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I. Steps Taken to Apply the Presumption of Openness
II. Steps Taken to Ensure that Your Agency has an Effective System In Place for Responding to Requests
III. Steps Taken To Increase Proactive Disclosures
IV. Steps Taken To Greater Utilize Technology
V. Steps Taken to Reduce Backlogs and Improve Timeliness in Responding to Requests
VI. Spotlight on Success
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U.S. Department of Health & Human Services
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