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Submitted by Ricardo on
I applied by phone on 10/30 --- did not get processed. I applied by phone again on 11/8 --- told would see my application and plans by 11/11 I follow up again on 11/12 --- told still working on app and should see my information by 11/15 I log on to my account on 11/15 and see still nothing I log on today 11/18 and still no information. Recognize issues been worked out, but frustrated with no reasonable estimation of when I will still my information and complete my application.
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