Employer.FY2009: 10% increase in number of e-IWOs sent from States to Employers.FY2009: TBD
432010S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsService EfficiencyAnnual percent increase in number of IWOs sent electronically.FY2007: 19,732 e-IWOs sent to 1 Federal Employer.FY2010: 5% increase in number of e-IWOs sent from States to Employers.FY2010: TBD
442011S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsService EfficiencyAnnual percent increase in number of IWOs sent electronically.FY2007: 19,732 e-IWOs sent to 1 Federal Employer.FY2011: 5% increase in number of e-IWOs sent from States to Employers.FY2011: TBD
452012S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsService EfficiencyAnnual percent increase in number of IWOs sent electronically.FY2007: 19,732 e-IWOs sent to 1 Federal Employer.FY2012: 2% increase in number of e-IWOs sent from States to Employers.FY2012: TBD
462013S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsService EfficiencyAnnual percent increase in number of IWOs sent electronically.FY2007: 19,732 e-IWOs sent to 1 Federal Employer.FY2013: 2% increase in number of e-IWOs sent from States to Employers.FY2013: TBD
472014S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsService EfficiencyAnnual percent increase in number of IWOs sent electronically.FY2007: 19,732 e-IWOs sent to 1 Federal Employer.FY2014: 2% increase in number of e-IWOs sent from States to Employers.FY2014: TBD
482008Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyNumber of States and Employer with access to e-IWO portal for data exchange.FY2007: 12 States and 19 National Employers using e-IWO.FY2008: Increase number of e-IWO users to 17 States and 24 National Employers.FY2008: 13 States and 19 Employers
492009Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesEfficiencyNumber of States and Employer with access to e-IWO portal for data exchange.FY2007: 12 States and 19 National Employers using e-IWO.FY2009: Increase number of e-IWO users to 20 States and 29 National Employers.FY2009: TBD
502008S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsAccessPercent increase in number of data exchange agreements between States to increase interstate communication.FY2007: 13,934 data exchange agreements between States.FY2008: 10% increase in number of interstate data exchange agreements.FY2008: 10.6% increase from previous year.
512009S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsAccessPercent increase in number of data exchange agreements between States to increase interstate communication.FY2007: 13,934 data exchange agreements between States.FY2009: 5% increase in number of interstate data exchange agreements.FY2009: TBD
522010S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsAccessPercent increase in number of data exchange agreements between States to increase interstate communication.FY2007: 13,934 data exchange agreements between States.FY2010: 2% increase in number of interstate data exchange agreements.FY2010: TBD
532008S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsAccessNumber of States exchanging Child Support data through QUICK.FY2007: 6 States exchanging Child Support data through QUICK.FY2008: 12 States exchanging Child Support data through QUICK.FY2008: 11 States
542009S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsAccessNumber of States exchanging Child Support data through QUICK.FY2007: 6 States exchanging Child Support data through QUICK.FY2009: 22 States exchanging Child Support data through QUICK.FY2009: TBD

Enterprise Architecture


In order to successfully address this area of the business case and capital asset plan you must ensure the investment is included in the agency's EA and Capital Planning and Investment Control (CPIC) process, and is mapped to and supports the FEA. You must also ensure the business case demonstrates the relationship between the investment and the business, performance, data, services, application, and technology layers of the agency's EA.
1. Is this investment included in your agency's target enterprise architecture?
yes
2. Is this investment included in the agency's EA Transition Strategy?
yes
2.a. If yes, provide the investment name as identified in the Transition Strategy provided in the agency's most recent annual EA Assessment.
ACF Expanded Federal Parent Locator Service
3. Is this investment identified in a completed (contains a target architecture) and approved segment architecture?
no
4. Identify the service components funded by this major IT investment (e.g., knowledge management, content management, customer relationship management, etc.). Provide this information in the format of the following table. For detailed guidance regarding components, please refer to http://www.whitehouse.gov/omb/egov/.

Component: Use existing SRM Components or identify as NEW. A NEW component is one not already identified as a service component in the FEA SRM.

Reused Name and UPI: A reused component is one being funded by another investment, but being used by this investment. Rather than answer yes or no, identify the reused service component funded by the other investment and identify the other investment using the Unique Project Identifier (UPI) code from the OMB Ex 300 or Ex 53 submission.

Internal or External Reuse?: Internal reuse is within an agency. For example, one agency within a department is reusing a service component provided by another agency within the same department. External reuse is one agency within a department reusing a service component provided by another agency in another department. A good example of this is an E-Gov initiative service being reused by multiple organizations across the federal government.

Funding Percentage: Please provide the percentage of the BY requested funding amount used for each service component listed in the table. If external, provide the funding level transferred to another agency to pay for the service.
RowAgency Component NameAgency Component DescriptionService TypeComponentReused Component NameReused UPIInternal or External Reuse?Funding %
1Electronic Income Withholding OrderThe Electronic Income Withholding Order provides a facility and processes for brokering electronic income withholding orders between State Child Support Enforcement agencies and employer organizations.Data ManagementData Exchange  No Reuse1
2Management Information Central Repository SystemThe Management Information Central Repository System consists of a central relational database and set of reporting interfaces designed to provide access to FPLS and OCSE system and program performance management information.ReportingStandardized / Canned  No Reuse1
3Electronic Data Exchange - QUICKEnabling electronic data exchangeData ManagementData Exchange  No Reuse1
4Interstate Case ReconciliationThe ICR system facilitates the reconciliation of interstate cases and their date elements by state CSE agencies.Records ManagementRecord Linking / Association  No Reuse0
5Federal Offset SystemThe FOS system provides the States/territories with an interface to MSFIDM and to the Treasury's Financial Management System (FMS), the Program Support Center (PSC) and the Department of State (DoS). The system maintains and routes information regarding delinquent child support obligor's to these agencies on behalf of the States/territories. The FMS interfaces effectuate an offset of the tax return or administrative payments being made to an obligor and routes the results of the offsetRouting and SchedulingInbound Correspondence Management  No Reuse6
6Insurance MatchThe Insurance Match system provides the Office of Child Support Enforcement the ability to offer insurers a matching interface and lookup facility in order to identify payments that could be offset for child support obligations.SearchQuery  No Reuse1
7Child Support Enforcement NetworkCSENet receives, edits and routes valid transactions between States. The application acts as a hub to support the exchange between States of detailed information that is needed for interstate cases processing. It tracks the status of State agreements to exchange data and routes data according to the agreements. CSENet 2000 transactions are routed via the OCSENetData ManagementData Exchange  No Reuse7
8Interstate Referral GuideThe IRG provides child support case processing information from the 54 states and territories to increase the efficiency of interstate case processingKnowledge ManagementInformation Sharing  No Reuse3
9Multistate Financial Institution Data MatchMSFIDM utilizes the FOP System Case Master File to identify delinquent obligors that are eligible for account matching with financial institutions that operate in multiple states. (i.e., MSFIs). A quarterly inquiry file is sent to the MSFIs for the eligible obligors. The MSFI application receives and edits the MSFI response data. Accepted data is sent to the States/territories via the FCR. Processing statistics are downloaded to the Multi-State Financial Institution Media Tracking SystSearchQuery  No Reuse1
10Federal Case RegistryThe FCR serves as a national repository of pointer information for the child support cases from all 50 States and four territories. It accepts child support case updates (includes new case/participants, changes and deletes) and Locate Requests from the States via CONNECT:Direct for daily batch processing. The FCR interfaces daily with the NDNH to proactively match FCR participants and respond to Locate Requests. It accepts MSFIDM matches from the MSFIDM process and routes the responsesSearchQuery  No Reuse29
11QUICKQUICK is enables states to electronically exchange financial and basic interstate CSE case information via an OCSE website and/or web service. Other types of data, including case action and support order information, are being considered for future phases of the QUICK projectData ManagementData Exchange  No Reuse2
12National Directory of New HiresThe NDNH is a national repository of employment information. It accepts W-4 and Quarterly Wage (QW) information from States, territories and Federal agencies. From States and territories it also receives Unemployment Insurance (UI) benefit information. The application interfaces with the FCR and FPLS legacy system. It also supports access and matching of NDNH data with authorized Federal and State agencies.Records ManagementRecord Linking / Association  No Reuse43
13Multistate Employer RegistryMSER collects registration information that is received from multi-state employers. Employers may enter the information using the application's web interface or mail/fax the information to the Multi-State Employer Registration Help Desk. The Help Desk enters the data and audits web submissions via an MS Access GUI interface.Knowledge ManagementInformation Sharing  No Reuse1
5. To demonstrate how this major IT investment aligns with the FEA Technical Reference Model (TRM), please list the Service Areas, Categories, Standards, and Service Specifications supporting this IT investment.

FEA SRM Component: Service Components identified in the previous question should be entered in this column. Please enter multiple rows for FEA SRM Components supported by multiple TRM Service Specifications.

Service Specification: In the Service Specification field, Agencies should provide information on the specified technical standard or vendor product mapped to the FEA TRM Service Standard, including model or version numbers, as appropriate.
RowSRM Component>Service AreaService CategoryService StandardService Specification (i.e., vendor and product name)
1Data ExchangeComponent FrameworkBusiness LogicPlatform Independent TechnologiesJava by: Sun Microsystems, Inc.
2Data ExchangeService Access and DeliveryService TransportSupporting Network ServicesBorder Gateway Protocol by: Cisco Systems, Inc.
3Data ExchangeComponent FrameworkSecuritySupporting Security ServicesSSH File Transfer Protocol by: The Internet Engineering Task Force
4Data ExchangeComponent FrameworkUser Presentation / InterfaceStatic DisplayHyper Text Markup Language by: International Organization for Standardization
5Data ExchangeService Interface and IntegrationInteroperabilityData Types / ValidationXML Schema by: World Wide Web Consortium
6Data ExchangeService Access and DeliveryService RequirementsLegislative / Compliance36 CFR Part 1194 by: United States Access Board
7Data ExchangeService Platform and InfrastructureSoftware EngineeringIntegrated Development EnvironmentEclipse by: Eclipse Foundation
8Standardized / CannedService Access and DeliveryService TransportSupporting Network ServicesLightweight Directory Access Protocol by: The Internet Engineering Task Force
9Standardized / CannedService Platform and InfrastructureDatabase / StorageDatabaseOracle Database 10g Release 2 Enterprise Edition by: Oracle Corporation
10Standardized / CannedComponent FrameworkBusiness LogicPlatform Dependent TechnologiesPL/SQL by: Oracle Corporation
11Data ExchangeService Access and DeliveryService TransportService TransportHypertext Transfer Protocol with SSL by: The Internet Engineering Task Force
12Data ExchangeService Access and DeliveryService TransportSupporting Network ServicesLightweight Directory Access Protocol by: The Internet Engineering Task Force
13Data ExchangeComponent FrameworkData InterchangeData ExchangeSOAP by: World Wide Web Consortium
14Data ExchangeComponent FrameworkSecuritySupporting Security ServicesWeb Services Security (WS-Security) by: Organization for the Advancement of Structured Information Standards
15Data ExchangeService Interface and IntegrationInteroperabilityData Format / ClassificationNamespaces in XML 1.1 (Second Edition) by: World Wide Web Consortium
16Data ExchangeService Interface and IntegrationInterfaceService Description / InterfaceWeb Services Description Language (WSDL) by: World Wide Web Consortium
17Record Linking / AssociationService Platform and InfrastructureDatabase / StorageDatabaseVirtual Storage Access Method version 1.6 by: International Business Machines Corp.
18Record Linking / AssociationService Access and DeliveryDelivery ChannelsInternetConnect:Direct by: Sterling Commerce
19Record Linking / AssociationService Platform and InfrastructureSupport PlatformsDependent Platformz/OS by: International Business Machines Corp.
20Record Linking / AssociationComponent FrameworkBusiness LogicPlatform Independent TechnologiesCOBOL Version 3 by: International Business Machines Corp.
21Record Linking / AssociationService Platform and InfrastructureHardware / InfrastructureServers / ComputersIBM zSeries by: International Business Machines Corp.
22Inbound Correspondence ManagementService Platform and InfrastructureDatabase / StorageDatabaseVirtual Storage Access Method version 1.6 by: International Business Machines Corp.
23Inbound Correspondence ManagementComponent FrameworkBusiness LogicPlatform Independent TechnologiesCOBOL Version 3 by: International Business Machines Corp.
24Inbound Correspondence ManagementService Access and DeliveryDelivery ChannelsInternetConnect:Direct by: Sterling Commerce
25Inbound Correspondence ManagementService Platform and InfrastructureSupport PlatformsDependent Platformz/OS by: International Business Machines Corp.
26Inbound Correspondence ManagementService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementCA Software Change Manager for Mainframe by: CA, Inc.
27Inbound Correspondence ManagementService Platform and InfrastructureHardware / InfrastructureServers / ComputersIBM zSeries by: International Business Machines Corp.
28Inbound Correspondence ManagementService Platform and InfrastructureHardware / InfrastructureWide Area Network (WAN)Integrated Services Digital Network (ISDN) - Core Aspects of Frame Protocol for Use with Frame Relay Bearer Service by: ANSI
29QueryService Platform and InfrastructureHardware / InfrastructureWide Area Network (WAN)Integrated Services Digital Network (ISDN) - Core Aspects of Frame Protocol for Use with Frame Relay Bearer Service by: ANSI
30QueryService Platform and InfrastructureDatabase / StorageStorageHierarchical File System by: International Business Machines Corp.
31Data ExchangeService Platform and InfrastructureHardware / InfrastructureWide Area Network (WAN)An Architecture for Describing Simple Network Management Protocol (SNMP) Management Frameworks by: The Internet Engineering Task Force
32Data ExchangeService Platform and InfrastructureSupport PlatformsDependent PlatformUnix System Services by: International Business Machines Corp.
33Data ExchangeService Access and DeliveryService TransportService TransportFile Transfer Protocol (FTP) by: The Internet Engineering Task Force
34Data ExchangeService Platform and InfrastructureDatabase / StorageStorageHierarchical File System by: International Business Machines Corp.
35Data ExchangeService Access and DeliveryService TransportService TransportTCP/IP by: The Internet Engineering Task Force
36Data ExchangeService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementCA Software Change Manager for Mainframe by: CA, Inc.
37Data ExchangeService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementApache Ant by: Apache Software Foundation
38Data ExchangeComponent FrameworkData ManagementDatabase ConnectivityJava Database Connectivity by: Sun Microsystems, Inc.
39Data ExchangeService Platform and InfrastructureHardware / InfrastructureServers / ComputersIBM zSeries by: International Business Machines Corp.
40Data ExchangeService Platform and InfrastructureHardware / InfrastructureWide Area Network (WAN)Integrated Services Digital Network (ISDN) - Core Aspects of Frame Protocol for Use with Frame Relay Bearer Service by: ANSI
41Information SharingComponent FrameworkBusiness LogicPlatform Independent TechnologiesJavaScript by: Sun Microsystems, Inc.
42Information SharingComponent FrameworkUser Presentation / InterfaceContent RenderingXHTML 1.0 The Extensible HyperText Markup Language by: World Wide Web Consortium
43QueryComponent FrameworkSecuritySupporting Security ServicesResource Access Control Facility by: International Business Machines Corp.
44QueryService Access and DeliveryDelivery ChannelsInternetConnect:Direct by: Sterling Commerce
45QueryComponent FrameworkBusiness LogicPlatform Independent TechnologiesCOBOL Version 3 by: International Business Machines Corp.
46QueryService Platform and InfrastructureDatabase / StorageDatabaseVirtual Storage Access Method version 1.6 by: International Business Machines Corp.
47QueryService Access and DeliveryService TransportService TransportInternet Protocol v4 by: The Internet Engineering Task Force
48QueryService Access and DeliveryService TransportService TransportTCP/IP by: The Internet Engineering Task Force
49QueryService Platform and InfrastructureDatabase / StorageDatabaseIBM DB2 Enterprise Server Edition 8 by: International Business Machines Corp.
50Data ExchangeService Platform and InfrastructureHardware / InfrastructureServers / ComputersSUSE Linux Enterprise Server 9 by: Novell, Inc.
51Data ExchangeComponent FrameworkUser Presentation / InterfaceDynamic Server-Side DisplayJava Server Pages by: Sun Microsystems, Inc.
52Data ExchangeService Platform and InfrastructureSoftware EngineeringIntegrated Development EnvironmentXMLSpy by: Altova
53Data ExchangeService Platform and InfrastructureDelivery ServersWeb ServersApache HTTP Server by: Apache Software Foundation
54Data ExchangeService Platform and InfrastructureDelivery ServersApplication ServersApache Tomcat by: Apache Software Foundation
55Record Linking / AssociationService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementCA Software Change Manager for Mainframe by: CA, Inc.
56Information SharingService Platform and InfrastructureDelivery ServersWeb ServersApache HTTP Server by: Apache Software Foundation
57Information SharingService Platform and InfrastructureDatabase / StorageDatabaseMySQL by: MySQL AB
58Information SharingService Access and DeliveryAccess ChannelsWeb BrowserWindows Internet Explorer 6.0 by: Microsoft Corporation
59Information SharingService Platform and InfrastructureDelivery ServersApplication ServersApache Tomcat by: Apache Software Foundation
6. Will the application leverage existing components and/or applications across the Government (i.e., FirstGov, Pay.Gov, etc)?
yes
6.a. If yes, please describe.
The FPLS facilitates horizontal (cross-Federal) and vertical (Federal, State and local government) integration of IT resources and establishes a line of sight contribution for the IT resources to support the mission and program performance. The FPLS leverages existing Federal agency components (SSA's National Computer Center, Financial Management Service Debt Collection, National Institutes of Health Program Support Center) to support its deliveries of service. Since 1996, OCSE has maintained a strong working relationship with SSA founded in the two agencies' common legislative and business needs; as a result, the two agencies have successfully shared data and processes across agencies. Specifically, OCSE uses the SSA National Computer Center to house the FPLS, using SSA information and applications to improve the quality of its data. In turn, based on legislative authority, SSA uses the National Director of New Hires (NDNH) data for multiple purposes resulting in significant savings and cost avoidance to SSA programs. The FPLS leverages existing Federal agency components to support its deliveries of service. In addition to data center support, FPLS leverages: the SSANet for batch file exchanges; the SSA Government Services Online operation for batch file exchanges via Internet; the SSA SVES for benefit information and the SSA SSN verification routines. The FPLS also leverages the FMS TOPS Program for offset of Federal payments for outstanding debts, and PSC capabilities for the transfer of funds from FMS to States. On an annual basis, OCSE, as a part of its operations and maintenance of existing business applications, assesses the viability and usefulness of the application components. Decisions to enhance and modernize the applications are based on the impact assessment of changing requirements and related evaluations of solutions that leverage resources across government organizations and are consistent with the FEA.

PART TWO


RISK


You should perform a risk assessment during the early planning and initial concept phase of the investment's life-cycle, develop a risk-adjusted life-cycle cost estimate and a plan to eliminate, mitigate or manage risk, and be actively managing risk throughout the investment's life-cycle.

Answer the following questions to describe how you are managing investment risks.
1. Does the investment have a Risk Management Plan?
yes
1.a. If yes, what is the date of the plan?
2008-03-24
1.b. Has the Risk Management Plan been significantly changed since last year's submission to OMB?
no
1.c. If yes, describe any significant changes:
Since project start-up, the FPLS Risk Management Plan has been, and will be, reviewed by FPLS project managers on an annual basis; both processes and responsible parties have been, and will be, updated as appropriate.
2.b. If no, what is the strategy for managing the risks?
Not applicable.
3. Briefly describe how investment risks are reflected in the life cycle cost estimate and investment schedule:
In order to address and quantify the various risks of the alternatives under consideration, sensitivity analyses were conducted to determine the effects on total costs and benefits based on changes in individual component cost variables. The results were used to risk-adjust cost and schedule estimates for the projected lifecycle of the FPLS investment under the selected alternative. These analyses were also considered when determining the final risk-adjusted return for each alternative. Cost and benefit estimates were derived using current contract prices for similar work, and current benefit statistics reported by OCSE. In addition, each alternative was measured for mission, schedule, security, risk, and enterprise compliance. Contracts are structured into modules or segments, each with unique deliverables and incentives and with progress reported using an earned value approach. Each individual project has its project plan, cost, and schedule approved by OCSE's Strategic Planning and Oversight Board. These costs and schedules are risk-adjusted using the risks identified during the economic sensitivity analysis, and any new risk that may affect cost and schedule are discussed and incorporated before approval to proceed is granted. Using this approach to contracting, the Government assumes minimal risk for achievement of cost, schedule and performance goals.

COST & SCHEDULE


1. Does the earned value management system meet the criteria in ANSI/EIA Standard 748?
yes
2. Is the CV% or SV% greater than ± 10%?
no
3. Has the investment re-baselined during the past fiscal year?
yes
3.a. If yes, when was it approved by the agency head?
2009-03-26