| Row | Fiscal Year | Strategic Goal Supported | Measurement Area | Measurement Grouping | Measurement Indicator | Baseline | Planned Improvement to the Baseline | Actual Results |
|---|
| 1 | 2005 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Mission and Business Results | IT Infrastructure Maintenance | % of IT Infrastructure converted | Current architecture is 15% converted to n-tier architecture. | Convert 50% of architecture by the end of FY05 in accordance with eRA Architecture Migration Plan. | Exceeded: The converted code accounts for 60% or more of our established code base, which meets the eRA Architecture Migration plan metric goals for FY05. |
| 2 | 2005 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | New Customers and Market Penetration | % of HHS OPDIVs Integrated into eRA | 25% of other HHS OPDIVS using eRA. | 75% of eligible OPDIVS using eRA by end of FY2005. Consolidation of DHHS Operational Divisions into the eRA application for administration of research grants. | Met: four of the five eligible OPDIVs (AHRQ,FDA CDC and SAMHSA) are using eRA. |
| 3 | 2005 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | Customer Satisfaction | System Availability % | 95 % availability of applications, excluding scheduled downtime. | eRA system logs will show that application availability is at or above the 95% level. | Exceeded: eRA system logs show that system applications were available 99% of the scheduled up time. |
| 4 | 2005 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Processes and Activities | Cycle Time | # of applicants and grantees doing electronic transactions | 145 Federal Demonstration Partnership institutes given access to electronic reporting. | Over 125 grantees submit grant applications and progress reports electronically to reduce cycle time and mailing costs. | Met/Closed FY04- The NIH has received applications from over 240 grantees during the pioneer awards via grants.gov and 20 more through the eCGAP pilot. |
| 5 | 2005 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Technology | Improvement | # of electronic applications received | 327 electronic applications received in FY04. | 450 electronic applications received in FY05. | Exceeded: 455 electronic applications received in FY05. |
| 6 | 2006 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Mission and Business Results | IT Infrastructure Maintenance | % of IT Infrastructure converted | Current architecture is 60% converted to n-tier architecture. | Convert 75% of architecture by the end of FY06 in accordance with eRA Architecture Migration Plan. | Exceeded. All of the client server applications have been converted and the J2EE versions have been deployed, and most of the client server applications have been terminated, but some are still running in parallel with the new J2EE versions. |
| 7 | 2006 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | Customer Satisfaction | System Availability % | 95% availability of applications, excluding scheduled downtime. | eRA system logs will show that application availability is at or above the 95% level | Exceeded. eRA system logs show that system availability was above the 95% level. |
| 8 | 2006 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Processes and Activities | Efficiency | % of business transactions done electronically | 15% of business transactions done electronically. Some of the receipt of electronic applications and electronic progress reports have been implemented. Workflow has not been implemented. | 40% of business transactions done electronically. Most of the receipt of electronic applications and electronic progress reports and elimination of paper mailers have been implemented. Workflow has been partially implemented. | Met: Most of the receipt of electronic applications and electronic progress reports and elimination of paper mailers have been implemented. Workflow has been partially implemented. |
| 9 | 2006 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | New Customers and Market Penetration | % of HHS OPDIVs Integrated into eRA | 75% of other HHS OPDIVS using eRA. | 100% of eligible, willing OPDIVS using eRA by end of FY2006. | Met. 100% of eligible, and willing, OPDIVS using eRA by end of FY2006 (AHRQ, CDC, FDA & SAMHSA). |
| 10 | 2006 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Technology | Data Storage | % business plan completed | 0% Business Plan Completed. The paper based file is the official record in most Institutes. The electronic folder displays documents used most frequently in grant processing, but they are less than 50% of the document types used for official file. | 100% of a business plan to enhance the electronic grant folder is done. It will elaborate the critical system requirements and address how the system will be expanded to accommodate remaining document types currently held in Institute paper files. | Met: Business Plan Completed |
| 11 | 2007 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Mission and Business Results | IT Infrastructure Maintenance | % new architecture plan completed | 0% new architecture plan completed. Current architecture is inadequate to respond to rapidly changing requirements and new users. A new architecture is needed. | 100% of new Architecture plan to develop new eRA Enterprise Business and Data Architectures to meet Grants Line of Business objectives is done. | Deferred: Grants Management Line of Business approval is still pending. Enterprise Business & Data Architecture planning has been deferred pending Line-of-Business approval by OMB. |
| 12 | 2007 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | Customer Satisfaction | System Availability % | 95% availability of applications, excluding scheduled downtime. | eRA system logs will show that application availability is at or above the 96% level. | Exceeded: 99% availability of applications (year-to-date). |
| 13 | 2007 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Processes and Activities | Efficiency | % of business transactions done electronically | 40% of business transactions done electronically. Most of the receipt of electronic applications and electronic progress reports and elimination of paper mailers have been implemented. Workflow has been partially implemented. | 55% of business transactions done electronically. Almost all applications & progress reports are being received electronically. Workflow & eRequests have been implemented for more than one business area, and paper mailers have been eliminated. | Exceeded: > 60% of business transactions is electronic. Almost all applications & progress reports are entered into the system electronically. Workflow&eRequests is implemented in 2 business areas. Paper mailers eliminated&accessible via Grants.gov. |
| 14 | 2007 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Technology | Data Storage | % document types stored electronically | 45% of documents stored electronically. The business plan to enhance the electronic grant folder has been implemented. | 100% of documents stored electronically. Formulate a plan to have users replace paper folder with electronic grant folder as official file. | Deferred: Change in funding priorities early in FY 2007 necessitated reallocation of funds originally budgeted to address this target. |
| 15 | 2008 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Mission and Business Results | IT Infrastructure Maintenance | % new architecture plan completed | 0% new architecture plan completed. Current architecture is inadequate to respond to rapidly changing requirements and new users. A new architecture is needed. | 100% of new Architecture plan to develop new eRA Enterprise Business and Data Architectures to meet Grants Line of Business objectives is done. | TBD |
| 16 | 2008 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | Customer Satisfaction | System Availability % | 96% availability of applications, excluding scheduled downtime. | eRA system logs will show that application availability is at or above the 97% level. | TBD |
| 17 | 2008 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | Customer Satisfaction | % of satisfied customers | % of Satisfied Customers is known only by anecdotal information. No formal survey has been conducted. | % of Customer Satisfaction is known. A survey will be planned and conducted to determine user satisfaction and identify areas where improvement is needed. | TBD |
| 18 | 2008 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Processes and Activities | Efficiency | % of business transactions done electronically | 60% of business transactions done electronically. Almost all applications & progress reports are being received electronically. Workflow & eRequests have been implemented for more than one business area, and paper mailers have been eliminated. | 75% of business transactions done electronically | TBD |
| 19 | 2008 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Technology | Data Storage | % document types stored electronically | 45% of documents stored electronically. The business plan to enhance the electronic grant folder has been implemented. | 100% of documents stored electronically. Formulate a plan to have users replace paper folder with electronic grant folder as official file. | TBD |
| 20 | 2009 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Mission and Business Results | IT Infrastructure Maintenance | % Completion of best alternative architecture selection completed | 0% of best alternative architecture selection completed. | 100% of best alternative architecture selection completed. | TBD |
| 21 | 2009 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | Customer Satisfaction | System Availability % | 97% availability of applications, excluding scheduled downtime. | eRA system logs will show that application availability is at or above the 98% level. | TBD |
| 22 | 2009 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | Customer Satisfaction | % increase of satisfied customers | 0% increase of satisfied customers. Survey results are available for planning changes and establishing new % satisfaction goal. | % of satisfied customers will increase by 10% | TBD |
| 23 | 2009 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Processes and Activities | Efficiency | % of business transactions done electronically | 75% of business transactions done electronically | 80% of business transactions done electronically | TBD |
| 24 | 2009 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Technology | Data Storage | % of Institutes replacing paper folders | 0% of Institutes replacing paper folders. Plan to transition from file room storage in NIH institutes to the adoption of electronic files is in place. | At least 10% of Institute replace paper folders with electronic grants folder. | TBD |
| 25 | 2010 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Mission and Business Results | IT Infrastructure Maintenance | % of selected Architecture implemented, deployed and migrated | 0% of selected Architecture implemented, deployed and migrated. | 25% of selected Architecture implemented, deployed and migrated. | TBD |
| 26 | 2010 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | Customer Satisfaction | % increase of satisfied customers | % of satisfied customers increased by 10% last year. | % of satisfied customers will increase by 5% | TBD |
| 27 | 2010 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Processes and Activities | Efficiency | % of business transactions done electronically | 80% of business transactions done electronically. | 85% of business transactions done electronically | TBD |
| 28 | 2010 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Technology | Data Storage | % of Institutes replacing paper folders | At least 10% of Institutes replace paper folders with electronic grants folder. | 33% of the Institutes now use the electronic grant folder for traditional file room storage of documents and correspondence. | TBD |
| 29 | 2011 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Mission and Business Results | IT Infrastructure Maintenance | % of selected Architecture implemented, deployed and migrated | 25% of selected Architecture implemented, deployed and migrated. | 65% of selected Architecture implemented, deployed and migrated. | TBD |
| 30 | 2011 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | Customer Satisfaction | % increase of satisfied customers | % of satisfied customers increased by 5% last year. | % of satisfied customers will increase by 2% | TBD |
| 31 | 2011 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Processes and Activities | Efficiency | % of business transactions done electronically | 85% of business transactions done electronically. | 90% of business transactions done electronically | TBD |
| 32 | 2011 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Technology | Data Storage | % of Institutes replacing paper folders | 33% of the Institutes now use the electronic grant folder for traditional file room storage of documents and correspondence. | 66% of the Institutes now use the electronic grant folder for traditional file room storage of documents and correspondence. | TBD |
| 33 | 2012 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | Customer Satisfaction | % increase of satisfied customers | 2% of satisfied customers increased by X% last year. | % of satisfied customers will increase by 2% | TBD |
| 34 | 2012 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Processes and Activities | Efficiency | % of business transactions done electronically | 90% of business transactions done electronically | 95% of business transactions done electronically | TBD |
| 35 | 2012 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Mission and Business Results | IT Infrastructure Maintenance | % of selected Architecture implemented, deployed and migrated | 65% of selected Architecture implemented, deployed and migrated. | 100% of selected Architecture implemented, deployed and migrated. | TBD |
| 36 | 2012 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Technology | Data Storage | % of Institutes replacing paper folders | 66% of the Institutes now use the electronic grant folder for traditional file room storage of documents and correspondence. | 100% of the Institutes now use the electronic grant folder for traditional file room storage of documents and correspondence. | TBD |
| 37 | 2013 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | Customer Satisfaction | % increase of satisfied customers | % of satisfied customers increased by 2% last year. | % of satisfied customers will increase by 1% | TBD |
| 38 | 2013 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Processes and Activities | Efficiency | % of business transactions done electronically | 95% of business transactions done electronically. | 96% of business transactions done electronically | TBD |
| 39 | 2013 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Mission and Business Results | IT Infrastructure Maintenance | TBD | TBD | TBD | TBD |
| 40 | 2013 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Technology | Data Storage | TBD | TBD | TBD | TBD |
| 41 | 2013 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | Customer Satisfaction | % increase of satisfied customers | % of satisfied customers increased by 1% last year. | % of satisfied customers will increase by 1% | TBD |
| 42 | 2013 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Processes and Activities | Efficiency | % of business transactions done electronically | 96% of business transactions done electronically. | 97% of business transactions done electronically | TBD |
| 43 | 2013 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Mission and Business Results | IT Infrastructure Maintenance | TBD | TBD | TBD | TBD |
| 44 | 2013 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Technology | Data Storage | TBD | TBD | TBD | TBD |
| 45 | 2013 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | Customer Satisfaction | % increase of satisfied customers | % of satisfied customers increased by 1% last year. | % of satisfied customers will increase by 1% | TBD |
| 46 | 2013 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Processes and Activities | Efficiency | % of business transactions done electronically | 97% of business transactions done electronically. | 98% of business transactions done electronically | TBD |
| 47 | 2013 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Mission and Business Results | IT Infrastructure Maintenance | TBD | TBD | TBD | TBD |
| 48 | 2013 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Technology | Data Storage | TBD | TBD | TBD | TBD |
| 49 | 2013 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Customer Results | Customer Satisfaction | % increase of satisfied customers | % of satisfied customers increased by 1% last year. | % of satisfied customers will increase by 1% | TBD |
| 50 | 2013 | S.O. 4.2 - Increase basic scientific knowledge to improve human health and development | Processes and Activities | Efficiency | Note: Due to ProSight constraints (no Years beyond 2013), rows 41-50 apply to out years. Due to the 50-row limit, remaining targets cannot be displayed. | TBD | TBD | TBD |