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Submitted by David on
Identity verification failure notice received Oct 21. Uploaded and mailed in copy of driver's license. Been waiting nearly a month with no resolution. I have called and chatted online with some very nice people who could only say continue to wait. Except for the "Identity verification in progress" and "Verification under review" on my profile page, how do I know that the "system" is really verifying my identity and that I will get out of this hell hole? I want to start saving some money on premiums!
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