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Submitted by Heather on
Still can't view my eligibility results, even though it says they're ready. Still can't view the notices it keeps saying I have. Still seeing the system switch my profile back to receive notices on healthcare.gov, even after I change it to email notices (since I can't access the notices on the site) -- every time. Still have multiple extra dependents that I can't get rid of. Still have the system trying to force me to select two plans for each person (including for my spouse, who doesn't need insurance, for the extra phantom dependents!). Chat is still useless, customer support is still useless... what about us? What about the people who are stuck in an application that's clearly broken, and nobody knows how to fix it? I'd be perfectly happy just starting over, but nobody can get rid of this application for me!
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