My application is completed and has been for over two weeks. However, the site does not allow me to click the next step which is"view eligibility results", a requirement before being able to choose a plan. It keeps circling me back to other screens .Also, one CANNOT opt to continue enrollment via telephone once you have begun online -they have said this to me over and over when I tried. Why not remove this block, allow us to put in an app via phone, using the same app number? This would make sense and free up the online backload. The "chat" line is not helpful at all and keeps talking about removing popups, cookies and caches!Don't even know what these mean. I do not have to do this with any other site and am not looking to to take a computer course to get healthcare!
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