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Submitted by richard baltz on
I was able to create an account and fill out an application, though my application status reflects...In Progress since October 4. The issue seems to be identity verification. I sent a physical copy to to Health and Human Services in Kentucky on October 5 and have since uploaded identity proof several times successfully since October 5 but still the status reads.....Verification Pending. I have called the Marketplace more times than I can count but to no avail. The advanced resolution teams tells me to be patient, saying things will move forward and that one day, miraculously, my application will be complete and verified. It seems to me marketplace representatives need a way to personally edit an application initiated on the web. Still waiting and hoping for that miracle.
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