During emergencies, HHS has to integrate and analyze an overwhelming amount of information incredibly fast. Today we use social media to help with that task, including identifying outbreaks and responding to the public.
We saw some big changes across the federal government with the introduction of the Digital Government Strategy in 2012, and looking forward, 2013 promises to be even bigger! HHS and the Federal Web Managers Council have teamed up to bring you 12 big ideas and predictions for 2013.
The test of an effective digital strategy comes during a crisis. For the department charged with protecting the health and human services of the nation, Superstorm Sandy presented HHS with one of our most serious tests in recent memory.