I see this website as the most vissible public face of the ACA. The other user interfaces are not very useful and arguably not very practical. Another one of my opinions is that aesthetically and ergonomically, the website could possibly be improved as follows: - Separate more clearly the Informational from operational - Separate operational more clearly into Subsidy Application and Health Plan purchase - Subsidy Application and Health Plan purchase to be asynchronous if not already are - Reduce footprint of the operational screens. And could we later get smartphone/iPhone apps ? Think about some of these things - - - again ?
Making a difference in how people find health information, today and into the future.