I am in IT Quality Assurance. When changing an application, you should be able to go directly to the page you want to change. I have a dependent and was forced to say I wanted healthcare for him even though he doesn't need it. Many data elements are required to be entered multiple times. Screens need to be consolidated for quick entry. On the dependent screens, there is one question per screen. I got an error when trying to sign my application and couldn't finish it. The browse plan tool option tells you no detailed info on the plans. Take out "was this helpful" questions and anything not necessary. Get the application process quick and clean. Use only senior developers from now on!!!
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