....Maybe Julie Bataille or Jeff Zients should just tell people who are "stuck" with an old application the is not getting anywhere, to start over!!!...Obviously people are afraid to start a new application with new a new username, password and e-mail. If they hear it from the director of communications, or one of the head tech guys, then maybe they will try it????? Also many people who are "stuck" do not read this blog, so someone should publically explain to "everyone" how to start over with a new application and maybe they would have a better experience this time.. Just a thought....I started over and it worked...I am now signed up for new coverage for Jan. 1st and I feel very relieved after all the stress I went through with the first application!!! Goo luck everyone, I want this to work!!
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