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Submitted by Howard on
I went through the process of applying online. My wife and I didn't choose a plan yet, but wanted to get the application done. It went smoothly until I needed to make a change to our projected income the next day. I thought it would be a simple matter of logging in, finding my application, selecting an edit income button, make the correction, then save. Guess what happened? There is no edit option. I used the chat session for help, then called help at 1-800-318-2596 to be told by both that my application has to be removed then start a new application! Not good programming. Programmers/managers: please add an option that allows people to edit their information before selecting an insurance plan. Why should I have to start over with a new application for a simple edit?
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