Enhancing CMS Outreach with Coordination Solutions

ENHANCING CMS OUTREACH WITH COORDINATION SOLUTIONS

CMS conducts nation-wide educational efforts around the Health Care Marketplaces. There are a variety of collaboration tools that CMS makes available specifically to enable remote collaboration among staff. However, there are no widely adopted systems or processes that successfully achieve both collaboration between staff and evaluation of outreach efforts. This team proposes to identify technical solutions and systematic approaches to improve internal communications, project management and collaboration.

TEAM MEMBERS
Stefanie Costello, Centers for Medicare & Medicaid Services
Jermaine Burkhalter, Centers for Medicare & Medicaid Services
Jon Langmead, Centers for Medicare & Medicaid Services
Renee Boucher, Centers for Medicare & Medicaid Services

PROJECT LEAD’S SUPERVISOR
Susie Butler, Director, Partner Relations Group, Office of Communications, Centers for Medicare & Medicaid Services

TECHNICAL ADVISOR
Mark Monterastelli, Entrepreneur-in-Residence, HHS Office of the National Coordinator for Health IT

BACKGROUND
HHS Ignite is an “incubator for new ideas” run out of the HHS IDEA Lab. Selected teams are introduced to startup methodologies for problem identification and project implementation. In the entrepreneurial spirit, Ignite projects are iterative, their impacts measurable, and their solutions scalable. This is one of 11 projects in Ignite’s second round which began on June 9, 2014 and goes until mid-September 2014.

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