| Row | Fiscal Year | Strategic Goal Supported | Measurement Area | Measurement Grouping | Measurement Indicator | Baseline | Planned Improvement to the Baseline | Actual Results |
|---|
| 1 | 2006 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Mission and Business Results | Health Care Administration | Percentage of existing health care providers receiving an NPI | 0 | 100% | 91% |
| 2 | 2006 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Technology | Availability | Percentage of system availability | 95% | 98% | 93% |
| 3 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days to process a clean web application | 7 | 5 | 1 |
| 4 | 2006 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Processes and Activities | Errors | Percent of web cases that require manual intervention | 20% | 15% | 30 |
| 5 | 2007 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Mission and Business Results | Health Care Administration | Percentage of existing health care providers receiving an NPI | 100 | 100 | TBD |
| 6 | 2007 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Technology | Availability | Percentage of system availability | 93% | 93% | TBD |
| 7 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days to process a clean web application | 5 | 5 | TBD |
| 8 | 2007 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Processes and Activities | Errors | Percent of web cases that require manual intervention | 30% | 30% | TBD |
| 9 | 2008 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Mission and Business Results | Health Care Administration | Percentage of new applicants receiving an NPI | 100% | 100% | TBD |
| 10 | 2008 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Technology | Availability | Percentage of system availability | 93% | 93% | TBD |
| 11 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days to process a clean web application | 5 | 5 | TBD |
| 12 | 2008 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Processes and Activities | Errors | Percent of web cases that require manual intervention | 30% | 30% | TBD |
| 13 | 2009 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Mission and Business Results | Health Care Administration | Percentage of new applicants receiving an NPI | 100% | 100% | TBD |
| 14 | 2009 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Technology | Availability | Percentage of system availability | 93% | 93% | TBD |
| 15 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days to process a clean web application | 5 | 5 | TBD |
| 16 | 2009 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Processes and Activities | Errors | Percent of web cases that require manual intervention | 30% | 30% | TBD |
| 17 | 2010 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Mission and Business Results | Health Care Administration | Percentage of new applicants receiving an NPI | 100% | 100% | TBD |
| 18 | 2010 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Technology | Availability | Percentage of system availability | 93% | 93% | TBD |
| 19 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days to process a clean web application | 5 | 5 | TBD |
| 20 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Errors | Percent of web cases that require manual intervention | 30% | 30% | TBD |
| 21 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days for Enumerator to process a clean paper application | 20 | 20 | TBD |
| 22 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of day for Enumerator to process un-clean paper applications | 30 | 30 | TBD |
| 23 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days for Enumerator to process a clean paper application | 20 | 20 | TBD |
| 24 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of day for Enumerator to process un-clean paper applications | 30 | 30 | TBD |
| 25 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days for Enumerator to process a clean paper application | 20 | 20 | TBD |
| 26 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of day for Enumerator to process un-clean paper applications | 30 | 30 | TBD |
| 27 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days for Enumerator to process a clean paper application | 20 | 20 | TBD |
| 28 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of day for Enumerator to process un-clean paper applications | 30 | 30 | TBD |
| 29 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Health Care Administration | Percent of NPPES data available for Data Dissemination | 100% | 100% | TBD |
| 30 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Health Care Administration | Percent of NPPES data available for Data Dissemination | TBD | 100% | TBD |
| 31 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Health Care Administration | Percent of NPPES data available for Data Dissemination | TBD | 100% | TBD |
| 32 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Health Care Administration | Percent of NPPES data available for Data Dissemination | TBD | 100% | TBD |