It is also telling me to verify my identity which I sent my personal info several times electronically. But I get the message processing my application and not complete , I have this issue since October 10th. I sent my personal info through the web site and clicked on pdf file. I have never been able to shop for insurance. I cannot see that because of being stuck on application and like application not complete and I know I've completed and signed my name electronically. I called the 800 number and was told to send my documents in to Kentucky instead of through the website. Don't know if this is still part of the glitch or not.
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