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Submitted by Paula on
After weeks of problems with ID verification, I abandoned the first application and began another with new user name, password and email address. This worked great until I got to the review page and needed to make an edit. the edit button wouldn't work. After "live chat"--turn off pop-up blocker--didn't work, I called and was transferred to the advanced resolution center, and they could not edit either. Anyone have a suggestion short of starting from scratch again? Thanks! I've found this blog helpful.
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