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Exhibit 300 (BY2009) - Centers for Medicare and Medicaid Services, CMS Beneficiary Enrollment and Plan Payment for Part C & D

PART ONE


OVERVIEW


1. Date of Submission:
2008-02-04
2. Agency:
009
3. Bureau:
38
4. Name of this Capital Asset:
CMS Beneficiary Enrollment and Plan Payment for Part C & D
5. Unique Project Identifier:
009-38-01-02-01-1090-00
6. What kind of investment will this be in FY2009?
Operations and Maintenance
7. What was the first budget year this investment was submitted to OMB?
FY2007
8. Provide a brief summary and justification for this investment, including a brief description of how this closes in part or in whole an identified agency performance gap.
This investment funds systems that are the cornerstone to providing the Part C and Part D benefit, enabling CMS to support its business and strategic goals (high-value health care and accurate and predictable payments). Due to the compressed time schedule and the complexity of the business requirements for the legislatively required program implementation, systems were brought live to achieve the minimal necessary business functionality. Now, the emphasis moves toward continuing to update business rules and increase the efficiency of the systems. Due to the compressed time schedule and the complexity of the business requirements, this investment leveraged existing processes and modules of existing systems, databases, and applications through modifications and integration for rapid deployment. The Medicare Advantage Prescription Drug System (MARx) and Risk Adjustment System (RAS) process transactions for over 24 Million enrollees from over 704 plans (in 2005 there were 5.8 Million enrollees and more than 300 plans). These numbers are expected to increase due to the rise in eligible beneficiaries and the interest of additional plans to join the program. MARx supports ongoing business processes with business rule updates, functionality enhancements, as well as capacity to support Part D: calculating beneficiary-level payments and risk-adjusted payments; verifying beneficiary eligibility benefits; and processing notifications of beneficiary enrollment. RAS must compute risk factors for all beneficiaries that are used by MARx to compute Part C & D payments. Also included is the Premium Withholding System (PWS) to support a beneficiary election for premium withhold during enrollment. PWS calculates and makes proper adjustments for each beneficiary, processes premiums, and generates daily enrollment files. If this investment was not funded, the agency would not be able to fulfill its mission of delivering prescription drug coverage to Medicare beneficiaries. This investment directly supports the PMA Initiative "Expanded E-Gov" and "Eliminating Improper Payments". This investment directly supports the HHS Strategic Goal cited in Section D, Performance Information. The analysis of the Operational Steady State portion of the investment indicates a growing satisfaction with the results of the survey; this indicated a closing of the gap of needed functionality associated with providing benefits and medical services to the growing Medicare population.
9. Did the Agency's Executive/Investment Committee approve this request?
yes
9.a. If "yes," what was the date of this approval?
2007-06-26
10. Did the Project Manager review this Exhibit?
yes
11.a. What is the current FAC-P/PM certification level of the project/program manager?
Senior/Expert-level
12. Has the agency developed and/or promoted cost effective, energy-efficient and environmentally sustainable techniques or practices for this project.
no
12.a. Will this investment include electronic assets (including computers)?
yes
12.b. Is this investment for new construction or major retrofit of a Federal building or facility? (answer applicable to non-IT assets only)
no
13. Does this investment directly support one of the PMA initiatives?
yes
If yes, select the initiatives that apply:
Initiative Name
Budget Performance Integration
Expanded E-Government
13.a. Briefly and specifically describe for each selected how this asset directly supports the identified initiative(s)? (e.g. If E-Gov is selected, is it an approved shared service provider or the managing partner?)
Expanded electronic government is supported by using web-based communication, data transfer, and various e-business technologies. This provides a single point of access for CMS information, services, and products enabling robust collaboration between CMS and its business partners. Eliminating Improper Payments is supported by strengthening the payment validation and authorization toolset used to confirm Plan payments.
14. Does this investment support a program assessed using the Program Assessment Rating Tool (PART)?
yes
14.a. If yes, does this investment address a weakness found during the PART review?
yes
14.b. If yes, what is the name of the PARTed program?
2003: CMS - Medicare Program
14.c. If yes, what rating did the PART receive?
Moderately Effective
15. Is this investment for information technology?
yes
16. What is the level of the IT Project (per CIO Council's PM Guidance)?
Level 3
17. What project management qualifications does the Project Manager have? (per CIO Council's PM Guidance)
(1) Project manager has been validated as qualified for this investment
18. Is this investment identified as high risk on the Q4 - FY 2007 agency high risk report (per OMB memorandum M-05-23)?
yes
19. Is this a financial management system?
no
20. What is the percentage breakout for the total FY2009 funding request for the following? (This should total 100%)
AreaPercentage
Hardware0
Software1
Services99
Other0
21. If this project produces information dissemination products for the public, are these products published to the Internet in conformance with OMB Memorandum 05-04 and included in your agency inventory, schedules and priorities?
n/a
22. Contact information of individual responsible for privacy related questions.
NameMaribel Franey
Phone Number410-786-0757
TitleDirector, Privacy Compliance
EmailMaribel.Franey@cms.hhs.gov
23. Are the records produced by this investment appropriately scheduled with the National Archives and Records Administration's approval?
yes
24. Does this investment directly support one of the GAO High Risk Areas?
yes

SUMMARY OF SPEND


1. Provide the total estimated life-cycle cost for this investment by completing the following table. All amounts represent budget authority in millions, and are rounded to three decimal places. Federal personnel costs should be included only in the row designated Government FTE Cost, and should be excluded from the amounts shown for Planning, Full Acquisition, and Operation/Maintenance. The total estimated annual cost of the investment is the sum of costs for Planning, Full Acquisition, and Operation/Maintenance. For Federal buildings and facilities, life-cycle costs should include long term energy, environmental, decommissioning, and/or restoration costs. The costs associated with the entire life-cycle of the investment should be included in this report.

All amounts represent Budget Authority

Note: For the cross-agency investments, this table should include all funding (both managing partner and partner agencies).

Government FTE Costs should not be included as part of the TOTAL represented.
Cost TypePy-1 & Earlier
-2006
PY
2007
CY
2008
BY
2009
Planning Budgetary Resources0.0000.0000.0000.000
Acquisition Budgetary Resources69.4070.0000.0000.000
Maintenance Budgetary Resources27.32583.29460.70887.362
Government FTE Cost0.8100.4201.5001.530
# of FTEs421515
2. Will this project require the agency to hire additional FTE's?
no

PERFORMANCE


In order to successfully address this area of the exhibit 300, performance goals must be provided for the agency and be linked to the annual performance plan. The investment must discuss the agency's mission and strategic goals, and performance measures (indicators) must be provided. These goals need to map to the gap in the agency's strategic goals and objectives this investment is designed to fill. They are the internal and external performance benefits this investment is expected to deliver to the agency (e.g., improve efficiency by 60 percent, increase citizen participation by 300 percent a year to achieve an overall citizen participation rate of 75 percent by FY 2xxx, etc.). The goals must be clearly measurable investment outcomes, and if applicable, investment outputs. They do not include the completion date of the module, milestones, or investment, or general goals, such as, significant, better, improved that do not have a quantitative measure.
Agencies must use the following table to report performance goals and measures for the major investment and use the Federal Enterprise Architecture (FEA) Performance Reference Model (PRM). Map all Measurement Indicators to the corresponding Measurement Area and Measurement Grouping identified in the PRM. There should be at least one Measurement Indicator for each of the four different Measurement Areas (for each fiscal year). The PRM is available at www.egov.gov. The table can be extended to include performance measures for years beyond FY 2009.
RowFiscal YearStrategic Goal SupportedMeasurement AreaMeasurement GroupingMeasurement IndicatorBaselinePlanned Improvement to the BaselineActual Results
12005S.O. 1.2 - Increase health care service availability and accessibilityProcesses and ActivitiesEfficiencyPercent of identified business functions automated80%80%80%
22005S.O. 1.2 - Increase health care service availability and accessibilityCustomer ResultsNew Customers and Market PenetrationPercentage of enrollees (those enrolled compared to those eligible95%95%95%
32005S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyExternal Data SharingPercentage of information transfers that are complete and within agreed upon time parameters85%90%90%
42005S.O. 1.1 - Broaden health insurance and long-term care coverageMission and Business ResultsHealth Care AdministrationPercentage of legislative requirements met80%85%85%
52006S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesEfficiencyAccuracy of plan-level payments80%85%85%
62006S.O. 1.1 - Broaden health insurance and long-term care coverageMission and Business ResultsHealth Care AdministrationPercentage of legislative requirements met85%90%90%
72006S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyExternal Data SharingPercentage of information transfers that are complete and within agreed upon time parameters90%90%90%
82006S.O. 1.2 - Increase health care service availability and accessibilityCustomer ResultsNew Customers and Market PenetrationPercentage of eligible beneficiaries successfully enrolled in the program90%92%92%
92007S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesEfficiencyErrors15%10%TBD
102007S.O. 1.1 - Broaden health insurance and long-term care coverageMission and Business ResultsHealth Care AdministrationPercentage of legislative requirements met90%95%TBD
112007S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyExternal Data SharingPercentage of information transfers that are complete and within agreed upon time parameters85%90%TBD
122007S.O. 1.1 - Broaden health insurance and long-term care coverageCustomer ResultsNew Customers and Market PenetrationPercentage of eligible beneficiaries successfully enrolled in the program92%95%TBD
132008S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesEfficiencyErrorsTBDTBDTBD
142008S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsHealth Care AdministrationPercent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frameTBDTBDTBD
152008S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyExternal Data SharingPercentage of information transfers that are complete and within agreed upon time parametersTBDTBDTBD
162008S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsCustomer SatisfactionPercentage of complaints received (number of payments calculated versus number of complaints received regarding calculation of paymentsTBDTBDTBD
172009S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesErrorsPercent of errors in beneficiary-level withholdings, low income cost savings; plan-level payments; beneficiary-level paymentsTBDTBDTBD
182009S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsHealth Care AdministrationPercent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frameTBDTBDTBD
192009S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyExternal Data SharingPercentage of information transfers that are complete and within agreed upon time parametersTBDTBDTBD
202009S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsCustomer ComplaintsPercentage of payments calculated incorrectly (determined by dividing # of incorrect payments by total # payments times 100)TBDTBDTBD
212010S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesErrorsPercent of errors in beneficiary-level withholdings, low income cost savings; plan-level payments; beneficiary-level paymentsTBDTBDTBD
222010S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsHealth Care AdministrationPercent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frameTBDTBDTBD
232010S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyExternal Data SharingPercentage of information transfers that are complete and within agreed upon time parametersTBDTBDTBD
242010S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsCustomer ComplaintsPercentage of Complaints (number of payments calculated versus number of complaints received regarding calculation of payment)TBDTBDTBD
252011S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesErrorsPercent of errors in beneficiary-level withholdings, low income cost savings; plan-level payments; beneficiary-level paymentsTBDTBDTBD
262011S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsHealth Care AdministrationPercent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frameTBDTBDTBD
272011S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyExternal Data SharingPercentage of information transfers that are complete and within agreed upon time parametersTBDTBDTBD
282011S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsAccuracy of Service or Product DeliveredPercentage of Complaints (number of payments calculated versus number of complaints received regarding calculation of payment)TBDTBDTBD
292012S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesErrorsPercent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frameTBDTBDTBD
302012S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsHealth Care AdministrationPercent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frameTBDTBDTBD
312012S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyExternal Data SharingPercentage of information transfers that are complete and within agreed upon time parametersTBDTBDTBD
322012S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsAccuracy of Service or Product DeliveredPercentage of Complaints (number of payments calculated versus number of complaints received regarding calculation of payment)TBDTBDTBD
332013S.O. 1.3 - Improve health care quality, safety, cost and valueProcesses and ActivitiesErrorsPercent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frameTBDTBDTBD
342013S.O. 1.3 - Improve health care quality, safety, cost and valueMission and Business ResultsHealth Care AdministrationPercent of change requests associated with a release that perform the intended function and are delivered within the agreed upon time frameTBDTBDTBD
352013S.O. 1.3 - Improve health care quality, safety, cost and valueTechnologyExternal Data SharingPercentage of information transfers that are complete and within agreed upon time parametersTBDTBDTBD
362013S.O. 1.3 - Improve health care quality, safety, cost and valueCustomer ResultsAccuracy of Service or Product DeliveredPercentage of Complaints (number of payments calculated versus number of complaints received regarding calculation of payment)TBDTBDTBD

Enterprise Architecture


In order to successfully address this area of the business case and capital asset plan you must ensure the investment is included in the agency's EA and Capital Planning and Investment Control (CPIC) process, and is mapped to and supports the FEA. You must also ensure the business case demonstrates the relationship between the investment and the business, performance, data, services, application, and technology layers of the agency's EA.
1. Is this investment included in your agency's target enterprise architecture?
yes
2. Is this investment included in the agency's EA Transition Strategy?
yes
2.a. If yes, provide the investment name as identified in the Transition Strategy provided in the agency's most recent annual EA Assessment.
CMS MMA Title 1 and Title II Applications. In order to provide HHS more detail and insight into our investments, last year's major initiative was split out into a separate investment.
3. Is this investment identified in a completed (contains a target architecture) and approved segment architecture?
no
4. Identify the service components funded by this major IT investment (e.g., knowledge management, content management, customer relationship management, etc.). Provide this information in the format of the following table. For detailed guidance regarding components, please refer to http://www.whitehouse.gov/omb/egov/.

Component: Use existing SRM Components or identify as NEW. A NEW component is one not already identified as a service component in the FEA SRM.

Reused Name and UPI: A reused component is one being funded by another investment, but being used by this investment. Rather than answer yes or no, identify the reused service component funded by the other investment and identify the other investment using the Unique Project Identifier (UPI) code from the OMB Ex 300 or Ex 53 submission.

Internal or External Reuse?: Internal reuse is within an agency. For example, one agency within a department is reusing a service component provided by another agency within the same department. External reuse is one agency within a department reusing a service component provided by another agency in another department. A good example of this is an E-Gov initiative service being reused by multiple organizations across the federal government.

Funding Percentage: Please provide the percentage of the BY requested funding amount used for each service component listed in the table. If external, provide the funding level transferred to another agency to pay for the service.
RowAgency Component NameAgency Component DescriptionService TypeComponentReused Component NameReused UPIInternal or External Reuse?Funding %
1Audit Trail Capture and AnalysisAudit Trail Capture and Analysis - Support the identification and monitoring of activities within an application, system, or network.Security ManagementAudit Trail Capture and Analysis  No Reuse4
2Identification and AuthenticationDefines the set of capabilities that support obtaining information about those parties attempting to log on to a system or application for security purposes and the validation of those users.Security ManagementIdentification and Authentication  No Reuse25
3Access ControlAccess Control - Support the management of permissions for logging onto a computer, application, service, or network; includes user management and role/privilege management.Security ManagementAccess Control  No Reuse10
4Standardized / CannedDefines the set of capabilities that support the use of pre-conceived or pre-written reports.ReportingStandardized / Canned  No Reuse10
5Ad HocDefines the set of capabilities that support the use of dynamic reports on an as needed basis.ReportingAd Hoc  No Reuse4
6Meta Data ManagementDefines the set of capabilities that support the maintenance and administration of data that describes data.Data ManagementMeta Data Management  No Reuse4
7Data ExchangeDefines the set of capabilities that support the interchange of information between multiple systems or applications; includes verification that transmitted data was received unaltered.Data ManagementData Exchange  No Reuse4
8Data IntegrationDefines the set of capabilities that support the organization of data from separate data sources into a single source using middleware or application integration and the modification of system data models to capture new information within a single system.Development and IntegrationData Integration  No Reuse4
9Software DevelopmentDefines the set of capabilities that support the creation of both graphical and process application or system software.Development and IntegrationSoftware Development  No Reuse25
10Network ManagementDefines the set of capabilities that monitor and maintain a communications network in order to diagnose problems, gather statistics and provide general usage.Organizational ManagementNetwork Management  No Reuse5
11Call Center ManagementDefines the set of capabilities that handle telephone sales and/or service to the end customer.Customer Relationship ManagementCall Center Management  No Reuse5
5. To demonstrate how this major IT investment aligns with the FEA Technical Reference Model (TRM), please list the Service Areas, Categories, Standards, and Service Specifications supporting this IT investment.

FEA SRM Component: Service Components identified in the previous question should be entered in this column. Please enter multiple rows for FEA SRM Components supported by multiple TRM Service Specifications.

Service Specification: In the Service Specification field, Agencies should provide information on the specified technical standard or vendor product mapped to the FEA TRM Service Standard, including model or version numbers, as appropriate.
RowSRM Component>Service AreaService CategoryService StandardService Specification (i.e., vendor and product name)
1Software DevelopmentService Access and DeliveryService RequirementsLegislative / Compliance36 CFR Part 1194
2Identification and AuthenticationService Access and DeliveryService RequirementsAuthentication / Single Sign-onBMC EUA
3Audit Trail Capture and AnalysisComponent FrameworkSecurityCertificates / Digital SignaturesBMC EUA
4Data ExchangeComponent FrameworkData InterchangeData ExchangeConnect:Direct
5Data ExchangeService Interface and IntegrationIntegrationEnterprise Application IntegrationConnect:Direct
6Data ExchangeService Access and DeliveryService TransportService TransportFile Transfer Protocol (FTP)
7Standardized / CannedComponent FrameworkPresentation / InterfaceStatic DisplayIBM WebSphere
8Data ExchangeService Interface and IntegrationIntegrationMiddlewareIBM WebSphere MQ
9Network ManagementService Interface and IntegrationIntegrationEnterprise Application IntegrationMedicare Data Center Network (MDCN)
10Access ControlService Access and DeliveryDelivery ChannelsVirtual Private Network (VPN)Medicare Data Center Network (MDCN)
11Meta Data ManagementService Interface and IntegrationInteroperabilityData Format / ClassificationMicrostrategy
12Meta Data ManagementService Interface and IntegrationInteroperabilityData Types / ValidationMicrostrategy
13Ad HocComponent FrameworkData ManagementReporting and AnalysisMicrostrategy
14Data IntegrationComponent FrameworkData ManagementReporting and AnalysisMicrostrategy
15Standardized / CannedComponent FrameworkPresentation / InterfaceStatic DisplayMicrostrategy
16Software DevelopmentService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementMKS Toolkit
17Call Center ManagementService Access and DeliveryDelivery ChannelsInternetWindows Internet Explorer
18Call Center ManagementService Access and DeliveryDelivery ChannelsIntranetWindows Internet Explorer
6. Will the application leverage existing components and/or applications across the Government (i.e., FirstGov, Pay.Gov, etc)?
no

PART THREE


RISK


You should perform a risk assessment during the early planning and initial concept phase of the investment's life-cycle, develop a risk-adjusted life-cycle cost estimate and a plan to eliminate, mitigate or manage risk, and be actively managing risk throughout the investment's life-cycle.

Answer the following questions to describe how you are managing investment risks.
1. Does the investment have a Risk Management Plan?
yes
1.a. If yes, what is the date of the plan?
2007-01-31
1.b. Has the Risk Management Plan been significantly changed since last year's submission to OMB?
no

COST & SCHEDULE


1. Was operational analysis conducted?
yes
1.a. If yes, provide the date the analysis was completed.
2007-07-31
What were the results of your operational analysis?
The system is meeting its performance objectives and the needs of stakeholders are being met. The investment is continually analyzed to ensure continuous service as the provisions of MMA are implemented.