U.S. Flag

Making a difference in how people find health information, today and into the future.

New Media Collaboration

Site Tags: 

HHS is huge. We have more than 300 social media accounts scattered across the Department, so it can be a challenge to produce unified campaigns and messages.

The HHS Center for New Media is a growing community that connects people, shares best practices, and works together on those social media projects.

The Center for New Media maintains a social media database of all HHS social media accounts, holds monthly calls, publishes a blog, and provides guidance on using social media.

Last year, they began a webinar series to address interest in specific tools and practices. The center brought together several HHS individuals on a topic to present on best practices and share resources with the entire HHS community. The HHS New Media Webinar Series, available on demand, has covered ideation tools, innovations, Twitter chats, and challenges to name a few.

How can HHS better engage the public using social media?

Join the Conversation

By submitting this form, you accept the Mollom privacy policy.

Your Ideas

Submitted by Anonymous on
I loved your post. Really looking forward to read more. Much obliged.
Submitted by Anonymous on
Promote and advocate for HEP C prevention, testing, education, linkage to care and/or treatment.
Submitted by Anonymous on
Is this a blog post?
Submitted by Anonymous on
Thank you for this invite to state my opinion. Just yesterday I copied the icon of an adult w/three iconic children shaded and larger than a thumprint. Amazingly it worked where I left a brief description and instructions for access. I was very pleased as it is different, attractive as far as eye catching and it worked. It was concerning the Student toolkit launching in 2013. It is a pleasant change from clicking on a link, concise and hopefully better appealing. I can sent a sample. Thank you as I submit my survey. [name withheld for privacy]
Submitted by Anonymous on
The use of social media to better engage the public is going to be a major means of communicating with the younger people.This medium of communication can also be used as effective tool for educating the public on preventive disease.Especially the youths on the dangers of some high risk behaviours and the side effects. Reading about from the social media will make some people to think twice.
Submitted by Anonymous on
HHS is a government agency and is different from the commercial (brand) companies. The current social media monitoring tools are not made for non-commercial industries. HHS needs an application that is customized to agency's missions. Key words filtering, find posts with credential comments, and do the further analysis based on the filtered population. [name withheld] is one of the companies that does the kind of customization for Governments.
Submitted by Anonymous on
This topic is of great interest to me. Why? Because I am a veterinarian, working with FDA's Center for Veterinary Medicine, and because I have built a career as a Laboratory Animal Veterinarian. In fact I am board certified by ACLAM (1996). Another term to describe Laboratory Animal Medicine is "Comparative Medicine." Veterinarians in this specialty are well trained to be "generalists." The knowledge base is described as "a mile wide and an inch deep." Second, I am very interested in new media and emerging technologies because I am nearly through a Master of Library and Information Science degree from Drexel University. You can view my "profile" at LinkedIn at this location: [URL withheld for privacy] I recently heard a lecture by two representatives from NIH - one from NIAID and one from NCI. They each described ways that social media is bringing young scientists together and creating a more efficient and vibrant research environment at NIH. One suggestion I had for them, and I have for you, is that we request that our libraries (e.g., NIH Library) to create an online directory to all the social media and other emerging digital and mobile resources that are available to each specific community. If this information was available in one place, such as on one website or one webpage or on a wiki then HHS would better engage it's staff and scientists. Librarians are specially trained to create and manage this type of resource. I know that I am trained and ready to work in this type of environment. One type of job that would attract me is "Emerging Technologies Librarian." Please let me know if I can get involved in this effort in some meaningful way! How to engage the public? That may be an important function for Communications professionals to assume. Obvious modalities include Twitter, Facebook, Pinterest, YouTube, and probably others that I'm not thinking of at this moment. Here is one example of a more progressive "blog" produced by author and Librarian Nicole Engard: http://www.web2learning.net/ This blog provides a number of very interesting examples of emerging utilities that have a variety of uses, perhaps including improving HHS's ability to engage the public. Certainly one focus must be upon creating mobile device applications that present important information in a format that is easily read and navigated using smart phones and other mobile devices. This is especially important for accessing the many impressive databases that are publicly available across the Agency. Again, I will complete my MLIS in June, 2013, including a practicum at NIH Library. I am very interested in this kind of communication development, and I am well versed in terminology that covers animal and human medicine, zoonotic diseases, emerging diseases, pharmacology, genomics, public health, marketing, social media, emerging technologies, and other disciplines relevant to DHHS communications. It would be an honor to take part in growing this part of my professional home Department and Agency during these exciting times of information revolution!! Thank you for your consideration! [name withheld for privacy]
Submitted by Anonymous on
Be aware of the different ways people access your information and make sure all of it is 508 compliant.
Submitted by Anonymous on
Create a simple website - in which the public can respond about purchased products, items, etc., - that have created an unsafe environment in their home - for whatever reason. Often the person at home is the first to know or experience something IS wrong with a product. You may contact the company, but it often takes months before something is corrected - if ever. Meantime, items are still bought, hazards experienced, and the general public is still unaware.