I have called twice, signed up by phone October 10th, the staff put me on hold, they have found my files, but do not know what the emails they have sent me. I am still waiting on paperwork, this is very upsetting. I have an account, but when they ask me a personal question, it is not what I had put down on my application. What is wrong with this system, very upsetting, and do they call you back NOOOOOOOOOOOO, they have my number.
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