Stuck applications can't be fixed. If you can't save information something got corrupted in your account when there were system problems in October. The best thing is to start over by creating a new account, with a new username, new password, and new email address. Delete cookies and temporary internet files first. This is working for many people who are stuck at different points. Unfortunately, no official customer support people are monitoring the blog. People are helping one another based on what's working for others.
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