I started the process on Oct.1 creating my account by 10:30 pm that night. I have submitted first a phone application on Oct. 4 with a representative who said I wouldreceive confirmation in a week or so but I received nothing. On Oct. 20 per converation with another rep., she had me do an online application and I am still waiting now on Nov. 13 for my app to be finished. I lose my previous insurance on Dec.31 so I hope to get on with my life shortly. Please let me know when I can go to step 3.
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