As part of President Obama’s Open Government Initiative, the Food and Drug Administration (FDA) created FDA-TRACK, the first federal agency-wide performance management program. FDA-TRACK analyzes and reports monthly performance on 114 offices and 8 key initiatives. Each quarter, the FDA-TRACK team utilizes statistical models to analyze monthly performance data from each office/initiative. Over 20 briefings are conducted each quarter whereby responsible office directors present their data to FDA executive leadership, bringing together the most senior officials face-to-face and facilitating communication and decision making. Results are posted to the FDA-TRACK website, allowing stakeholders to monitor progress on over 650 performance measures and 100 key projects. In less than a year, the website has attracted over 250,000 visitors and 7,500 monthly subscribers, and was selected as a flagship initiative for the HHS Open Government Plan.
FDA-TRACK is also used for the reporting of our most high priority goals. Interested parties will be able to see our agency’s measures and progress towards work in critical public health programs such as expediting egg farm inspections and availability of the H1N1 vaccine, as well as operational support initiatives to improve the time to hire new employees and response time to emergency calls into our call center network.
Timothy Kiang, Food and Drug Administration
Kelly McReynolds, Food and Drug Administration
Giles Mills, Food and Drug Administration
Tiffany Yu, Food and Drug Administration
Tiffany Clark, Food and Drug Administration
Ann Vale, Food and Drug Administration
Kari Schraf, Food and Drug Administration
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