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Exhibit 300 (BY2009) - Centers for Medicare and Medicaid Services CMS, IT Infrastructure

PART ONE

OVERVIEW

1. Date of Submission:: 2008-02-04

2. Agency:: 009

3. Bureau:: 38

4. Name of this Capital Asset:: CMS IT Infrastructure

5. Unique Project Identifier:: 009-38-02-00-01-1150-00

6. What kind of investment will this be in FY2009?: Operations and Maintenance

7. What was the first budget year this investment was submitted to OMB?: FY2001 or earlier

8. Provide a brief summary and justification for this investment, including a brief description of how this closes in part or in whole an identified agency performance gap.: The CMS IT Infrastructure investment is in the control phase of the CPIC process and includes a steady state investment that broadly supports CMS business process. The steady state component is discussed below, followed by a description of the new infrastructure investment. Implementation of the Information Technology is one of the primary tools used to meet CMS's business needs. The role of technology has a strong link throughout CMS's Strategic Plan. CMS is an information-depe ndent organization; its primary business role is the collection, distribution, and analysis of information and making informed decisions based on those analyses. The infrastructure, software systems, hardware platforms, and communication links, must not only handle current business needs, but must also provide the capability to quickly expand to address future volume needs, to adopt new and more efficient technologies, and to support new programs. CMS' IT Infrastructure provides a vital service to the CMS user community by maintaining the computing infrastructure that assures the availability of CMS data to the Agency's staff, researchers and contractors. In addition to supporting the CMS user community, this investment provides the operational data communication for CMS to support Medicare FFS for over 365 million Medicare claims per year. This investment also provides network support to Quality Improvement Organizations, as well as, State survey agencies. Overall, the CMS IT Infrastructure supports all facets of CMS business operations. There are several component projects that comprise CMS IT Infrastructure, they are: Consolidated Information Technology Infrastructure Contract (CITIC), Medicare Data Communications Network (MDCN), Voice/Data Services, CMS Secure Systems, IT Support for Continuity of Operations Plan (COOP) Initiatives, Administrative Systems & Applications, and Data Center Facilities Support.

9. Did the Agency's Executive/Investment Committee approve this request?: yes

9.a. If "yes," what was the date of this approval?: 2007-06-26

10. Did the Project Manager review this Exhibit?: yes

11.a. What is the current FAC-P/PM certification level of the project/program manager?: TBD

12. Has the agency developed and/or promoted cost effective, energy-efficient and environmentally sustainable techniques or practices for this project.: no

12.a. Will this investment include electronic assets (including computers)?: yes

12.b. Is this investment for new construction or major retrofit of a Federal building or facility? (answer applicable to non-IT assets only): no

13. Does this investment directly support one of the PMA initiatives?: yes

If yes, select the initiatives that apply:

Initiative Name
Budget Performance Integration
Competitive Sourcing
Expanded E-Government

13.a. Briefly and specifically describe for each selected how this asset directly supports the identified initiative(s)? (e.g. If E-Gov is selected, is it an approved shared service provider or the managing partner?): CITIC accomplished market-based competitive sourcing through its two-phase acquisition approach, designed to promote innovation. The competitive process provided an imperative for the public sector to focus on continuous improvement and removing roadblocks to better performance and greater efficiency. The objective of the open competition with a performance base incentive was to assist the contractor in focusing on accomplishing the agency's mission.

14. Does this investment support a program assessed using the Program Assessment Rating Tool (PART)?: yes

14.a. If yes, does this investment address a weakness found during the PART review?: yes

14.b. If yes, what is the name of the PARTed program?: [None]

14.c. If yes, what rating did the PART receive?: Moderately Effective

15. Is this investment for information technology?: yes

16. What is the level of the IT Project (per CIO Council's PM Guidance)?: Level 2

17. What project management qualifications does the Project Manager have? (per CIO Council's PM Guidance): (1) Project manager has been validated as qualified for this investment

18. Is this investment identified as high risk on the Q4 - FY 2007 agency high risk report (per OMB memorandum M-05-23)?: yes

19. Is this a financial management system?: no

20. What is the percentage breakout for the total FY2009 funding request for the following? (This should total 100%)

Area	Percentage
Hardware	22
Software	31
Services	47
Other	0

21. If this project produces information dissemination products for the public, are these products published to the Internet in conformance with OMB Memorandum 05-04 and included in your agency inventory, schedules and priorities?: n/a

22. Contact information of individual responsible for privacy related questions.

Name	Maribel Franey
Phone Number	410-786-0757
Title	Director, Privacy Compliance
Email	Maribel.Franey@cms.hhs.gov

23. Are the records produced by this investment appropriately scheduled with the National Archives and Records Administration's approval?: yes

24. Does this investment directly support one of the GAO High Risk Areas?: no

SUMMARY OF SPEND

1. Provide the total estimated life-cycle cost for this investment by completing the following table. All amounts represent budget authority in millions, and are rounded to three decimal places. Federal personnel costs should be included only in the row designated Government FTE Cost, and should be excluded from the amounts shown for Planning, Full Acquisition, and Operation/Maintenance. The total estimated annual cost of the investment is the sum of costs for Planning, Full Acquisition, and Operation/Maintenance. For Federal buildings and facilities, life-cycle costs should include long term energy, environmental, decommissioning, and/or restoration costs. The costs associated with the entire life-cycle of the investment should be included in this report. All amounts represent Budget Authority Note: For the cross-agency investments, this table should include all funding (both managing partner and partner agencies). Government FTE Costs should not be included as part of the TOTAL represented.

Cost Type	Py-1 & Earlier -2006	PY 2007	CY 2008	BY 2009
Planning Budgetary Resources	0.000	0.000	0.000	0.000
Acquisition Budgetary Resources	0.000	0.000	0.000	0.000
Maintenance Budgetary Resources	275.105	189.209	173.863	257.384
Government FTE Cost	6.500	0.000	1.600	1.700
# of FTEs	22	0	11	11

2. Will this project require the agency to hire additional FTE's?: no

PERFORMANCE

In order to successfully address this area of the exhibit 300, performance goals must be provided for the agency and be linked to the annual performance plan. The investment must discuss the agency's mission and strategic goals, and performance measures (indicators) must be provided. These goals need to map to the gap in the agency's strategic goals and objectives this investment is designed to fill. They are the internal and external performance benefits this investment is expected to deliver to the agency (e.g., improve efficiency by 60 percent, increase citizen participation by 300 percent a year to achieve an overall citizen participation rate of 75 percent by FY 2xxx, etc.). The goals must be clearly measurable investment outcomes, and if applicable, investment outputs. They do not include the completion date of the module, milestones, or investment, or general goals, such as, significant, better, improved that do not have a quantitative measure.

Agencies must use the following table to report performance goals and measures for the major investment and use the Federal Enterprise Architecture (FEA) Performance Reference Model (PRM). Map all Measurement Indicators to the corresponding Measurement Area and Measurement Grouping identified in the PRM. There should be at least one Measurement Indicator for each of the four different Measurement Areas (for each fiscal year). The PRM is available at www.egov.gov. The table can be extended to include performance measures for years beyond FY 2009.

Row	Fiscal Year	Strategic Goal Supported	Measurement Area	Measurement Grouping	Measurement Indicator	Baseline	Planned Improvement to the Baseline	Actual Results
1	2006	S.O. 1.2 - Increase health care service availability and accessibility	Mission and Business Results	Health Care Administration	Percentage of first call resolution to the Service Desk	75%	Improve performance by 25%	86%
2	2006	S.O. 1.3 - Improve health care quality, safety, cost and value	Customer Results	Customer Satisfaction	Percentage of time when a call reaches the service desk queue and the time an agent begins service by improving efficiency	92%	Improve performance time by 3%	94%
3	2006	Effective Management of Human Capital/Information Technology/Resources	Processes and Activities	Efficiency	Percentage of production jobs completed on schedule	85%	Improve performance by 5%	90%
4	2006	S.O. 1.2 - Increase health care service availability and accessibility	Technology	Availability	Percentage of time data communications equipment and services are fully operational	98%	Improve performance by 1%	99%
5	2007	S.O. 1.3 - Improve health care quality, safety, cost and value	Technology	Reliability	Percentage of time data communications equipment and services are fully operational	99%	Maintain current level of service	99%
6	2007	S.O. 1.3 - Improve health care quality, safety, cost and value	Customer Results	Customer Satisfaction	Percentage of time when a call reaches the service desk queue and the time an agent begins service by improving efficiency	94%	Improve performance by 1%	95%
7	2007	Effective Management of Human Capital/Information Technology/Resources	Processes and Activities	Efficiency	Percentage of production jobs completed on schedule	90%	Improve performance by 1%	91%
8	2008	S.O. 1.2 - Increase health care service availability and accessibility	Technology	Reliability	Percentage of time data communications equipment and services are fully operational	99%	Maintain current level of service	TBD
9	2008	S.O. 1.3 - Improve health care quality, safety, cost and value	Customer Results	Customer Satisfaction	Percentage of time when a call reaches the service desk queue and the time an agent begins service by improving efficiency	95%	Improve performance by 1%	TBD
10	2008	Effective Management of Human Capital/Information Technology/Resources	Processes and Activities	Efficiency	Percentage of production jobs completed on schedule	91%	Improve performance by 1%	TBD
11	2009	S.O. 1.2 - Increase health care service availability and accessibility	Technology	Reliability	Percentage of time data communications equipment and services are fully operational	TBD	Maintain current level of service	TBD
12	2009	S.O. 1.3 - Improve health care quality, safety, cost and value	Customer Results	Customer Satisfaction	Percentage of time when a call reaches the service desk queue and the time an agent begins service by improving efficiency	TBD	Improve performance by 1%	TBD
13	2009	Effective Management of Human Capital/Information Technology/Resources	Processes and Activities	Efficiency	Percentage of production jobs completed on schedule	TBD	Improve performance by 1%	TBD
14	2010	S.O. 1.3 - Improve health care quality, safety, cost and value	Technology	Reliability	Percentage of time data communications equipment and services are fully operational	TBD	Maintain current level of service	TBD
15	2010	S.O. 1.3 - Improve health care quality, safety, cost and value	Customer Results	Customer Satisfaction	Percentage of time when a call reaches the service desk queue and the time an agent begins service by improving efficiency	TBD	Improve performance by 1%	TBD
16	2010	Effective Management of Human Capital/Information Technology/Resources	Processes and Activities	Efficiency	Percentage of production jobs completed on schedule	TBD	Improve performance by 1%	TBD
17	2011	S.O. 1.3 - Improve health care quality, safety, cost and value	Technology	Reliability	Percentage of time data communications equipment and services are fully operational	TBD	Maintain current level of service	TBD
18	2011	S.O. 1.3 - Improve health care quality, safety, cost and value	Customer Results	Customer Satisfaction	Percentage of time when a call reaches the service desk queue and the time an agent begins service by improving efficiency	TBD	Improve performance by 1%	TBD
19	2011	Effective Management of Human Capital/Information Technology/Resources	Processes and Activities	Efficiency	Percentage of production jobs completed on schedule	TBD	Improve performance by 1%	TBD
20	2007	S.O. 1.2 - Increase health care service availability and accessibility	Mission and Business Results	Health Care Administration	Percentage of first call resolution to the Service Desk	86%	Improve performance by 5%	TBD
21	2008	S.O. 1.2 - Increase health care service availability and accessibility	Mission and Business Results	Health Care Administration	Percentage of first call resolution to the Service Desk	TBD	Improve performance by 5%	TBD
22	2009	S.O. 1.2 - Increase health care service availability and accessibility	Mission and Business Results	Health Care Administration	Percentage of first call resolution to the Service Desk	TBD	Improve performance by 5%	TBD
23	2010	S.O. 1.2 - Increase health care service availability and accessibility	Mission and Business Results	Health Care Administration	Percentage of first call resolution to the Service Desk	TBD	Improve performance by 5%	TBD
24	2011	S.O. 1.2 - Increase health care service availability and accessibility	Mission and Business Results	Health Care Administration	Percentage of first call resolution to the Service Desk	TBD	Improve performance by 5%	TBD
25	2012	S.O. 1.2 - Increase health care service availability and accessibility	Mission and Business Results	Health Care Administration	Percentage of first call resolution to the Service Desk	TBD	Improve performance by 5%	TBD
26	2012	Effective Management of Human Capital/Information Technology/Resources	Processes and Activities	Efficiency	Percentage of production jobs completed on schedule	TBD	Improve performance by 1%	TBD
27	2012	S.O. 1.3 - Improve health care quality, safety, cost and value	Technology	Reliability	Percentage of time data communications equipment and services are fully operational	TBD	Maintain current level of service	TBD
28	2012	S.O. 1.3 - Improve health care quality, safety, cost and value	Customer Results	Customer Satisfaction	Percentage of time when a call reaches the service desk queue and the time an agent begins service by improving efficiency	TBD	Improve performance by 1%	TBD

Enterprise Architecture

In order to successfully address this area of the business case and capital asset plan you must ensure the investment is included in the agency's EA and Capital Planning and Investment Control (CPIC) process, and is mapped to and supports the FEA. You must also ensure the business case demonstrates the relationship between the investment and the business, performance, data, services, application, and technology layers of the agency's EA.

1. Is this investment included in your agency's target enterprise architecture?: yes

2. Is this investment included in the agency's EA Transition Strategy?: yes

2.a. If yes, provide the investment name as identified in the Transition Strategy provided in the agency's most recent annual EA Assessment.: CMS Information Technology Infrastructure

3. Is this investment identified in a completed (contains a target architecture) and approved segment architecture?: no

4. Identify the service components funded by this major IT investment (e.g., knowledge management, content management, customer relationship management, etc.). Provide this information in the format of the following table. For detailed guidance regarding components, please refer to http://www.whitehouse.gov/omb/egov/. Component: Use existing SRM Components or identify as NEW. A NEW component is one not already identified as a service component in the FEA SRM. Reused Name and UPI: A reused component is one being funded by another investment, but being used by this investment. Rather than answer yes or no, identify the reused service component funded by the other investment and identify the other investment using the Unique Project Identifier (UPI) code from the OMB Ex 300 or Ex 53 submission. Internal or External Reuse?: Internal reuse is within an agency. For example, one agency within a department is reusing a service component provided by another agency within the same department. External reuse is one agency within a department reusing a service component provided by another agency in another department. A good example of this is an E-Gov initiative service being reused by multiple organizations across the federal government. Funding Percentage: Please provide the percentage of the BY requested funding amount used for each service component listed in the table. If external, provide the funding level transferred to another agency to pay for the service.

Row	Agency Component Name	Agency Component Description	Service Type	Component	Internal or External Reuse?	Funding %
1	Audit Trail Capture and Analysis	Audit Trail Capture and Analysis - Support the identification and monitoring of activities within an application, system, or network.	Security Management	Audit Trail Capture and Analysis	No Reuse	1
2	Identification and Authentication	Defines the set of capabilities that support obtaining information about those parties attempting to log on to a system or application for security purposes and the validation of those users.	Security Management	Identification and Authentication	No Reuse	3
3	Access Control	Access Control - Support the management of permissions for logging onto a computer, application, service, or network; includes user management and role/privilege management.	Security Management	Access Control	No Reuse	2
4	Software Distribution	Defines the set of capabilities that support the propagation, installation and upgrade of written computer programs, applications and components.	Systems Management	Software Distribution	No Reuse	1
5	License Management	Defines the set of capabilities that support the purchase, upgrade and tracking of legal usage contracts for system software and applications.	Systems Management	License Management	No Reuse	1
6	Email	Defines the set of capabilities that support the transmission of memos and messages over a network.	Collaboration	Email	No Reuse	5
7	Document Library	Defines the set of capabilities that support the grouping and archiving of files and records on a server.	Collaboration	Document Library	No Reuse	1
8	Process Tracking	Defines the set of capabilities that allow the monitoring of activities within the business cycle.	Tracking and Workflow	Process Tracking	No Reuse	2
9	Library / Storage	Defines the set of capabilities that support document and data warehousing and archiving.	Document Management	Library / Storage	No Reuse	1
10	Information Sharing	Defines the set of capabilities that support the use of documents and data in a multi-user environment for use by an organization and its stakeholders.	Knowledge Management	Information Sharing	No Reuse	5
11	Standardized / Canned	Defines the set of capabilities that support the use of pre-conceived or pre-written reports.	Reporting	Standardized / Canned	No Reuse	1
12	OLAP	Defines the set of capabilities that support the analysis of information that has been summarized into multidimensional views and hierarchies.	Reporting	OLAP	No Reuse	1
13	Ad Hoc	Defines the set of capabilities that support the use of dynamic reports on an as needed basis.	Reporting	Ad Hoc	No Reuse	1
14	Data Warehouse	Defines the set of capabilities that support the archiving and storage of large volumes of data.	Data Management	Data Warehouse	No Reuse	3
15	Data Recovery	Defines the set of capabilities that support the restoration and stabilization of data sets to a consistent, desired state.	Data Management	Data Recovery	No Reuse	1
16	Data Cleansing	Defines the set of capabilities that support the removal of incorrect or unnecessary characters and data from a data source.	Data Management	Data Cleansing	No Reuse	1
17	Data Exchange	Defines the set of capabilities that support the interchange of information between multiple systems or applications; includes verification that transmitted data was received unaltered.	Data Management	Data Exchange	No Reuse	2
18	Enterprise Application Integration	Defines the set of capabilities that support the redesigning of disparate information systems into one system that uses a common set of data structures and rules.	Development and Integration	Enterprise Application Integration	No Reuse	1
19	Legacy Integration	Defines the set of capabilities that support the communication between newer generation hardware/software applications and the previous, major generation of hardware/software applications.	Development and Integration	Legacy Integration	No Reuse	1
20	Instrumentation and Testing	Defines the set of capabilities that support the validation of application or system capabilities and requirements.	Development and Integration	Instrumentation and Testing	No Reuse	1
21	Property / Asset Management	Defines the set of capabilities that support the identification, planning and allocation of an organization's physical capital and resources.	Asset / Materials Management	Property / Asset Management	No Reuse	1
22	Computers / Automation Management	Defines the set of capabilities that support the identification, upgrade, allocation and replacement of physical devices, including servers and desktops, used to facilitate production and process-driven activities.	Asset / Materials Management	Computers / Automation Management	No Reuse	25
23	Asset Cataloging / Identification	Defines the set of capabilities that support the listing and specification of available assets.	Asset / Materials Management	Asset Cataloging / Identification	No Reuse	1
24	Asset Transfer, Allocation, and Maintenance	Defines the set of capabilities that support the movement, assignment, and replacement of assets.	Asset / Materials Management	Asset Transfer, Allocation, and Maintenance	No Reuse	1
25	Facilities Management	Defines the set of capabilities that support the construction, management and maintenance of facilities for an organization.	Asset / Materials Management	Facilities Management	No Reuse	1
26	Business Rule Management	Defines the set of capabilities that manage the enterprise processes that support an organization and its policies.	Management of Processes	Business Rule Management	No Reuse	1
27	Program / Project Management	Defines the set of capabilities that manage and control a particular effort of an organization.	Management of Processes	Program / Project Management	No Reuse	1
28	Governance / Policy Management	Defines the set of capabilities that influence and determine decisions, actions, business rules and other matters within an organization.	Management of Processes	Governance / Policy Management	No Reuse	1
29	Quality Management	Defines the set of capabilities that help determine the level that a product or service satisfies certain requirements.	Management of Processes	Quality Management	No Reuse	1
30	Change Management	Defines the set of capabilities that control the process for updates or modifications to the existing documents, software or business processes of an organization.	Management of Processes	Change Management	No Reuse	1
31	Requirements Management	Defines the set of capabilities that gather, analyze and fulfill the needs and prerequisites of an organization's efforts.	Management of Processes	Requirements Management	No Reuse	1
32	Configuration Management	Defines the set of capabilities that control the hardware and software environments, as well as documents of an organization.	Management of Processes	Configuration Management	No Reuse	1
33	Invoice / Requisition Tracking and Approval	Defines the set of capabilities that support the identification of where a shipment or delivery is within the business cycle.	Supply Chain Management	Invoice / Requisition Tracking and Approval	No Reuse	1
34	Catalog Management	Defines the set of capabilities that support the listing of available products or services that an organization offers.	Supply Chain Management	Catalog Management	No Reuse	1
35	Procurement	Defines the set of capabilities that support the ordering and purchasing of products and services.	Supply Chain Management	Procurement	No Reuse	1
36	Inventory management	Defines the set of capabilities that provide for the balancing of customer service levels with inventory investment.	Supply Chain Management	Inventory management	No Reuse	1
37	Warehouse management	Defines the set of capabilities that provide for the storage and movement of materials within a warehouse, including these processes: material receipt, order picking, packaging, labeling and shipping.	Supply Chain Management	Warehouse management	No Reuse	5
38	Network Management	Defines the set of capabilities that monitor and maintain a communications network in order to diagnose problems, gather statistics and provide general usage.	Organizational Management	Network Management	No Reuse	10
39	Voice Communications	Defines the set of capabilities that provide telephony or other voice communications	Communication	Voice Communications	No Reuse	2
40	Virus Protection	Virus Protection - Provides anti-virus service to prevent, detect, and remediate infection of government computing assets.	Security Management	Virus Protection	No Reuse	2
41	Incident Response	Incident Response - Provides active response and remediation to a security incident that has allowed unauthorized access to a government information system.	Security Management	Incident Response	No Reuse	1

5. To demonstrate how this major IT investment aligns with the FEA Technical Reference Model (TRM), please list the Service Areas, Categories, Standards, and Service Specifications supporting this IT investment. FEA SRM Component: Service Components identified in the previous question should be entered in this column. Please enter multiple rows for FEA SRM Components supported by multiple TRM Service Specifications. Service Specification: In the Service Specification field, Agencies should provide information on the specified technical standard or vendor product mapped to the FEA TRM Service Standard, including model or version numbers, as appropriate.

Row	SRM Component	>Service Area	Service Category	Service Standard	Service Specification (i.e., vendor and product name)
1	Network Management	Service Access and Delivery	Service Transport	Supporting Network Services	, RMF
2	Information Sharing	Service Platform and Infrastructure	Hardware / Infrastructure	Wide Area Network (WAN)	AT&T Network
3	Voice Communications	Service Access and Delivery	Service Transport	Supporting Network Services	Avaya Telephone System
4	Data Exchange	Service Platform and Infrastructure	Support Platforms	Wireless / Mobile	Blackberry
5	Network Management	Service Access and Delivery	Service Transport	Supporting Network Services	CiscoWorks
6	Requirements Management	Service Platform and Infrastructure	Software Engineering	Integrated Development Environment	CITIC / Lockheed Martin
7	Governance / Policy Management	Service Platform and Infrastructure	Software Engineering	Integrated Development Environment	CITIC / Lockheed Martin
8	Quality Management	Service Platform and Infrastructure	Software Engineering	Integrated Development Environment	CITIC / Lockheed Martin
9	Business Rule Management	Service Platform and Infrastructure	Software Engineering	Integrated Development Environment	CITIC / Lockheed Martin
10	Procurement	Service Platform and Infrastructure	Software Engineering	Integrated Development Environment	CITIC / Lockheed Martin
11	Inventory management	Service Platform and Infrastructure	Software Engineering	Integrated Development Environment	CITIC / Lockheed Martin
12	Catalog Management	Service Platform and Infrastructure	Software Engineering	Integrated Development Environment	CITIC / Lockheed Martin
13	Invoice / Requisition Tracking and Approval	Service Platform and Infrastructure	Software Engineering	Integrated Development Environment	CITIC / Lockheed Martin
14	Facilities Management	Service Platform and Infrastructure	Software Engineering	Integrated Development Environment	CITIC / Lockheed Martin
15	Legacy Integration	Service Platform and Infrastructure	Software Engineering	Integrated Development Environment	CITIC / Lockheed Martin
16	Document Library	Service Platform and Infrastructure	Software Engineering	Software Configuration Management	CITIC / Lockheed Martin
17	Incident Response	Component Framework	Security	Supporting Security Services	CITIC / Lockheed Martin
18	Audit Trail Capture and Analysis	Component Framework	Security	Supporting Security Services	CITIC / Lockheed Martin
19	Computers / Automation Management	Service Platform and Infrastructure	Hardware / Infrastructure	Servers / Computers	Dell desktop and laptop computers, SUN E15K and 25K Mid-Tier platform, IBM servers, HP servers
20	Data Warehouse	Service Platform and Infrastructure	Hardware / Infrastructure	Peripherals	Hitachi SAN
21	Data Exchange	Service Access and Delivery	Delivery Channels	Internet	IBM TCP/IP
22	Instrumentation and Testing	Service Access and Delivery	Service Transport	Supporting Network Services	Loadrunner
23	Virus Protection	Component Framework	Security	Supporting Security Services	McAfee VirusScan
24	Data Exchange	Service Access and Delivery	Access Channels	Collaboration / Communications	MS Outlook
25	Email	Service Access and Delivery	Access Channels	Collaboration / Communications	MS Outlook
26	Information Sharing	Service Access and Delivery	Access Channels	Collaboration / Communications	MS Outlook, MS Office Suite
27	Program / Project Management	Service Access and Delivery	Access Channels	Collaboration / Communications	MS Project 2003
28	OLAP	Component Framework	Data Management	Reporting and Analysis	N/A
29	Process Tracking	Service Access and Delivery	Access Channels	Collaboration / Communications	Remedy
30	Change Management	Service Access and Delivery	Service Transport	Supporting Network Services	Remedy
31	Configuration Management	Service Access and Delivery	Service Transport	Supporting Network Services	Remedy
32	Warehouse management	Service Access and Delivery	Service Transport	Supporting Network Services	Remedy
33	Standardized / Canned	Service Access and Delivery	Service Transport	Supporting Network Services	Remedy
34	Property / Asset Management	Service Access and Delivery	Service Transport	Supporting Network Services	Remedy
35	Asset Cataloging / Identification	Service Access and Delivery	Service Transport	Supporting Network Services	Remedy
36	Asset Transfer, Allocation, and Maintenance	Service Access and Delivery	Service Transport	Supporting Network Services	Remedy
37	License Management	Service Access and Delivery	Service Transport	Supporting Network Services	Remedy
38	Identification and Authentication	Component Framework	Security	Supporting Security Services	Resource Access Control Facility
39	Access Control	Component Framework	Security	Supporting Security Services	Resource Access Control Facility
40	Ad Hoc	Service Access and Delivery	Service Transport	Supporting Network Services	SQL Server
41	Data Cleansing	Service Interface and Integration	Interoperability	Data Transformation	Sterling Commerce Gentran
42	Enterprise Application Integration	Service Access and Delivery	Service Transport	Supporting Network Services	Tivoli
43	Software Distribution	Service Access and Delivery	Service Transport	Supporting Network Services	Tivoli
44	Network Management	Service Access and Delivery	Service Transport	Supporting Network Services	Tivoli
45	Data Warehouse	Service Access and Delivery	Service Transport	Supporting Network Services	Veritas
46	Data Recovery	Service Access and Delivery	Service Transport	Supporting Network Services	Veritas
47	Library / Storage	Service Platform and Infrastructure	Database / Storage	Storage	Veritas NetBackup

6. Will the application leverage existing components and/or applications across the Government (i.e., FirstGov, Pay.Gov, etc)?: no

PART THREE

RISK

You should perform a risk assessment during the early planning and initial concept phase of the investment's life-cycle, develop a risk-adjusted life-cycle cost estimate and a plan to eliminate, mitigate or manage risk, and be actively managing risk throughout the investment's life-cycle.

Answer the following questions to describe how you are managing investment risks.

1. Does the investment have a Risk Management Plan?: yes

1.a. If yes, what is the date of the plan?: 2004-08-04

1.b. Has the Risk Management Plan been significantly changed since last year's submission to OMB?: no

COST & SCHEDULE

1. Was operational analysis conducted?: yes

1.a. If yes, provide the date the analysis was completed.: 2007-08-31

What were the results of your operational analysis?: The analysis results confirmed that the investment has been achieving expected cost, schedule, and performance goals.