A big part of “People First” is customer feedback. Many of the HHS websites ask, “Was this page helpful?” and seek feedback on your user experience. We use that information to make our websites better. On Digital Strategy, we’re asking you for ideas, and we’re listening. That’s what “People First” is at its core.
In an article promoting the consolidation of consumer content into “Web Supermarkets,” where you get all the information you need in one stop, we asked you this…
What would you like to see in a Web supermarket? Tell us your experience and suggest a topic you would like consolidated on a single website.
The responses have been great! Many of you want websites on specific diseases and illnesses. You’ve also suggested we have consolidated information on child care, disaster preparedness, nutrition, and drug abuse assistance—the list goes on!
Here’s what happens next.
Continue to submit your ideas. Very soon, we’ll be asking you to vote on those ideas. The most popular will rise to the top and we’ll begin to take action. [And if you haven’t already—submit your idea.]