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Submitted by JoePublic on
I signed up via The Marketplace. On 10/14/13 I downloaded my 12-page enrollment letter from the marketplace website. The letter told me the next step was to contact the insurer I selected so that I can get the policy documentation,etc. Sounds easy right? Not. Dozens of phone calls to PA Independence BC/BS and many Marketplace Live Chats later yielded nothing but absolute runarounds. BC/BS says they can't help me because I signed up via The Marketplace. The Marketplace tells me they have nothing to do with the insurers and that I need to call my state's health insurance administration.So when will I get insurance? The cost of my COBRA premium just went up by $75 per month beginning 1/2014.
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