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Submitted by Sandra on
How about just fixing the ability to log in! I have created a third username and password, as the first two have not worked and therefore I don't even know if they are in the system. Calling the 800 number is no help with the online system, they cannot confirm that the id's are in the system, instead I get an agent you wants to help me fill this application over the phone....ARE YOU NUTS!!! I want to 'control' and assure what I am entering into the system is correct. FIX THIS MESS! GETTING INTO THE SYSTEM WITH A USERID/PASSWORD IS PRETTY ELEMENTARY TO THOSE OF US WHO HAVE WORKED IN THE 'IT' WORLD.
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