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Submitted by Tammy on
Thanks Richard, I have the exact same situation. I was actually holding out a sliver of hope that the advanced resolution, if and when they ever get back to me (been 2 weeks now) might be able to get identity verified. But obviously I will get another canned response of it will happen but we have no idea when that might be so even though you need to have your insurance decision in place we cannot do anything to help you with this process we've created. NO ANSWERS FOR YOU!
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