Last night, we added several dozen software fixes to the HealthCare.gov website, as we continue to make steady progress towards ensuring that the site works smoothly for the vast majority of users by the end of November. These fixes address key functions of the site: improving user experience; improving the enrollment process; and improving the workflow for agents, brokers and call center representatives.
As of this morning, we’ve completed fixes for two-thirds of the high priority bugs that our tech team working with issuers identified as being responsible for the issues with 834s transactions and Direct Enrollment.
Over the past few weeks, we’ve made measurable progress to improve HealthCare.gov, addressing both software glitches and hardware upgrades–all of which will make a meaningful difference in the consumer experience.
Overall, we’ve made measurable progress, as the changes and improvements we’ve made over the last few weeks are having a positive impact on system performance. In total, we now have crossed more than 200 bug fixes off of our punch list.