Exhibit 300 (BY2009) for Office of the Secretary, Assistant Secretary of Administration and Management, Payment Management System (PMS)
PART ONE
OVERVIEW
- 1. Date of Submission:
- 2008-02-04
- 2. Agency:
- 009
- 3. Bureau:
- 91
- 4. Name of this Capital Asset:
- OS ASAM Payment Management System (PMS)
- 5. Unique Project Identifier:
- 009-91-01-01-01-1021-00
- 6. What kind of investment will this be in FY2009?
- Operations and Maintenance
- 7. What was the first budget year this investment was submitted to OMB?
- FY2001 or earlier
- 8. Provide a brief summary and justification for this investment, including a brief description of how this closes in part or in whole an identified agency performance gap.
- One of the key strategic goals of the Department of Health and Human Services is to disburse grant money to promote and improve the health and welfare of the American people. The Payment Management System (PMS) is the key system HHS uses for disbursing grant funds. PMS provides web based access to grantees to request grant fund disbursements and transmits those funds electronically to grantees. It also provides real time account information to grantee and Federal grant awarding agencies. Timely delivery of Federal grant monies allows grantees to operate their Federal programs which directly affect the health and welfare of the American people. The PMS also provides disbursement data to assist Federal awarding agencies track and account for grant funds thus reducing or eliminating improper payments. Grantees and Federal agencies can access their PMS accounts for financial information in real-time. The Program Support Center (PSC), Financial Management Service (FMS), Division of Payment Management (DPM) operates the Payment Management System (PMS) for the Department of Health and Human Services as well as for 14 cabinet and non-cabinet departments and 62 bureaus and sub agencies including all operating divisions within HHS, and 41 other Federal agencies, bureaus and grant awarding offices such as the Departments of Agriculture, Interior, Labor, Treasury, Homeland Security, National Aeronautics and Space Administration (NASA), Corporation for National Service, and the Executive Office of the President. In FY 2007, DPM paid over $304.3 billion to recipients of grants awarded by those agencies. Each day, 2,000 grantees access the PMS requesting $1 billion of their grant funds.
- 9. Did the Agency's Executive/Investment Committee approve this request?
- yes
- 9.a. If "yes," what was the date of this approval?
- 2006-06-23
- 10. Did the Project Manager review this Exhibit?
- yes
- 11.a. What is the current FAC-P/PM certification level of the project/program manager?
- TBD
- 12. Has the agency developed and/or promoted cost effective, energy-efficient and environmentally sustainable techniques or practices for this project.
- yes
- 12.a. Will this investment include electronic assets (including computers)?
- yes
- 12.b. Is this investment for new construction or major retrofit of a Federal building or facility? (answer applicable to non-IT assets only)
- no
- 13. Does this investment directly support one of the PMA initiatives?
- yes
- If yes, select the initiatives that apply:
Initiative Name Budget Performance Integration Eliminating Improper Payments Expanded E-Government Financial Performance
- 13.a. Briefly and specifically describe for each selected how this asset directly supports the identified initiative(s)? (e.g. If E-Gov is selected, is it an approved shared service provider or the managing partner?)
- PMS allows Federal grantees to request grant funds over the Internet thus supporting Expanded E-Government. PMS receives and services approximately 2000 Internet requests every day for grant funds to be disbursed. Checks and edits built into PMS help eliminate improper payments. In FY07 there were no erroneous payments.
- 14. Does this investment support a program assessed using the Program Assessment Rating Tool (PART)?
- no
- 15. Is this investment for information technology?
- yes
- 16. What is the level of the IT Project (per CIO Council's PM Guidance)?
- Level 3
- 17. What project management qualifications does the Project Manager have? (per CIO Council's PM Guidance)
- (1) Project manager has been validated as qualified for this investment
- 18. Is this investment identified as high risk on the Q4 - FY 2007 agency high risk report (per OMB memorandum M-05-23)?
- no
- 19. Is this a financial management system?
- yes
- 19.a. If yes, does this investment address a FFMIA compliance area?
- yes
- 19.a.1. If yes, which compliance area:
- Financial Management
- 19.b. If yes, please identify the system name(s) and system acronym(s) as reported in the most recent financial systems inventory update required by Circular A11 section 52.
- Payment Management System (PMS)
- 20. What is the percentage breakout for the total FY2009 funding request for the following? (This should total 100%)
Area Percentage Hardware 1 Software 0 Services 77 Other 22
- 21. If this project produces information dissemination products for the public, are these products published to the Internet in conformance with OMB Memorandum 05-04 and included in your agency inventory, schedules and priorities?
- n/a
- 22. Contact information of individual responsible for privacy related questions.
Name Suzi Connor Phone Number 202-260-5528 Title OS Senior Privacy Official Email Suzi.Connor@hhs.gov
- 23. Are the records produced by this investment appropriately scheduled with the National Archives and Records Administration's approval?
- yes
- 24. Does this investment directly support one of the GAO High Risk Areas?
- no
SUMMARY OF SPEND
- 1. Provide the total estimated life-cycle cost for this investment by completing the following table. All amounts represent budget authority in millions, and are rounded to three decimal places. Federal personnel costs should be included only in the row designated Government FTE Cost, and should be excluded from the amounts shown for Planning, Full Acquisition, and Operation/Maintenance. The total estimated annual cost of the investment is the sum of costs for Planning, Full Acquisition, and Operation/Maintenance. For Federal buildings and facilities, life-cycle costs should include long term energy, environmental, decommissioning, and/or restoration costs. The costs associated with the entire life-cycle of the investment should be included in this report.
All amounts represent Budget Authority
Note: For the cross-agency investments, this table should include all funding (both managing partner and partner agencies).
Government FTE Costs should not be included as part of the TOTAL represented. Cost Type Py-1 & Earlier
-2006PY
2007CY
2008BY
2009Planning Budgetary Resources 0.010 0.000 0.000 0.000 Acquisition Budgetary Resources 0.000 0.000 0.000 0.000 Maintenance Budgetary Resources 4.959 5.558 5.123 5.378 Government FTE Cost 1.325 1.344 1.573 1.652 # of FTEs 30 28 28 28
- 2. Will this project require the agency to hire additional FTE's?
- no
- 3. If the summary of spending has changed from the FY2008 President's budget request, briefly explain those changes.
- Not Applicable
PERFORMANCE
- Agencies must use the following table to report performance goals and measures for the major investment and use the Federal Enterprise Architecture (FEA) Performance Reference Model (PRM). Map all Measurement Indicators to the corresponding Measurement Area and Measurement Grouping identified in the PRM. There should be at least one Measurement Indicator for each of the four different Measurement Areas (for each fiscal year). The PRM is available at www.egov.gov. The table can be extended to include performance measures for years beyond FY 2009.
Row Fiscal Year Strategic Goal Supported Measurement Area Measurement Grouping Measurement Indicator Baseline Planned Improvement to the Baseline Actual Results 1 2007 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Timeliness % Payments made on time 95% 95% 2 2007 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Cycle Time Av time to process a payment < 24 hours < 24 hours 3 2007 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Errors % of $ paid in error < 1.0% < 1.0% 4 2007 Effective Management of Human Capital/Information Technology/Resources Customer Results Availability % of time PMS available for customer access > 96% > 96% 5 2007 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Cycle Time Av time to correct erroneous payments < 72 hours < 72 hours 6 2007 Effective Management of Human Capital/Information Technology/Resources Mission and Business Results Help Desk Services Av time to close help desk ticket < 48 hours < 48 hours 7 2007 Effective Management of Human Capital/Information Technology/Resources Technology Response Time Av time for screen to appear < 5 seconds < 5 seconds 8 2008 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Timeliness % Payments made on time 95% 96% 9 2008 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Cycle Time Av time to process a payment < 24 hours < 24 hours 10 2008 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Errors % of $ paid in error < 1.0% < 0.9% 11 2008 Effective Management of Human Capital/Information Technology/Resources Customer Results Availability % of time PMS available for customer access > 96% > 97% 12 2008 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Cycle Time Av time to correct erroneous payments < 72 hours < 60 hours 13 2008 Effective Management of Human Capital/Information Technology/Resources Mission and Business Results Help Desk Services Av time to close help desk ticket < 48 hours < 45 hours 14 2008 Effective Management of Human Capital/Information Technology/Resources Technology Response Time Av time for screen to appear < 5 seconds < 5 seconds 15 2009 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Timeliness % Payments made on time 96% 97% 16 2009 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Cycle Time Av time to process a payment < 24 hours < 24 hours 17 2009 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Errors % of $ paid in error < 0.9% < 0.8% 18 2009 Effective Management of Human Capital/Information Technology/Resources Customer Results Availability % of time PMS available for customer access > 97% > 97.5% 19 2009 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Cycle Time Av time to correct erroneous payments < 60 hours < 52 hours 20 2009 Effective Management of Human Capital/Information Technology/Resources Mission and Business Results Help Desk Services Av time to close help desk ticket < 45 hours < 42 hours 21 2008 Effective Management of Human Capital/Information Technology/Resources Technology Response Time Av time for screen to appear < 5 seconds < 5 seconds 22 2010 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Timeliness % Payments made on time 97% 97.5% 23 2010 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Cycle Time Av time to process a payment < 24 hours < 24 hours 24 2010 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Errors % of $ paid in error < 0.8% < 0.7% 25 2010 Effective Management of Human Capital/Information Technology/Resources Customer Results Availability % of time PMS available for customer access > 97.5% > 98% 26 2010 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Cycle Time Av time to correct erroneous payments < 52 hours < 48 hours 27 2010 Effective Management of Human Capital/Information Technology/Resources Mission and Business Results Help Desk Services Av time to close help desk ticket < 42 hours < 40 hours 28 2010 Effective Management of Human Capital/Information Technology/Resources Technology Response Time Av time for screen to appear < 5 seconds < 5 seconds 29 2011 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Timeliness % Payments made on time 97.5% 98% 30 2011 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Cycle Time Av time to process a payment < 24 hours < 24 hours 31 2011 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Errors % of $ paid in error < 0.7% < 0.6% 32 2011 Effective Management of Human Capital/Information Technology/Resources Customer Results Availability % of time PMS available for customer access > 98% > 98.5% 33 2011 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Cycle Time Av time to correct erroneous payments < 48 hours < 45 hours 34 2011 Effective Management of Human Capital/Information Technology/Resources Mission and Business Results Help Desk Services Av time to close help desk ticket < 40 hours < 38 hours 35 2012 Effective Management of Human Capital/Information Technology/Resources Technology Response Time Av time for screen to appear < 5 sec < 5 sec 36 2012 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Timeliness % Payments made on time 97.5% 98% 37 2012 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Cycle Time % Payments made on time < 24 hours < 24 hours 38 2012 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Errors % of $ paid in error < 0.7% < 0.6% 39 2012 Effective Management of Human Capital/Information Technology/Resources Customer Results Availability % of time PMS available for customer access <98% <98.5% 40 2012 Effective Management of Human Capital/Information Technology/Resources Processes and Activities Cycle Time Av time to process a payment < 48 hours <45 hours 41 2012 Effective Management of Human Capital/Information Technology/Resources Mission and Business Results Help Desk Services Av time to close help desk ticket < 40 hours < 38 hours 42 2012 Effective Management of Human Capital/Information Technology/Resources Technology Response Time Av time for screen to appear < 5 seconds < 5 seconds
Enterprise Architecture
- 1. Is this investment included in your agency's target enterprise architecture?
- yes
- 2. Is this investment included in the agency's EA Transition Strategy?
- yes
- 2.a. If yes, provide the investment name as identified in the Transition Strategy provided in the agency's most recent annual EA Assessment.
- PSC Payment Management System (PMS)
- 3. Is this investment identified in a completed (contains a target architecture) and approved segment architecture?
- no
- 4. Identify the service components funded by this major IT investment (e.g., knowledge management, content management, customer relationship management, etc.). Provide this information in the format of the following table. For detailed guidance regarding components, please refer to http://www.whitehouse.gov/omb/egov/.
Component: Use existing SRM Components or identify as NEW. A NEW component is one not already identified as a service component in the FEA SRM.
Reused Name and UPI: A reused component is one being funded by another investment, but being used by this investment. Rather than answer yes or no, identify the reused service component funded by the other investment and identify the other investment using the Unique Project Identifier (UPI) code from the OMB Ex 300 or Ex 53 submission.
Internal or External Reuse?: Internal reuse is within an agency. For example, one agency within a department is reusing a service component provided by another agency within the same department. External reuse is one agency within a department reusing a service component provided by another agency in another department. A good example of this is an E-Gov initiative service being reused by multiple organizations across the federal government.
Funding Percentage: Please provide the percentage of the BY requested funding amount used for each service component listed in the table. If external, provide the funding level transferred to another agency to pay for the service. Row Agency Component Name Agency Component Description Service Type Component Reused Component Name Reused UPI Internal or External Reuse? Funding % 1 Payment / Settlement Defines the set of capabilities that support the process of accounts payable. Financial Management Payment / Settlement No Reuse 100
- 5. To demonstrate how this major IT investment aligns with the FEA Technical Reference Model (TRM), please list the Service Areas, Categories, Standards, and Service Specifications supporting this IT investment.
FEA SRM Component: Service Components identified in the previous question should be entered in this column. Please enter multiple rows for FEA SRM Components supported by multiple TRM Service Specifications.
Service Specification: In the Service Specification field, Agencies should provide information on the specified technical standard or vendor product mapped to the FEA TRM Service Standard, including model or version numbers, as appropriate. Row SRM Component >Service Area Service Category Service Standard Service Specification (i.e., vendor and product name) 1 Payment / Settlement Service Access and Delivery Access Channels Web Browser Browser packages such as IE, Netscape, Firefox 2 Payment / Settlement Service Access and Delivery Delivery Channels Internet Internet 3 Payment / Settlement Service Platform and Infrastructure Database / Storage Database Oracle 4 Payment / Settlement Service Platform and Infrastructure Delivery Servers Application Servers Compaq Alpha 5 Payment / Settlement Component Framework Data Management Database Connectivity Oracle
- 6. Will the application leverage existing components and/or applications across the Government (i.e., FirstGov, Pay.Gov, etc)?
- yes
- 6.a. If yes, please describe.
- This investment leverages: Financial Management Line of Business. multi-OPDIV financial management initiative
PART THREE
RISK
Answer the following questions to describe how you are managing investment risks.
- 1. Does the investment have a Risk Management Plan?
- yes
- 1.a. If yes, what is the date of the plan?
- 2005-08-24
- 1.b. Has the Risk Management Plan been significantly changed since last year's submission to OMB?
- no
COST & SCHEDULE
- 1. Was operational analysis conducted?
- no
- 1.a. If yes, provide the date the analysis was completed.
- 2007-07-31
- 1.c. If no, please explain why it was not conducted and if there are any plans to conduct operational analysis in the future.
- System operations were analyzed and improved in the last year through a number of alternative mechanisms. PMS was evaluated as part of the A-123 audit and no material deficiencies noted. Changing user needs are addressed by a user group through which users can submit requests for changes to functionality in PMS.





